Customer Service Team Leader leads a customer service team that responds to phone, e-mail, or chat non-technical service requests from customers. Responds to and resolves escalated issues and/or unique or complex requests from customers. Being a Customer Service Team Leader monitors the daily workloads of team members and makes adjustments to ensure adequate coverage and that correct procedures are followed. Identifies system and workflow improvements to enhance the team's efficiency. Additionally, Customer Service Team Leader trains and provides support to less experienced team members. May assist manager or supervisor with scheduling. May be authorized to approve special adjustments or exceptions for a customer. May require a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2024 Salary.com)
Domino's Pizza | Team Say Yes! is currently hiring Customer Service Representatives/Inside Help!
Want the best part time job out there? A schedule that will work with you not against you? A job that allows you plenty of time left over for school activities, sporting events, hanging out with family and friends?
If yes this jobs for you.
We are looking for upbeat team members with great personalities and people skills. We're growing fast so there are a lot of ways for you to advance if that's what you choose to do.
Must be 16 years of age, if 15 don't be shy to apply with your parents’ consent. Must work at least one weekend dinner shift.
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0 Customer Service Team Leader jobs found in Edmond, OK area