Customer Service Operations Manager jobs in American Falls, ID

Welcome to Jade's Heating and Plumbing in the heart of Jackson, WY! We're excited to announce a fantastic opportunity for a Project and Service Operations Manager to join our team full-time.

As our Project and Service Operations Manager, you'll enjoy a competitive base salary of $100,000 to $120,000 annually, relative to experience and qualifications, along with commission bonuses. Our excellent benefits include health, dental, vision, a 401(k) plan, profit-sharing, paid time off (PTO), transportation and accommodation assistance, ample training opportunities, a company-provided vehicle, tools and equipment, uniforms, and an ongoing professional standards certification. In addition to a competitive base salary, commission bonuses, and comprehensive benefits totaling over $15,000 per year over your base salary, we're proud to offer a relocation/sign-on bonus of up to $5,000. Elevate your plumbing management career with us!

DISCOVER WHO WE ARE

Jade's Heating and Plumbing, operating for over 20 years, is the go-to plumbing and radiant heat company in Southwestern Wyoming. Our mission is to provide exceptional service in new construction, single homes, multi-family developments, and commercial premises. We pride ourselves on creating a family-first workplace where respect and camaraderie thrive. Join us and experience a company that not only values your efforts but also invests in your career development!

THE VITAL ROLE YOU HAVE AS OUR PROJECT AND SERVICE OPERATIONS MANAGER

Take the lead as the Project and Service Operations Manager at Jade's Heating and Plumbing, guiding a skilled team through day-to-day operations. You'll collaborate with our owner, conduct weekly site visits, and oversee stock control and equipment orders. Additionally, you'll manage field teams, handle sales and service calls, and coordinate closely with our owner on concurrent projects. Direct construction crews, liaise with stakeholders, and collaborate with our administration team on procurement, material tracking, and human resource management. Your pivotal role ensures the smooth execution of projects and adherence to professional plumbing codes, contributing significantly to the ongoing success of Jade's Heating and Plumbing!

QUALIFICATIONS

• Project and service operations experience, along with some sales experience
• Knowledge of heating and radiant heat systems for residential and commercial applications
• Sound knowledge of ICC and UPC plumbing code
• Proficiency with on-site project management using current technology and industry software, including Procore, House Call Pro, and others.
• Strong communication and leadership skills

Having 6 years of relative experience is desired.

WORK SCHEDULE

Enjoy a balanced work-life routine with our family-first orientated work schedules like: Four 10-hour shifts from 7 AM to 5 PM, Monday through Thursday, where you can revel in a 3-day weekend to relax and recharge! Or the traditional five 8-hour, Monday – Friday shifts. Providing flexibility is our goal.

READY TO TAKE YOUR PLUMBING MANAGEMENT CAREER TO NEW HEIGHTS?

Our quick, easy, and mobile-friendly initial application process awaits your expertise. Seize this opportunity to contribute to a thriving company and grow professionally. Your journey begins here!