Customer Service Specialist jobs in Altoona, PA

Customer Service Associate - The Lingle Corporation

Formerly known as: Cashier

Purpose:

The customer service associate ensures that each customer that enters retail locations are greeted and acknowledged as well as accurately processing sales and payments for goods/services and provide receipts to customers.

Job Responsibilities:

• Ensure daily store conditions are aligned with the Lingle Company policy and customer expectations. Associates must follow compliance with all City, State, and Federal requirements.
• Assist customers where possible and provide answers to product and payment-related queries
• Refer customers to the right person to answer queries and deal with any problems
• Accurately process sales using cash registers, scanners, or equipment
• Accept cash, checks, and bankcards for payment
• Process payments according to Lingle Corporation procedure, providing change for cash payments and issuing receipts for all payments received. Process returns and redeem food stamps and coupons.
• Maintain accurate record of transactions, all while bagging merchandise.
• May be required to assist in other areas, such as shelf stocking, product display, pricing, and clean-up
• Maintain a neat, tidy, and orderly work area

Job Requirements:

• A positive attitude and effective communication skills.
• Accuracy and Attention to detail with strong customer skills
• The ability to work independently with integrity and honesty
• Must be dependable and flexible based on the needs of the business.
• Must adhere to the Company dress code at all times.

Physical Requirements:

• Requires the ability to reach, bend, balance, lift, push, pull, and grasp
• Must have the ability to stand, walk, and/or move for extended periods of time

Background Check Required