Job Overview:
We are seeking a Customer Service Representative to join our team. The ideal candidate will have a passion for customer service and excellent communication skills.
Responsibilities:
- Provide exceptional customer service via phone, email, and in-person interactions
- Schedule orders for delivery and/or pick up and accurately enter the order into our dispatch software.
- Assist customers with inquiries and concerns. Work in conjunction with other departments to resolve customer issues.
- Maintain accurate customer records through data entry.
- Develop and maintain a knowledge base of the evolving products and services.
- Multilingual skills are a plus
Experience:
- Previous experience in customer service, sales, or other related fields is a plus
- Strong phone etiquette and communication skills.
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- Proficient in data entry and navigating computer systems, including MS Word, Excel and Outlook.
Join our team and enjoy competitive pay, opportunities for career growth, and a supportive work environment. If you are a dedicated individual with a passion for customer service, we encourage you to apply for this exciting opportunity as a Customer Service Representative.
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Benefits:
Experience level:
Shift:
Weekly day range:
Work setting:
Ability to Relocate:
Work Location: In person
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