Customer Service Representative jobs in Grand Rapids, MI

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Customer Service Representative
  • Planet Fitness
  • Kentwood, MI FULL_TIME
  • Benefits:
    • 401(k)
    • 401(k) matching
    • Dental insurance
    • Employee discounts
    • Health insurance
    • Opportunity for advancement
    • Profit sharing
    • Training & development
    • Vision insurance
    • Wellness resources
    We are seeking a Customer Service Representative to join our team!

    Please watch this video to get an understanding of the expectations of the job to ensure this is the right fit for you.

    Why you should join Planet Fitness: 

    • Great growth opportunities - we are a dynamic and growing company
    • Set Schedule
    • Medical, Dental and Vision insurance benefits (Full Time positions only)
    • Employee Referral Bonus Program
    • Following 120 days of active employment, you will be eligible for a .50 cent increase.
    • This position has a $1/hour premium added to any hours worked 6:00 PM-6:00 AM. 
    • FREE Black Card Membership
    • 401(k) with generous employer match
    • Profit sharing program!
    • A sparkling clean work environment (where we all pitch in to keep the club pristine!)
    • Contribute to changing people's lives every day by helping us create a healthier Planet
    • Work hard play hard with an amazing group of talented, dynamic team members
    • Employee Assistance Program (EAP)
    As a member of our staff, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests, ensuring an exceptional "Judgement Free" member experience!


    Some of your responsibilities will include:

    • The customer service representative will greet members and guests, providing exceptional customer service and doing your best to make members feel comfortable and welcomed!
    • Answer phones in a friendly manner and assist callers with a variety of questions.
    • The customer service representative will check in members, provide tours of the club and sign up new members, log amenities and communicate updates and billing issues to members and guests.
    • Respond to member questions and concerns in a timely and professional manner.
    • Regular cleaning of entire facility, bathrooms, equipment, front desk area and amenities.
    Qualifications and Physical Demands:

    • Must be 18 years of age or older.
    • Punctuality and reliability is a must.
    • Customer service experience preferred.
    • Continual standing and walking during your shift.
    • Continual talking to members and potential members in person and on the phone during your shift.
    • Must be able to lift 45 pounds.
    Joining the Planet Fitness family means being part of a company that cares about bettering the health and wellbeing of our communities. It means being a part of a supportive, engaging workforce with an inclusive culture that values diversity and creates an environment where everyone can feel they belong. It means encouraging professional growth and development. It means making true, lasting connections with you co-workers. It means creating a positive impact in our local communities through our Judgement Free Generation philanthropic initiative. It means being part of a brand that you can be proud of!


    Equal Opportunity Employer

     
  • 5 Days Ago

A
Customer Service Representative
  • AIMS Advantage INC
  • Coopersville, MI FULL_TIME
  • Do you want a job that values your work/life balance? AIMS Advantage is hiring multiple customer service positions that provide a 4 day work week while still getting full time hours! Enjoy a 3 day wee...
  • 5 Days Ago

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CUSTOMER SERVICE REPRESENTATIVE
  • Family Dollar
  • Stanton, MI FULL_TIME
  • Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. General Summary As a Family Dollar Customer Service R...
  • 6 Days Ago

F
CUSTOMER SERVICE REPRESENTATIVE
  • Family Dollar
  • Grand Rapids, MI FULL_TIME
  • Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. General Summary As a Family Dollar Customer Service R...
  • 6 Days Ago

F
CUSTOMER SERVICE REPRESENTATIVE
  • Family Dollar
  • Lakeview, MI FULL_TIME
  • Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. General Summary As a Family Dollar Customer Service R...
  • 6 Days Ago

2
Customer Service Representative - On-site
  • 2024
  • Rockford, MI FULL_TIME
  • Job Summary: The CSR will manage the day-to-day account service for Byrne customers interacting with us on our customer portal, youmakebyrne.com. Ensure a high level of satisfaction is reached for all...
  • 6 Days Ago

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0 Customer Service Representative jobs found in Grand Rapids, MI area

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Customer Service Representative
  • Visual Workplace
  • Byron Center, MI
  • Job Description Job Description Customer Service Representative Our Customer Service Representative manages accounts, in...
  • 5/14/2024 12:00:00 AM

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Customer Service Representative
  • USSC Acquisition Corp
  • Grand Rapids, MI
  • Job Type Full-time Description United Safety and Survivability Corporation is committed to delivering the most innovativ...
  • 5/13/2024 12:00:00 AM

U
Customer Service Representative>
  • U-Haul
  • Grand Rapids, MI
  • U-Haul - [Customer Service Representative] As a Customer Service Rep at U-Haul, you'll: Interface with U-Haul customers ...
  • 5/13/2024 12:00:00 AM

X
Customer Service Representative
  • X-Rite Incorporated
  • Grand Rapids, MI
  • **Customer Service Representative** X-Rite Pantone Location Grand Rapids, Michigan, United States of America Category Cu...
  • 5/13/2024 12:00:00 AM

C
Customer Service Representative
  • CareLinc Medical Equipment & Supply Co LLC
  • Grandville, MI
  • Job Type Full-time Description Who We Are: CareLinc Medical Equipment is an industry leading supplier of medical equipme...
  • 5/12/2024 12:00:00 AM

C
Customer Service Representative
  • Culligan Kaat's Water Conditioning
  • Grand Rapids, MI
  • Culligan Kaat's Water Conditioning Grand Rapids, MI PART-TIME CUSTOMER SERVICE REPRESENTATIVE Culligan® is an industry l...
  • 5/12/2024 12:00:00 AM

C
Customer Service Representative
  • CareLinc Medical Equipment & Supply Co LLC
  • Grand Rapids, MI
  • Job Type Full-time Description Who We Are: CareLinc Medical Equipment is an industry leading supplier of medical equipme...
  • 5/12/2024 12:00:00 AM

P
Customer Service Representative
  • Patterson Companies Inc
  • Grand Rapids, MI
  • **Customer Service Representative** **Primary Location** Farmington Hills, Michigan **Additional Location(s)** Grand Rap...
  • 5/11/2024 12:00:00 AM

Grand Rapids is the second-largest city in Michigan, and the largest city in West Michigan. It is on the Grand River about 30 miles (48 km) east of Lake Michigan. As of the 2010 census, the city population was 188,040. In 2010, the Grand Rapids metropolitan area had a population of 1,005,648, and the combined statistical area of Grand Rapids-Muskegon-Holland had a population of 1,321,557. Grand Rapids is the county seat of Kent County. A historic furniture-manufacturing center, Grand Rapids is home to five of the world's leading office furniture companies, and is nicknamed Furniture City. Its ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Representative jobs
$34,196 to $42,859
Grand Rapids, Michigan area prices
were up 1.3% from a year ago

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