Customer Service Manager jobs in Greenville, SC

Customer Service Manager manages a team or unit of customer service representatives and ensures service levels are met or exceeded. Establishes efficient and balanced workflows that maximize efficiency and produce high levels of service quality and customer satisfaction. Being a Customer Service Manager monitors and measures service metrics and utilize to develop standards, improvements, or changes to process. Makes recommendations for changes to products or services based on customer feedback and requests. Additionally, Customer Service Manager typically requires a bachelor's degree or equivalent. Typically reports to a director. The Customer Service Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Customer Service Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Customer Service Representative
  • Authorized Service Inc.
  • Greer, SC FULL_TIME
  • Authorized Service has served the Upstate of South Carolina for over 40 years.  We are searching for people who want to learn, grow, and be part of the team mentality.

    *Please only apply if you live in the Greer, Taylors, Lyman, Duncan, Landrum, and other close area regions

    As a Customer Service Representative, you are a key team member representing our members on client support calls. You are responsible for handling service requests and customer complaints. You exemplify our code of values and show respect and courtesy to all customers and employees.
    This position is right for you if you are self-motivated, energetic, and enjoy helping people. Ideally, you are driven to provide the highest level of customer service and satisfaction and can effectively manage various situations on a day-to-day basis.
    Specific Responsibilities:
    • Receive incoming calls in a professional and courteous manner
    • Route service calls
    • Verify and input work order information, return customer calls, and respond to customer complaints
    • The call pace is fast and continuous, with great attention to details
    • Perform other duties as needed, which may include cross-training in related positions
    • Communicate with technicians and maintain a flow in the office 
    Job Requirements:
    • Minimum two years of admin experience
    • Strong written and verbal communication skills  
    • Detail-oriented with strong data entry skills
    • Positive Attitude
    • Team player who can work independently
    We do not offer health benefits in full transparency.
    Raise increases available with motivated employees that show growth and improvement
    We do offer a dental and retirement program.  We also offer 1 year of paid vacation after your first year and up to 3 weeks after 5 years.
    We are actively interviewing for this position - Apply today, and our hiring manager will follow up!
  • 21 Days Ago

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Customer Service Manager - #208
  • Ingles Markets
  • Greer, SC FULL_TIME
  • Ingles Markets has a place for everyone! Ingles began in 1963 as a single supermarket and has since grown into a regional grocery store chain with just under 200 retail locations operating in 6 southe...
  • 2 Days Ago

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Customer Service Manager
  • US Waffle Company, Inc.
  • Liberty, SC FULL_TIME
  • About this role:As the Customer Service Manager, you will be responsible for the efficient and effective operation of our Customer Service function and logistics. Reporting to the Chief Services Offic...
  • 18 Days Ago

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Customer Service Account Manager
  • KYOCERA AVX Greenville LLC
  • Fountain, SC FULL_TIME
  • Primary Function With direction from the Customer Service Supervisor and Sales Management, responsible for all activities within assigned accounts. Obtain maximum business while maintaining a high deg...
  • 26 Days Ago

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110 Customer Service Manager
  • Ingles Markets
  • Cashiers, NC FULL_TIME
  • Req Id: 18047 110 Customer Service Manager Location: Cashiers - Store 110: Highway 64 East Cashiers NC 28717 Requirements Ideal candidates will possess interpersonal and communication skills which wil...
  • 1 Month Ago

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Customer Service - Self Storage Manager
  • Public Storage
  • Greenville, SC FULL_TIME
  • Company DescriptionPublic Storage is the self-storage industry leader and we are Hiring Now!Earn $13.00 Per HourOur BenefitsTotal Rewards package available to our team:We work Flexible and Full-Time S...
  • 24 Days Ago

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0 Customer Service Manager jobs found in Greenville, SC area

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Customer Service Representative
  • Lose Design
  • Taylors, SC
  • About the job Customer Service Representative We are looking for a Customer Service Representative who will be responsib...
  • 12/15/2024 12:00:00 AM

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CUSTOMER SERVICE REPRESENTATIVE
  • Dollar Tree
  • Piedmont, SC
  • Store Family Dollar Family Dollar is seeking motivated individuals to support our Stores as we provide essential product...
  • 12/15/2024 12:00:00 AM

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Customer Service Representative
  • PFS - Professional Financial Services
  • Greenville, SC
  • Job Summary: Under moderate supervision, supports the manager in the daily operations of the branch office. Performs bra...
  • 12/14/2024 12:00:00 AM

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Customer Service Representative
  • Southeastern Paper Group
  • Spartanburg, SC
  • Job Title: Customer Solutions Representative Reports To Job Title: Customer Success Area Manager Business Units/Regions ...
  • 12/14/2024 12:00:00 AM

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Customer Service Representative
  • Grace Management Group
  • Spartanburg, SC
  • Job Description Job Description Audrey's LLC is a leader in the home and decorative accessories business and has been se...
  • 12/14/2024 12:00:00 AM

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Customer Service Representative
  • Security Finance
  • Greer, SC
  • Description Do you thrive on making a positive, lasting impact on people? Do you have customer service experience? Are y...
  • 12/13/2024 12:00:00 AM

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Customer Service Representative
  • Lose Design
  • Greer, SC
  • About the job Customer Service Representative We are looking for a Customer Service Representative who will be responsib...
  • 12/12/2024 12:00:00 AM

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Customer Service Representative
  • CEF Solutions Inc
  • Greenville, SC
  • CEF Solutions Inc. is a Consulting Services and Business Process Outsourcing (BPO) company specializing in BPO Operation...
  • 12/11/2024 12:00:00 AM

Greenville is located at 34°50′40″N 82°23′8″W / 34.84444°N 82.38556°W / 34.84444; -82.38556 (34.844313, −82.385428), roughly equidistant between Atlanta (145 miles [233 km] southwest), and Charlotte, North Carolina (100 miles [160 km] northeast). Columbia, the state capital, is 100 miles (160 km) to the southeast. Greenville is in the foothills of the Blue Ridge Mountains, a physiographic province of the larger Appalachian Mountains range, and includes many small hills. Sassafras Mountain, the highest point in South Carolina, is in northern Pickens County, less than 40 miles (64 km) northwe...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Manager jobs
$88,917 to $119,097
Greenville, South Carolina area prices
were up 1.5% from a year ago

Customer Service Manager in Milwaukee, WI
Last but not least, your future Customer Service Manager must be able to provide concrete examples of how they have coached and incentivized a customer support team.
December 01, 2019
Customer Service Manager in Fayetteville, AR
The Customer Service Manager deals with the customer service which is supplied by the business together with its other branches.  A specialist store manager deals with the consumers and profits.
February 01, 2020
Customer Service Manager in Eugene, OR
This customer service manager job description will demonstrate the typical responsibilities, important skills, expected education and career path, work schedule, and job outlook.
January 26, 2020