Customer Service Manager jobs in Annandale, VA

Customer Service Manager manages a team or unit of customer service representatives and ensures service levels are met or exceeded. Establish efficient and balanced work flows that maximize efficiency and produce high levels of service quality and customer satisfaction. Being a Customer Service Manager monitor and measure service metrics and utilize to develop standards, improvements, or changes to process. Make recommendations for changes to products or services based on customer feedback and requests. Additionally, Customer Service Manager typically requires a bachelor's degree in business, marketing or its equivalent. Typically reports to a senior manager. The Customer Service Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Customer Service Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2020


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1228 Customer Service Manager jobs found in Annandale, VA area

Client Relationship Manager - Zoom Interviews
  • Head Hunters Staffing
  • McLean, VA
  • Encourage high-sales and good customer service practices * Help promote and maintain a positive company image Qualifications for Client Relationship Manager * Intuitive to customers' needs * Strong ...
  • 2 days ago

Customer Service Representative
  • ROCS
  • Fairfax, VA
  • Manage and improve our Customer Service processes and software * Follow up on inbound leads for bulk orders * Respond to online reviews on sites like via the respective marketplaces
  • 3 days ago

Contact Tracing Specialist
  • CASA
  • Langley Park, MD
  • Senior Manager of Health and Social Services FLSA: Non- Exempt Department/Program: Department of ... Collecting and recording accurate information using Customer Relationship Management (CRM) software
  • 3 days ago

Remote Customer Service Rep
  • NexRep
  • Alexandria, VA
  • Become a Customer Service Representative Work remotely and set your own schedule Are you genuinely empathetic and passionate about helping others? Are you looking for an opportunity to work remotely
  • 4 days ago

Customer Service Rep
  • National Datacare
  • Chantilly, VA
  • Good organization & time management skills * Handle stress of a call center environment · ... By always providing superior service to our customers, we have grown and prospered for over 35 ...
  • 4 days ago

Client Relations Specialist
  • Synergy Staffing
  • Lanham, MD
  • We are seeking a Client Relationship Manager to join our team! You will be responsible for helping customers by researching, creating, and presenting product and service information and resolving ...
  • 4 days ago

Data Control Officer- Full Time - Start 7/6/2020
  • Sitemetric, LLC
  • Washington, DC
  • ... gate-management services related to deliveries, special services personnel and others. The DCO role is a key part of our promise to keep customer sites operational, efficient and safe. We count on ...
  • 4 days ago

Customer Service Representative - Immediate Hire
  • Ultimate Marketing
  • Alexandria, VA
  • Entry-Level Management * Customer Service Please do not hesitate: we have 8 openings that we are looking to fill ASAP. Key Responsibilities: * Act as representative on behalf of our clients and ...
  • 6 days ago

Annandale is located at 38°50′3″N 77°12′41″W / 38.83417°N 77.21139°W / 38.83417; -77.21139 (38.834134, −77.211277). Annandale is mostly traversed by the Capital Beltway and Virginia State Route 236. The center of town is considered to be where Route 236, Columbia Pike, and Backlick Road meet around two miles (3 km) east of Interstate 495 on Route 236. According to the United States Census Bureau, the CDP has a total area of 7.86 square miles (20.4 km2), all of it land. The area is part of the coastal plain located just east of the Fall Line separating the coastal plain of Virginia from the ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Manager jobs
$93,981 to $134,245
Annandale, Virginia area prices
were up 1.3% from a year ago

Customer Service Manager in Aber Prov Grd, MD
Actively inform responsible configuration management planning and execution IAW Configuration Management Plan.
November 16, 2019
Provide disposition instructions for excess property and oversee Contractor execution in a timely manner.
November 17, 2019
Support ARL-E Program Support Management team to ensure relevant opportunities to leverage TDP and sustainment resources are exploited.
January 18, 2020