Customer Service Manager jobs in the United States

Customer Service Manager manages a team or unit of customer service representatives and ensures service levels are met or exceeded. Establish efficient and balanced work flows that maximize efficiency and produce high levels of service quality and customer satisfaction. Being a Customer Service Manager monitor and measure service metrics and utilize to develop standards, improvements, or changes to process. Make recommendations for changes to products or services based on customer feedback and requests. Additionally, Customer Service Manager typically requires a bachelor's degree in business, marketing or its equivalent. Typically reports to a senior manager. The Customer Service Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Customer Service Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2020 Salary.com)

B
Service Manager
  • Brim Tractor Co. Inc.
  • Eugene, OR
  • Job DescriptionSeeking an experienced Service Manager to provide excellent customer service and technical support.? The goal is to keep the Service Department running in an efficient and profitable ...
  • 15 hours ago

P
Call Center: Customer Access Assistant - 9795_1270
  • Power Personnel
  • Newark, CA
  • Delivers high-level of customer service * Follows documented protocols and guidelines * Meets and ... managing multiple priorities
  • yesterday

U
Package Center Supervisor
  • United Parcel Service
  • San Pablo, CA
  • Part-time management employees are generally expected to work 5 1/2 hours per day and are paid ... Customer service skills (internal/external) * Phone etiquette * Ability to work varying shifts ...
  • yesterday

T
Customer Service/Sales
  • The Home Depot
  • Centralia, WA
  • Customer Service/Sales associates provide fast, friendly service by actively seeking out customers ... Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or ...
  • 2 days ago

D
Customer Service Representative
  • Dollar Tree
  • Modesto, CA
  • General Summary As a Family Dollar Customer Service Representative you will be responsible for ... Management.
  • 3 days ago

C
Customer Service Associate
  • Commercial Van Interiors
  • Whittier, CA
  • The Customer Service Representative assists the branch manager in coordinating customer vehicle drop-offs, pick-ups, and contacts customers when vehicles are finished. Strong phone and computer ...
  • 6 days ago

C
Customer Service Representative
  • Coinme
  • Seattle, WA
  • ... manage time, and individually prioritize multiple tasks of competing for priority ○ Patient and ... customer service professional in a call center environment ● Knowledge of Bitcoin and other ...
  • 6 days ago

M
Customer Service Representative
  • MCI
  • Las Cruces, NM
  • CUSTOMER SERVICE REPRESENTATIVE SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS We are looking for ... Utilize systems and technology to complete account management tasks * Accurately document and ...
  • 6 days ago

Income Estimation for Customer Service Manager jobs
$85,073 to $121,521