Customer Service Manager jobs in Roanoke, VA

Customer Service Manager manages a team or unit of customer service representatives and ensures service levels are met or exceeded. Establish efficient and balanced work flows that maximize efficiency and produce high levels of service quality and customer satisfaction. Being a Customer Service Manager monitor and measure service metrics and utilize to develop standards, improvements, or changes to process. Make recommendations for changes to products or services based on customer feedback and requests. Additionally, Customer Service Manager typically requires a bachelor's degree in business, marketing or its equivalent. Typically reports to a senior manager. The Customer Service Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Customer Service Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2020 Salary.com)

139 Customer Service Manager jobs found in Roanoke, VA area

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Inside Sales Associate
  • Bio-Medic Health Services, Inc.
  • Montvale, VA
  • If personal visits to prospects are needed you will work with outside sales representative or management to set those up. Office position may include * Call existing customers to get orders * Answer ...
  • 2 days ago

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Recruiter Remote
  • Terradin
  • Roanoke, VA
  • ... Manager Qualifications · 2 yrs of previous recruiting experience is required · Strong customer service mentality · Strong attention to detail · Superior communication skills · Maintain a high ...
  • 4 days ago

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Restaurant Assistant Manager
  • BNE
  • Salem, VA
  • ... best customer service possible. You will also play a key role in training your crew under the direction of management.Your specific duties as a Restaurant Assistant Manager will include
  • 4 days ago

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Restaurant Assistant Manager
  • BNE
  • Roanoke, VA
  • ... best customer service possible. You will also play a key role in training your crew under the direction of management.Your specific duties as a Restaurant Assistant Manager will include
  • 4 days ago

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Restaurant Manager
  • BNE
  • Roanoke, VA
  • ... customer service. You will also have a variety of general operations managing responsibilities with a focus on cost control and maximizing profitability. Job Responsibilities Your specific duties in ...
  • 4 days ago

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BRANCH MGR
  • OneMain Financial
  • Salem, VA
  • Key Word tags Sales, Retail, Loan Sales, Customer Service, Customer Care, Business Development, Financial Sales, Management Development, Finance, Full-time, Career, Benefits, Customer Experience ...
  • 7 days ago

According to the United States Census Bureau, the city has a total area of 42.9 square miles (111.1 km2), of which 42.5 square miles (110.1 km2) is land and 0.3 square miles (0.8 km2) (0.8%) is water. Roanoke is located in the valley and ridge province of Virginia immediately west of the Blue Ridge Mountains and east of the Allegheny Mountains Within the city limits is Mill Mountain, which stands detached from surrounding ranges. Its summit features the Roanoke Star, Mill Mountain Zoo, the Discovery Center interpretive building, and an overlook of the Roanoke Valley. The Appalachian Trail runs...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Manager jobs
$78,002 to $111,420
Roanoke, Virginia area prices
were up 1.2% from a year ago

Customer Service Manager in Aber Prov Grd, MD
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