Customer Service Manager jobs in the United States

Customer Service Manager manages a team or unit of customer service representatives and ensures service levels are met or exceeded. Establish efficient and balanced work flows that maximize efficiency and produce high levels of service quality and customer satisfaction. Being a Customer Service Manager monitor and measure service metrics and utilize to develop standards, improvements, or changes to process. Make recommendations for changes to products or services based on customer feedback and requests. Additionally, Customer Service Manager typically requires a bachelor's degree in business, marketing or its equivalent. Typically reports to a senior manager. The Customer Service Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Customer Service Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2020 Salary.com)

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Customer Service Representative
  • McGlynn midwest
  • East Saint Louis, IL
  • Open customer accounts ... Conduct product and service reports by collecting and analyzing client information Management ...
  • yesterday

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Service Manager
  • Brim Tractor Co. Inc.
  • Eugene, OR
  • Job DescriptionSeeking an experienced Service Manager to provide excellent customer service and technical support. The goal is to keep the Service Department running in an efficient and profitable ...
  • yesterday

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Customer Service Representative-Property Management-$400 Welcome Bonus
  • EMS Inc.
  • Omaha, NE
  • Customer Service Representative-Property Management- $400 welcome bonus! At EMS, we "Contact Center" differently. We support our customers and clients every step of the way and provide an excellent ...
  • 2 days ago

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Service Manager
  • Alsco Inc
  • Billings, MT
  • The Service Manager is responsible to meet or exceed Service department goals at a branch. The SM ... Hold DM's accountable for customer visits, audits, new installs, problem solving, open ...
  • 2 days ago

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Customer Service Specialist
  • Beacon Hill Staffing Group
  • Beverly, MA
  • Our client, a North Shore healthcare service in Beverly, MA, is seeking a Customer Service ... Qualified candidates are encouraged to apply today, however, due to COVID-19, the hiring manager ...
  • 3 days ago

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Customer Service Representative
  • Marathon Distribution Services
  • Carson, CA
  • Reports customer feedback to management, including any signs of customer dissatisfaction. Apply Online Below
  • 4 days ago

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Entry Level Positions NOW Available! - Customer Service
  • GMG
  • Sugar Land, TX
  • GMG will personally train and develop the future Managers and CEO's of the outsourced Business ... The Customer Service Representative I will provide total support to our customers. They interact ...
  • 4 days ago

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Service Manager 1 - Seward, AK
  • Wells Fargo Bank
  • Seward, AK
  • At Wells Fargo, we want to satisfy our customers' financial needs and help them succeed financially ... As a service manager, you're an integral part of the branch management team who works together to ...
  • 5 days ago

Income Estimation for Customer Service Manager jobs
$84,764 to $121,081