Customer Service Director jobs in Lynn Haven, FL

Customer Service Director directs and oversees all aspects of an organization's customer service policies, objectives, and initiatives. Develops service level standards focused on reducing response times and providing high customer satisfaction. Being a Customer Service Director establishes policies and procedures that produce high quality customer service delivery and that reflect industry best practices. Implements systems to capture and report on service metrics, including any customer feedback or trends in product or service issues. Additionally, Customer Service Director manages resource decision-making and planning. Aligns customer service activities and initiatives to support and enhance the objectives of the organization. Requires a bachelor's degree or equivalent. Typically reports to top management. The Customer Service Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. To be a Customer Service Director typically requires 5+ years of managerial experience. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. (Copyright 2024 Salary.com)

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SEASONAL SALES ASSOCIATE (Frontline/Customer Service)
  • Navy Exchange Service Command
  • Pensacola, FL FULL_TIME
  • Job Number: 2400034U
    Primary Location: United States-Florida-Pensacola
    Organization: Pensacola
    Pay Range: Starting at $15/hr


    JOB SUMMARY

    As a sales associate, you will be the face of our company! You get to highlight our brand and image while contributing to building our reputation as a company that values its customers and their opinions. You will be directly responsible for assisting customers and helping them recognize the need for our products and services. Must be capable of learning about what we sell and are able to articulate our purpose in a manner that is educational, insightful, and professional. Have a positive and outgoing nature that enjoys serving others and making a positive impact to the organization.

    CUSTOMER SERVICE

      • Proactively engage and make a connection with customers.
      • Asking questions and listening to customer's needs.
      • Directing customers to merchandise; informing them about upcoming events, promotions, mobile offers, STAR card
      • Provide premier customer service.
      • Cooperate and build positive, inclusive and respectful relationships; take accountability for your own actions and outcomes.
    ORGANIZATION
    • Maintaining store appearance.
    SALES
    • Cross-selling products and knowing layout of the store.
    • Make suggestions to customer on latest trends and current promotions based on customer's individual needs.
    • Upselling products.
    • Learning product features; keeping up with the latest trends; leveraging company tools and technology to confidently provide the customer with product
    knowledge/specs.
    • Using a Point-of-Sales system, processing cash exchanges, discounts, gift cards, credit cards, debit cards (cash handling) including counting money
    and returning accurate amounts to customer.
    • Completing various forms of paperwork, reports, and reconciliation
    INVENTORY
    • Be the keeper of merchandise, complete all inventory processes and make sure merchandise is properly checked in and accurately ticketed. (May
    participate in periodic inventories)
    DEPENDABILITY
    • Adherence to assigned work schedule. Accurate and complete follow through on work assignments
    • Other Duties as assigned

    QUALIFICATIONS:


    PRODUCT KNOWLEDGE
    • Basic knowledge of products/merchandise
    EXPERIENCE
    • Retail experience, preferred but not required
    COMMUNICATION SKILLS
    • Strong interpersonal and communication skills. Ability to read, write, and interpret instructional documents such as safety rules, operating and
    maintenance instructions, and procedure manuals. Ability to effectively communicate with customers, peers, and management. Ability to communicate
    on the telephone with proper etiquette.
    MATHETMATICAL SKILLS
    • Basic math functions such as addition, subtraction, multiplication, and division.
    REASONING ABILITY
    • Ability to multi-task, while being attentive to customers and remaining flexible to the needs of the business. Ability to work as part of a team and take
    initiative independent of direct supervision.

    PHYSICAL DEMANDS/WORK ENVIRONMENT

    This position involves constant moving, talking, hearing, reaching, grabbing and standing for at least two consecutive hours. May occasionally involve
    stooping, kneeling, crouching, and climbing ladders. Vision abilities include close vision, color vision, depth perception, and ability to adjust focus.
    Involves lifting at least 25 lbs. and up to 50lbs in some departments. Work typically performed indoors but may be assigned outdoors depending upon
    location.


    OTHER SKILLS
    Enthusiastic, friendly, and energetic with a desire to provide outstanding service.

    WORK HOURS
    Available to work a variety of hours, which will include early mornings, evenings, weekends and holidays


    No experience required. High school graduate or equivalent preferred.
    Schedule: Flexible (0 - 19.5 hours)
    Unposting Date: Sep 15, 2024, 10:59:00 PM
  • 13 Days Ago

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Customer Experience Representative
  • Doodlebuggers Service Network
  • Pensacola, FL FULL_TIME
  • Why you should become a Doodlebugger!Benefits: Medical InsuranceDental Vision Education and TrainingCertifications $10,000.00 Life Insurance Policy 401K7 Paid Holidays PTO available after 90 daysEmplo...
  • 25 Days Ago

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Director of Service
  • Allied Universal® Technology Services
  • Pensacola, FL FULL_TIME
  • Director of Service Overview When you join the Allied Universal® Technology Services, you are joining one of the fastest growing security systems integrators in North America. Build your career within...
  • 29 Days Ago

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Director of service
  • HHS, LLC
  • Fort Walton Beach, FL FULL_TIME
  • Salary $85,000 DOE Fort Walton Beach Medical Center EVS management experience preferred Director, Environmental Services (EVS) Lead a goal-oriented hospital housekeeping department to create a team en...
  • 1 Month Ago

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Customer service and
  • Rustman Agency
  • Santa Rosa, FL FULL_TIME
  • No Cold Calling - No Door Knocking - Heck No leaving your house. We are 100% Virtual. Training at your finger tips, industry leading carrier partners, best way to build a business, turn key opportunit...
  • 17 Days Ago

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Customer service and
  • Rustman Agency
  • Fort Walton Beach, FL FULL_TIME
  • No Cold Calling - No Door Knocking - Heck No leaving your house. We are 100% Virtual. Training at your finger tips, industry leading carrier partners, best way to build a business, turn key opportunit...
  • 17 Days Ago

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0 Customer Service Director jobs found in Lynn Haven, FL area

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Supervisor Internal Revenue Agent- Team Manager (Financial Products Examiner), 12-month Roster
  • Department Of The Treasury
  • Panama City, FL
  • Summary Click on "Learn more about this agency" button below to view Eligibilities being considered and other IMPORTANT ...
  • 9/25/2024 12:00:00 AM

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Manager Med Surg
  • HCA
  • Panama City, FL
  • Introduction Do you currently have an opportunity to make a real impact with your work? With over 2,000 sites of care an...
  • 9/25/2024 12:00:00 AM

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Membership Manager
  • Girl Scouts of Gateway Council
  • Panama City, FL
  • Benefits: 401(k) 401(k) matching Dental insurance Health insurance Paid time off Parental leave Vision insurance Title: ...
  • 9/25/2024 12:00:00 AM

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Supervisor Internal Revenue Agent - 6 Month Roster
  • Department Of The Treasury
  • Panama City, FL
  • Summary Click on "Learn more about this agency" button below to view Eligibilities being considered and other IMPORTANT ...
  • 9/25/2024 12:00:00 AM

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Internal Revenue Agent (Computer Audit Specialist) - 12 Month Roster
  • Department Of The Treasury
  • Panama City, FL
  • Summary Click on "Learn more about this agency" button below to view Eligibilities being considered and other IMPORTANT ...
  • 9/25/2024 12:00:00 AM

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Senior Internal Revenue Agent-Senior Program Analyst (12 month roster) AMENDED
  • Department Of The Treasury
  • Panama City, FL
  • Summary Click on "Learn more about this agency" button below to view Eligibilities being considered and other IMPORTANT ...
  • 9/24/2024 12:00:00 AM

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Client Success Representative
  • CONTACT GOVERNMENT SERVICES
  • Panama City, FL
  • Contact Government Services is seeking a Client Success Representative to support our team. The position of Client Succe...
  • 9/24/2024 12:00:00 AM

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Bobcat of Panama City Location Manager
  • Bobcat of Panama City
  • Panama City, FL
  • We are seeking a Location Manager who will be responsible for managing overall daily operations for our rental business ...
  • 9/22/2024 12:00:00 AM

Lynn Haven is a city in Bay County, Florida, United States, north of Panama City. The population was 18,493 at the 2010 census. It has the smaller population of the two principal cities of the Panama City - Lynn Haven Metropolitan Statistical Area. Lynn Haven is located at 30°14′23″N 85°38′53″W / 30.239849°N 85.648126°W / 30.239849; -85.648126. According to the United States Census Bureau, the city has a total area of 11.8 square miles (30.5 km2), of which 10.4 square miles (26.9 km2) is land, and 1.4 square miles (3.6 km2) (11.90%) is water....
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Director jobs
$147,783 to $206,081
Lynn Haven, Florida area prices
were up 1.5% from a year ago

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