Customer Service Team Leader jobs in Billings, MT

Customer Service Team Leader leads a customer service team that responds to phone, e-mail, or chat non-technical service requests from customers. Responds to and resolves escalated issues and/or unique or complex requests from customers. Being a Customer Service Team Leader monitors the daily workloads of team members and makes adjustments to ensure adequate coverage and that correct procedures are followed. Identifies system and workflow improvements to enhance the team's efficiency. Additionally, Customer Service Team Leader trains and provides support to less experienced team members. May assist manager or supervisor with scheduling. May be authorized to approve special adjustments or exceptions for a customer. May require a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2024 Salary.com)

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Customer Service Team Member - Cody
  • Taco John's - 4 Cities, LLC
  • Cody, WY PART_TIME
  • Seeking a Qualified Customer Service Oriented Team Member in Cody, WY

    Welcome to the wonderful world of Taco John's! In our ever-evolving need of servicing the customers we love; Taco John's is providing quality food service at affordable prices. We are actively searching for the ideal person to join our Customer Service team. This position starts at $15/hr.

    Are you an experienced outgoing people-person with customer service skills, driven by integrity to provide quality services?

    Do you need flexible work hours due to current life activities you cannot set aside?

    Do you love fresh food and the satisfaction of hard work and a job well done?

    Do you prefer to work with people that also believe in a good work ethic, take pride in what they do, and also believe in the quality of fresh food?

    If this sounds like you, apply today using our simple 2-minute application!

    About Taco John's

    We're pretty proud of the fact that we own Taco Tuesday, that we're the only place in the world where you can find Potato Olés, and that we turned a one-man taco stand in Cheyenne, Wyoming into one of the largest Mexican quick-service brands in America.

    But you know what we're the most proud of?

    OUR CUSTOMER SERVICE TEAM.

    Our customer service oriented crew is the heart of what we do, and it's important to us to help each team member succeed. That's why we offer numerous opportunities for advancement and training, allowing our team members to build strong, rewarding careers with us.

    Just as we are constantly evolving to satisfy the public's need for quality food made from scratch with fresh ingredients, we understand that our employees have needs as well. As an employer in the fresh food service industry, we take pride in offering our employees competitive wages, a supportive, healthy and fun work environment, as well as on-going training.

    A Day in the Life of a Customer Service Driven Team Member

    Don't expect the same droned out fast-food chain routine in this position. You will eagerly interact with a variety of people from the customer to the made from scratch fresh food we promptly prepare. As a customer service-oriented team member of the organization, you'll enthusiastically prepare food the Olé way, work with customers one-on-one, and work with a customer service team of like-minded fresh food lovers in a fun, fast-paced and rewarding environment.

    And, get ready to move! You will be a big part of the quality food experience our clients have come to enjoy in working with our employees. Your role in customer service will start out as part-time in a flexible work environment that can be tailored to your schedule. There is no need to give up your life balance with Taco John's! We have hours that range from 5am to 10pm, so whether you have church activities, sports activities, or school activities, we are very open and flexible with the schedule to ensure your success!

    Quick thinking, a desire to improve your current customer service skills, and the ability to work independently with a mature attitude are the keys to succeeding in this role. You will also be a part of a growing organization.

    Let's face it. Working with food can sometimes be quite messy, so this role is not just about the fun and games that come with working with fresh ingredients, but special care is also required to ensure the customer's safety and your own in keeping a clean working environment and being proactive in helping team members.

  • 27 Days Ago

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Team Leader
  • Chick-fil-A | Billings
  • Billings, MT FULL_TIME
  • At Chick-fil-A, Team Leaders are responsible for assisting the management team in all aspects of shift management and ensuring that each restaurant Guest has an outstanding experience. Team Leaders ar...
  • 9 Days Ago

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Service Leader
  • CHIPOTLE
  • Billings, MT OTHER
  • Service Leader (24013968)DescriptionCULTIVATE A BETTER WORLD Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our re...
  • 20 Days Ago

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Customer Service Representative - State Farm Agent Team Member
  • Ed Smith - State Farm Agent
  • Billings, MT FULL_TIME
  • Position Overview Looking for a part-time job that provides meaningful work and competitive compensation? Consider a position in a State Farm Agent's office. Responsibilities Establish customer relati...
  • 20 Days Ago

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Agency Team Leader
  • INFUSE
  • Billings, MT FULL_TIME
  • We consider every individual who joins our team a critical part of defining who we are — which is why we are looking for an experienced professional with a strong understanding of B2B marketing, deman...
  • 8 Days Ago

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Agency Team Leader
  • INFUSE
  • Billings, MT FULL_TIME
  • We consider every individual who joins our team a critical part of defining who we are — which is why we are looking for an experienced professional with a strong understanding of B2B marketing, deman...
  • 8 Days Ago

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0 Customer Service Team Leader jobs found in Billings, MT area

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Greenhouse Department Team Member
  • Tractor Supply Co
  • Billings, MT
  • Responsibilities This position is responsible for all aspects of maintaining the Greenhouse and all products inside and ...
  • 4/26/2024 12:00:00 AM

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Freezer, Cooler and Deli Stocker Associate
  • Wal-Mart
  • Billings, MT
  • Position Summary... Why do people love shopping for fresh food at Sam's Club? Our members tell us one of the biggest rea...
  • 4/26/2024 12:00:00 AM

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Branch Manager - Billings, MT
  • H&E Equipment Services
  • Billings, MT
  • Job Title: Branch Manager - Billings, MT Job Requisition: R0016427 Job Description: H&E Equipment Services?has an immedi...
  • 4/26/2024 12:00:00 AM

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Senior Manager, Global Customer Support
  • Cornerstone onDemand
  • Billings, MT
  • **Job Title: Senior Manager, Global Customer Support** **Job Description:** The Senior Manager, Global Customer Support ...
  • 4/25/2024 12:00:00 AM

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Generator Service Operations Manager
  • Strategic Talent Partners
  • Billings, MT
  • Join Our Team at TW Enterprises – Elevate Your Career as a Generator Service Operations Manager! Who We Are: We are 100%...
  • 4/24/2024 12:00:00 AM

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Customer Service Representative
  • Enterprise Holdings
  • Billings, MT
  • Overview: Start your career with Enterprise! Were hiring immediately for a Customer Service Representative at the Billin...
  • 4/23/2024 12:00:00 AM

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Generator Service Operations Manager
  • Strategic Talent Partners
  • Billings, MT
  • Join Our Team at TW Enterprises Elevate Your Career as a Generator Service Operations Manager! Who We Are: We are 100% e...
  • 4/23/2024 12:00:00 AM

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Technical Services Support Specialist
  • Tyler Technologies
  • Billings, MT
  • The Technical Services Support Specialist is responsible for diagnosing and solving customer issues in a timely and cour...
  • 4/22/2024 12:00:00 AM

Billings is the largest city in the U.S. state of Montana, with a population estimated at 109,642 as of 2017. Located in the south-central portion of the state, it is the seat of Yellowstone County and the principal city of the Billings Metropolitan Area, which has a total a population of 170,498. It has a trade area of over 500,000. Billings was nicknamed the "Magic City" because of its rapid growth from its founding as a railroad town in March 1882. The city is named for Frederick H. Billings, a former president of the Northern Pacific Railroad. With one of the largest trade areas in the Uni...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Team Leader jobs
$55,461 to $72,639
Billings, Montana area prices
were up 3.1% from a year ago

Customer Service Team Leader in Wilmington, NC
We are having job opening for Customer Service-Team Leader (Female).
December 19, 2019
Customer Service Team Leader in Philadelphia, PA
Team Leader will emphasize superior customer service, and promote a positive image of METROLift in conjunction with Management.
February 15, 2020
Customer Service Team Leader in Benton Harbor, MI
You will foster a team culture which has a quality CX ethos with membership retention as the goal, and which engages team members and inspires individuals to strive for continuous improvement.
February 01, 2020