Customer Service Manager jobs in Pittsburgh, PA

Customer Service Representative
Vogel Disposal Service, Inc. is seeking a customer service representative to work in our fast-paced call center environment and provide excellent customer service. ESSENTIAL RESPONSIBILITIES: - Handle inbound calls for customers, such as service changes, service problems, payments, sales inquires for various services, and pricing. - Maintain excellent customer relations with existing customers to minimize customer loss. - Data entry. - Business appropriate written communications. - Interaction with operations, administrative, and sales staff as needed. MINIMUM QUALIFICATIONS: - Entry level to 1 year relevant work experience. - Phone experience in a call center or work environment. - Strong interpersonal and problem-solving skills. - Ability to work in a fast-paced and deadline-oriented environment. - MS Excel and MS Word. PHYSICAL REQUIREMENTS: - The job is normally performed indoors. The ability to remain stationary for extended periods of time, as well as the ability to move about the office occasionally, is required. - While heavy lifting is not required, the ability to occasionally exert 10-20 lbs. of force is required. - Good manual dexterity is required to use common office equipment in an office environment.

Job Type: Full-time

Pay: $16.00 - $18.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• On-the-job training
• Paid time off
• Referral program
• Vision insurance

Shift:

• Day shift

Weekly day range:

• Monday to Friday
• Rotating weekends

Work setting:

• In-person

Ability to Relocate:

• Mars, PA 16046: Relocate before starting work (Required)

Work Location: In person