Customer Service Manager jobs in Shreveport, LA
Customer Service Manager manages a team or unit of customer service representatives and ensures service levels are met or exceeded. Establishes efficient and balanced workflows that maximize efficiency and produce high levels of service quality and customer satisfaction. Being a Customer Service Manager monitors and measures service metrics and utilize to develop standards, improvements, or changes to process. Makes recommendations for changes to products or services based on customer feedback and requests. Additionally, Customer Service Manager typically requires a bachelor's degree or equivalent. Typically reports to a director. The Customer Service Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Customer Service Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Recently Added Customer Service Manager jobs
- Ring
-
Center, TX
FULL_TIME
-
They will be confident and organized and will know when and how to reach out for assistance. An Amazonian has a bias for action and is strongly self-motivated not only to take great care of our customers, but also to proactively identify systemic issues that need to be resolved to prevent future customer concerns (Amazonians don’t pass the buck when it comes to customer issues).
Finally, an Amazonian is supremely internet savvy and has high technical aptitude when it comes to online tools and research.
Key job responsibilities
During Beta projects you will
- Assist testers who are encountering issues with new products and or features
- Identifying root-causes of tester issues, areas for improvement and providing valuable feedback to business and development teams
Outside of Beta projects you will
- Address customer concerns
- Provide a high level of support to customers
We are open to hiring candidates to work out of one of the following locations :
Virtual Location - FL Virtual Location - NC Virtual Location - NH Virtual Location - SC Virtual Location - TX
- Work a flexible schedule / shift / work area, including weekends, nights, and / or holidays
- Experience with Microsoft Office products and applications
- 2 years of customer service experience
- Bilingual
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
For individuals with disabilities who would like to request an accommodation, please visit
Last updated : 2024-04-24
- Just Posted
- GREENWOOD ROAD,SUITE A,GREENWOOD,LA
-
Greenwood, LA
FULL_TIME
- Working at Pizza Hut® is about making hungry people happy. It’s about being independent and having fun, making new friends and earning extra cash. As a Pizza Hut team member, you can be the smiling fa...
- 8 Days Ago
- NORTH MAIN STREET,SUITE B,BLANCHARD,LA
-
Blanchard, LA
FULL_TIME
- Working at Pizza Hut® is about making hungry people happy. It’s about being independent and having fun, making new friends and earning extra cash. As a Pizza Hut team member, you can be the smiling fa...
- 8 Days Ago
- HURST ST,,CENTER,TX
-
Center, TX
FULL_TIME
- Working at Pizza Hut® is about making hungry people happy. It’s about being independent and having fun, making new friends and earning extra cash. As a Pizza Hut team member, you can be the smiling fa...
- 8 Days Ago
- Arnold Family of Restaurants, LLC dba Pizza Hut
-
Blanchard, LA
FULL_TIME
- Working at Pizza Hut® is about making hungry people happy. It’s about being independent and having fun, making new friends and earning extra cash. As a Pizza Hut team member, you can be the smiling fa...
- 9 Days Ago
- WASHINGTON AVE,SUITE C,MANSFIELD,LA
-
Mansfield, LA
FULL_TIME
- Working at Pizza Hut® is about making hungry people happy. It’s about being independent and having fun, making new friends and earning extra cash. As a Pizza Hut team member, you can be the smiling fa...
- 9 Days Ago
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- Shreveport, LA
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0 Customer Service Manager jobs found in Shreveport, LA area
- American Cash Advance
-
Shreveport, LA
- **Customer Service Representative: Shreveport, LA** Shreveport, LA **Full-Time Customer Service Representative: Shrevepo...
- 4/26/2024 12:00:00 AM
- American Cash Advance
-
Shreveport, LA
- We are looking for the Best of the Best Full-Time Customer Service Representative: Shreveport, LA Do you have a passion ...
- 4/26/2024 12:00:00 AM
- Qonten
-
Shreveport, LA
- **Customer Service Representative** - | Mon, 13 Dec 2021 09:57:14 GMT Property & Casualty license; Used under license. T...
- 4/25/2024 12:00:00 AM
- United Engines
-
Shreveport, LA
- Overview: United Engines is Now Hiring a Customer Service Representative at 7255 Greenwood Rd, Shreveport, LA 71119. Fac...
- 4/25/2024 12:00:00 AM
- ARIVE
-
Shreveport, LA
- [Call Center / Remote] Anywhere in U.S. / Up to $50K per year / Medical, Dental and Vision / 401k match / PTO - As a Cus...
- 4/25/2024 12:00:00 AM
- Tower Loan
-
Shreveport, LA
- **Customer Service Representative - Shreveport** **Department:** Operations **Office:** Shreveport - Hearne Avenue **Loc...
- 4/24/2024 12:00:00 AM
- Advance Call Center Technologies
-
Shreveport, LA
- Job Description Job Description New Year, New Career, New YOU! Advanced Call Center Technologies is seeking Customer Ser...
- 4/23/2024 12:00:00 AM
- TridentCare
-
Bossier City, LA
- [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k - As a Customer Service Re...
- 4/23/2024 12:00:00 AM
About Shreveport, Louisiana
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