Customer Service Manager jobs in Topeka, KS
Customer Service Manager manages a team or unit of customer service representatives and ensures service levels are met or exceeded. Establishes efficient and balanced workflows that maximize efficiency and produce high levels of service quality and customer satisfaction. Being a Customer Service Manager monitors and measures service metrics and utilize to develop standards, improvements, or changes to process. Makes recommendations for changes to products or services based on customer feedback and requests. Additionally, Customer Service Manager typically requires a bachelor's degree or equivalent. Typically reports to a director. The Customer Service Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Customer Service Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Recently Added Customer Service Manager jobs
- Press-One Customer Care
-
Topeka, KS
FULL_TIME
-
About the Job
Customer Service Representative- Full-Time
Please help us help customers manage their subscriptions. You’ll be answering phone calls from the comfort of your home. You’ll need a reliable internet connection, a newer model computer, a headset, and a dedicated, quiet workspace where you can train and work without interruptions.
You will assist customers with filing complaints, billing inquiries, and fulfillment issues. You may also be calling customers to update information, collect payments, or inform them of upcoming renewals. Our ideal applicant is comfortable in a high-call volume environment and ready to stay busy!
Job Requirements:- Required availability includes start times as early as 7 AM and ending at 4 PM.
- Reliable internet connection (A minimum of 50 Mbps download speed).
- PC or Laptop with at least Windows 8 or High Sierra IOS.
- USB Headset for taking calls.
- A dedicated, quiet workspace.
- Excellent reading/writing skills.
- Ability to work 30 hours per week, minimum.
- Ability to work at least one weekend day per week- weekend shifts are shorter from 7 AM to 12 PM.
- Solid PC skills. (data entry, systems navigation, basic troubleshooting, etc.)
- Must live in Wyoming or Kansas.
Other information:- Permanent position.
- Monetary Incentives.
- Training will be done remotely via ZOOM.
- Training is paid.
- You will be paid weekly via direct deposit.
- 15 Days Ago
- Purple Wave, Inc
-
Manhattan, KS
FULL_TIME
- Are you a dynamic leader with a passion for delivering exceptional customer experiences? We're in search of a Customer Service Manager to lead our team at our Manhattan, KS headquarters. If you have a...
- 18 Days Ago
- STARR MEDICAL SUPPLY INC.
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Manhattan, KS
FULL_TIME
- Customer Service / Patient intake (DME / HME) Full Time Monday-Friday 9 : 00-5 : 00 Rate Depends on Experience Manhattan KS 66502 Starr Medical Supply is a full-service medical equipment and supply pr...
- 27 Days Ago
- Abacus Service Corporation
-
Topeka, KS
FULL_TIME
- Background: The Kansas Corporation Commission (KCC) is seeking a certified Project Manager with experience in reporting to an Independent Verification and Validation (IV&V) to oversee a large-scale pr...
- 16 Days Ago
- Newcomer Funeral Service Group
-
Ottawa, KS
OTHER
- Job Details Job Location: 108-Dengel & Son Mortuary - Crematory - Ottawa, KS Position Type: Full Time Salary Range: $28.50 - $36.00 Hourly Job Category: Funeral Home Description Are you eager to make ...
- 1 Month Ago
- Cloud Heating and Air
-
Lawrence, KS
FULL_TIME
- Customer service / dispatcher position open atCloud Heating and Air Conditioning.This is an ideal job if you are detailoriented, adaptable and you want aninteresting, fast-paced job. Telephoneand comp...
- 21 Days Ago
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0 Customer Service Manager jobs found in Topeka, KS area
- All-Risks Insurance Brokers Limited
-
Tecumseh, KS
- **Customer Service Representative Tecumseh, ON** by **Opportunity:** Customer Service Representative Tecumseh, ON All-Ri...
- 4/26/2024 12:00:00 AM
- Capfed
-
Lawrence, KS
- ** Customer Service Associate II** **Job Category****:** Retail Operations **Requisition Number****:** CUSTO003042 Showi...
- 4/26/2024 12:00:00 AM
- Capfed
-
Topeka, KS
- ** Customer Service Associate** **Job Category****:** Retail Operations **Requisition Number****:** CUSTO02691 Showing 1...
- 4/25/2024 12:00:00 AM
- Capfed
-
Lawrence, KS
- ** Customer Service Associate** **Job Category****:** Retail Operations **Requisition Number****:** CUSTO003110 Showing ...
- 4/25/2024 12:00:00 AM
- LoanMax Title Loans
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Lawrence, KS
- LoanMax Title Loans Job Description: Our Customer Service Representatives are responsible for assisting potential borrow...
- 4/24/2024 12:00:00 AM
- Walmart
-
Lawrence, KS
- **Job Title: Customer Service Representative (Walmart)** **Job Summary:** As a Customer Service Representative at Walmar...
- 4/24/2024 12:00:00 AM
- Massage Envy
-
Lawrence, KS
- Overview: Where Better Careers Begin! Massage Envy Jayhawk Massage 4931 W 6th St Lawrence KS 66049 Do you have a passion...
- 4/24/2024 12:00:00 AM
- Raising Cane's Chicken Fingers
-
Lawrence, KS
- **Customer Service Associate** Lawrence, Kansas **BENEFITS** **Voluntary** * Dental * Vision * Supplemental Life Insuran...
- 4/22/2024 12:00:00 AM
About Topeka, Kansas
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