Customer Service Manager jobs in the United States

Customer Service Manager manages a team or unit of customer service representatives and ensures service levels are met or exceeded. Establishes efficient and balanced workflows that maximize efficiency and produce high levels of service quality and customer satisfaction. Being a Customer Service Manager monitors and measures service metrics and utilize to develop standards, improvements, or changes to process. Makes recommendations for changes to products or services based on customer feedback and requests. Additionally, Customer Service Manager typically requires a bachelor's degree or equivalent. Typically reports to a director. The Customer Service Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Customer Service Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2022 Salary.com)

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Customer Service Representative
  • Walker Garbage Service, Inc.
  • Hillsboro, OR
  • ... time management skills. * · Data organization and management. * · Paying attention to detail and accuracy. * · Customer service orientation. Customer Service Representative Education and ...
  • 3 hours ago

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Customer Service Area Manager
  • D.R. Horton, Inc.
  • San Ramon, CA
  • Manage a staff of customer service representatives and ensure that customers are retained, satisfied and that their needs are fulfilled * Responsible for designing and implementing improved processes ...
  • yesterday

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Customer Service Representative
  • Truman Boot Co
  • Eugene, OR
  • Customer Service Representative will work to assist the Brand Manager, Production team and upper level management to effectively provide friendly customer service, strong daily sales activity, and ...
  • 2 days ago

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Customer Service Representative
  • Smiths Group
  • Odessa, TX
  • The order review is to be in accordance with current quality management system. * Order ... Maintain record of all contracts pertaining to the Customer Service Representative accounts ...
  • 2 days ago

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Customer Service Representative
  • Smiths Group
  • Corpus Christi, TX
  • The order review is to be in accordance with current quality management system. * Order ... Maintain record of all contracts pertaining to the Customer Service Representative accounts ...
  • 2 days ago

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Customer Service Associate (Inventory Management)
  • Berkeley Advanced Biomaterials
  • Richmond, CA
  • This position reports to the Vice-President of Sales or Customer Service Manager. Responsibilities * Processing customer purchase orders in the accounting system and generating packaging lists and ...
  • 3 days ago

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Customer Service Representative
  • Safran
  • Carson, CA
  • This position is responsible for interpretation, implementation, and management of all contractual requirements related to customer service. This may include knowledge of military and export ...
  • 4 days ago

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Customer Service Representative
  • U-Haul
  • Port Townsend, WA
  • As a Customer Service Representative, you will work as part of a supportive team to be the face of ... Use smartphone-based U-Scan technology to manage rentals and inventory * Move and hook up U-Haul ...
  • 5 days ago

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Customer Service
  • Title*Manager
  • Miami, FL PART_TIME
  • This position requires good communication both verbal and written, knowledge of Microsoft 365 , Some sales experience as...
  • 1 Month Ago

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Account Manager
  • Customer Service Leaders
  • West Palm Beach, FL FULL_TIME
  • Are you tired of working for someone else’s dream? Are you searching for a career with more work/life balance? Are you i...
  • 11 Days Ago

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Customer Service
  • Title*Manager
  • Miami, FL PART_TIME
  • This position requires good communication both verbal and written, knowledge of Microsoft 365 , Some sales experience as...
  • 1 Month Ago

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Account Manager
  • Customer Service Leaders
  • West Palm Beach, FL FULL_TIME
  • Are you tired of working for someone else’s dream? Are you searching for a career with more work/life balance? Are you i...
  • 11 Days Ago

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Change Manager Consultant
  • IT Customer Service - POST
  • Newark, NJ FULL_TIME
  • Title: ITIL Change Manager ConsultantLocation: (Newark,NJ)/Hybrid.MAIN FUNCTIONS:Infrastructure and Application Change m...
  • 15 Days Ago

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Entry Level Account Manager
  • Customer Service Professionals
  • West Palm Beach, FL FULL_TIME
  • We're seeking for an entry-level account manager for our office! The ability to speak with clients about accounts is one...
  • 17 Days Ago

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Entry Level Account Manager
  • Customer Service Pros
  • Orlando, FL FULL_TIME
  • We're seeking for an entry-level account manager for our office! The ability to speak with clients about accounts is one...
  • 21 Days Ago

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Executive Account Manager
  • Customer Service Professionals
  • West Palm Beach, FL FULL_TIME
  • We're searching for a motivated, humble, and astute account manager to provide outstanding customer service to potential...
  • 23 Days Ago

Income Estimation for Customer Service Manager jobs
$89,462 to $117,911