Customer Service Manager manages a team or unit of customer service representatives and ensures service levels are met or exceeded. Establishes efficient and balanced workflows that maximize efficiency and produce high levels of service quality and customer satisfaction. Being a Customer Service Manager monitors and measures service metrics and utilize to develop standards, improvements, or changes to process. Makes recommendations for changes to products or services based on customer feedback and requests. Additionally, Customer Service Manager typically requires a bachelor's degree or equivalent. Typically reports to a director. The Customer Service Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Customer Service Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Barton Delivery Service ,
We are seeking reliable Delivery Drivers to join our team. You will be responsible for transporting FedEx packages in a safe and timely manner to customers while providing excellent customer service.
Duties:
- Operate delivery vehicles such as vans, box trucks and or 4x4 pickups
- Provide exceptional customer service during deliveries
- Follow delivery schedules and routes accurately
Requirements:
- Valid driver's license with a clean driving record
- MUST be a Class E license or better
- Must be able to pass a background check and drug screen
- Ability to drive different types of delivery vehicles
- Strong customer service skills
- Physical ability to lift and move heavy items
-Must be able to work quickly and with a purpose
This position offers the opportunity to work in a dynamic environment with growth potential for individuals who are passionate about driving and customer service. We are rapidly growing and looking for people who are reliable and that we can trust to work alone without a boss hanging over your shoulder.
Please call anytime
Joe -573-851-9540
I will answer any questions you may have
Job Type: Full-time
Pay: $15.00 - $17.00 per hour
Expected hours: 40 – 50 per week
Benefits:
Day range:
Experience level:
Shift:
License/Certification:
Work Location: On the road