Customer Service Manager jobs in Little Rock, AR

Customer Service Manager manages a team or unit of customer service representatives and ensures service levels are met or exceeded. Establishes efficient and balanced workflows that maximize efficiency and produce high levels of service quality and customer satisfaction. Being a Customer Service Manager monitors and measures service metrics and utilize to develop standards, improvements, or changes to process. Makes recommendations for changes to products or services based on customer feedback and requests. Additionally, Customer Service Manager typically requires a bachelor's degree or equivalent. Typically reports to a director. The Customer Service Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Customer Service Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Customer Service Representative
  • Service Partners
  • Little Rock, AR FULL_TIME
  • About Your Future with Service Partners Are you looking for a career with an industry leader that drives the future of energy-efficient insulation and building material products? Is being part of a company that is recognized as a “Great Place to Work” of value to you? Look no further! At Service Partners, you will be part of a diverse and inclusive team that reflects our values of integrity and innovation by delivering solutions that make a difference in the communities we serve. Here, you are part of a company that rewards your contributions and encourages you to take ownership of your career.Job DescriptionService Partners has an opening for a Customer Service Representative to join our team and enhance our business. In this role, you will serve as the key customer contact for our branch, providing order support and product information for our customers.If you are a resourceful team player, with a positive, professional attitude, then we want you to join our team working closely with Outside Sales Reps, Production Personnel, Insides Sales, Credit and Delivery to support the order fulfillment process. APPLY NOW!Why work for Service Partners?

    • We invest in people, work hard and have fun doing it
    • Medical, Dental and Vision Benefits
    • Life Insurance and Disability Coverage
    • Paid Time Off
    • 401(k) with a company match

    Do you have what it takes?

    • Personable, enthusiastic and engaging personality
    • Ability to maintain a positive rapport with customers, providing world class service
    • Excellent communication skills, both verbal and written
    • Exemplary customer service skills, analytics and problem- solving skills
    • Proficient computer skills to process and review dealer orders, requests and system generated acknowledgements

    What qualifications do you need?

    • 1- 2 years of experience in a customer service role
    • Ability to perform basic math calculations
    • Spanish Speaking

    Service Partners is the largest insulation distributor of quality residential insulation products and accessories in the United States. With a distribution US network of over 75 locations and 850 employees, we provide insulation, roofing, gutters and many other products to our retail and contractor customers. With 20 years of industry leadership we pride ourselves on delivering superior value to our customers.TopBuild Corp. is an equal opportunity employer. EOE Protected Veterans/Disability. TopBuild Corp. (NYSE: BLD) is the leading installer and distributor of insulation and building material services nationwide. With over 220 TruTeam and 75 Service Partners locations across the United States, there are a variety of career opportunities awaiting you!TopBuild Corp. (NYSE: BLD) is the leading installer and distributor of insulation and building material services nationwide. Service Partners is part of the TopBuild family of companies, which comprises of approximately over 450 branch locations across the United States and Canada. As a company, we actively engage in corporate social responsibility through our commitment to Environmental, Social, and Governance (ESG) practices. Additionally, we prioritize diversity and inclusion in our organization. If this interests you, we encourage you to join our company and find a variety of career opportunities awaiting you!TopBuild Corp. is an equal opportunity employer (EOE), this includes protected Veterans/Disability. The employee must be able to perform the essential functions of the position. Upon request and absent undue hardship, reasonable accommodation will be offered to enable employees with disabilities to perform the essential functions of the job.

    Job Type: Full-time

    Pay: $16.69 - $18.70 per hour

    Ability to Commute:

    • Little Rock, AR 72209 (Preferred)

    Ability to Relocate:

    • Little Rock, AR 72209: Relocate before starting work (Preferred)

    Work Location: In person

  • 3 Days Ago

1
Customer Service Manager
  • 10Box
  • Russellville, AR FULL_TIME
  • CSM Summary To deliver more than is expected to my customers and associates by providing a positive first impression, determining actual needs, delivering real solutions, adding value by managing the ...
  • 9 Days Ago

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Customer Service Manager
  • Orion Solutions Group
  • North Little Rock, AR FULL_TIME
  • Our Client, a well-established 3PL organization, is looking for an experienced Customer Service Lead to join the team. This person will be responsible to drive customer satisfaction through the owners...
  • 16 Days Ago

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Customer Service Manager
  • Harps Food Stores
  • Russellville, AR FULL_TIME
  • CSM SummaryTo deliver more than is expected to my customers and associates by providing a positive first impression, determining actual needs, delivering real solutions, adding value by managing the f...
  • 20 Days Ago

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Driver Manager
  • Driver Manager
  • Little Rock, AR FULL_TIME
  • At CalArk, we respect what you have to offer. Our industry-leading wages and benefits ensure you always feel appreciated for what you individually bring to our team. Your talent has a home with us.
  • 1 Day Ago

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Customer Care Specialist
  • Bert Black Service Companies
  • Little Rock, AR FULL_TIME
  • If you're a communicative problem solver who enjoys helping others, then a job as a full-time Customer Care Specialist could be right for you! Bert Black Service Companies is looking for an organized ...
  • 1 Month Ago

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0 Customer Service Manager jobs found in Little Rock, AR area

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Customer Service Representative - Full Time
  • TM Services
  • College Station, AR
  • Our Company delivers innovative solutions for customer service management through personal engagement, intuitive interac...
  • 12/14/2024 12:00:00 AM

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CUSTOMER SERVICE REPRESENTATIVE
  • Family Dollar
  • Little Rock, AR
  • Store Family Dollar **Family Dollar is seeking motivated individuals to support our Stores as we provide essential produ...
  • 12/14/2024 12:00:00 AM

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CUSTOMER SERVICE REPRESENTATIVE
  • Family Dollar
  • North Little Rock, AR
  • Store Family Dollar **Family Dollar is seeking motivated individuals to support our Stores as we provide essential produ...
  • 12/14/2024 12:00:00 AM

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Customer Service Representative
  • University of Arkansas System
  • Little Rock, AR
  • Current University of Arkansas System employees, including student employees and graduate assistants, need to log in to ...
  • 12/13/2024 12:00:00 AM

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Customer Service Representative
  • U-Haul
  • Little Rock, AR
  • Location: 6501 Geyer Springs Rd, Little Rock, Arkansas 72209 United States of America Are you a people person? Do you lo...
  • 12/12/2024 12:00:00 AM

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Customer Service Representative
  • U-Haul International, Inc.
  • Little Rock, AR
  • Assist customers inside and outside a U-Haul center with U-Haul products and services. Use smartphone-based U-Scan techn...
  • 12/12/2024 12:00:00 AM

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Customer Service Representative
  • U-Haul
  • Sherwood, AR
  • Return to Job Search Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in s...
  • 12/12/2024 12:00:00 AM

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Customer Service Representative
  • U-Haul
  • North Little Rock, AR
  • Return to Job Search Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in s...
  • 12/11/2024 12:00:00 AM

Little Rock is located at 34°44′10″N 92°19′52″W / 34.73611°N 92.33111°W / 34.73611; -92.33111 (34.736009, −92.331122). According to the United States Census Bureau, the city has a total area of 116.8 square miles (303 km2), of which 116.2 square miles (301 km2) is land and 0.6 square miles (1.6 km2) (0.52%) is water. Little Rock is located on the south bank of the Arkansas River in Central Arkansas. Fourche Creek and Rock Creek run through the city, and flow into the river. The western part of the city is located in the foothills of the Ouachita Mountains. Northwest of the city limits are P...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Manager jobs
$87,960 to $117,815
Little Rock, Arkansas area prices
were up 1.2% from a year ago

Customer Service Manager in Milwaukee, WI
Last but not least, your future Customer Service Manager must be able to provide concrete examples of how they have coached and incentivized a customer support team.
December 01, 2019
Customer Service Manager in Fayetteville, AR
The Customer Service Manager deals with the customer service which is supplied by the business together with its other branches.  A specialist store manager deals with the consumers and profits.
February 01, 2020
Customer Service Manager in Eugene, OR
This customer service manager job description will demonstrate the typical responsibilities, important skills, expected education and career path, work schedule, and job outlook.
January 26, 2020