Customer Service Team Leader jobs in Fort Wayne, IN

Customer Service Team Leader leads a customer service team that responds to phone, e-mail, or chat non-technical service requests from customers. Responds to and resolves escalated issues and/or unique or complex requests from customers. Being a Customer Service Team Leader monitors the daily workloads of team members and makes adjustments to ensure adequate coverage and that correct procedures are followed. Identifies system and workflow improvements to enhance the team's efficiency. Additionally, Customer Service Team Leader trains and provides support to less experienced team members. May assist manager or supervisor with scheduling. May be authorized to approve special adjustments or exceptions for a customer. May require a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2024 Salary.com)

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Team Leader
  • Carrols Corporation
  • Columbia, IN FULL_TIME
  • Team Member

    Opportunity Awaits!

    Carrols owns and operates more than 800 Burger King Restaurants, and we need great people on our team! As a Team Member, you will become an important member of a fast-paced team that serves up the best burgers around and has a great time doing it! At Burger King you are not only making food, but also making friends that work together to help customers have it their way.

    What Does a TEAM MEMBER do?

    • Serves our sizzling burgers to hungry customers
    • Welcomes the customer, takes accurate orders and manages their payments operating a cash register
    • Restrooms, dining area and kitchen all need to be kept clean and meet safety and health standards


    Our stores get flaming busy! Our Team Members need be able to work as a team in a fast paced environment to keep our guests happy and full. Your part of the team effort includes packaging food and drinks, and making sure the restaurant is clean and maintains health and safety standards.

    We always want our customers to be happy, so you may have to answer a question or two, or resolve issues every once in a while.

    Our People are Made To Order
    We are looking for awesome people to be on our team!

    • You must be at least 16 years old
    • You must be able to work in a fast-paced environment with your team

    Working Hard!
    The Team Member Position requires several physical demands including:

    • Remaining on your feet for several hours at a time
    • Lifting and carrying up to 25 pounds
    • Manual dexterity as it pertains to pressing and grabbing
    • Ability to communicate and read
    • Frequent bending, kneeling, stooping and reaching

    Carrols Cares
    We start our Team Members with competitive pay. Have it your way and enjoy flexible scheduling and sizzling benefits!

    Carrols participates in the BKC student scholarship program started by the founder, Jim McLamore. Jim believed in higher education and so do we! By awarding over $7 million in scholarships to over 24,000 students each year, BKC plays a big part in making students’ dreams of going to college a reality!


    Real Good Food
    Carrols is committed upholding the Burger King Brand and to serving our customers the exact sandwich they want, made to order and delivered quickly by a friendly team member!

    Success never tasted so good! If you want to unwrap your new career in a business that sizzles with potential, and have a great time doing it, click APPLY to submit your application today!

  • 21 Days Ago

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Team Leader
  • Carrols Corporation
  • Auburn, IN FULL_TIME
  • Team MemberOpportunity Awaits!Carrols owns and operates more than 800 Burger King Restaurants, and we need great people on our team! As a Team Member, you will become an important member of a fast-pac...
  • 21 Days Ago

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Team Leader
  • Carrols Corporation
  • Kendallville, IN FULL_TIME
  • Team MemberOpportunity Awaits!Carrols owns and operates more than 800 Burger King Restaurants, and we need great people on our team! As a Team Member, you will become an important member of a fast-pac...
  • 22 Days Ago

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Team Leader
  • Carrols Corporation
  • Angola, IN FULL_TIME
  • Team MemberOpportunity Awaits!Carrols owns and operates more than 800 Burger King Restaurants, and we need great people on our team! As a Team Member, you will become an important member of a fast-pac...
  • 22 Days Ago

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Team Leader
  • Carrols Corporation
  • Bryan, OH FULL_TIME
  • Team MemberOpportunity Awaits!Carrols owns and operates more than 800 Burger King Restaurants, and we need great people on our team! As a Team Member, you will become an important member of a fast-pac...
  • 22 Days Ago

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Leader, Team
  • VASCOR Ltd
  • Roanoke, IN FULL_TIME
  • Position Summary The Team Leader (TL) is responsible for location accountability. These accountabilities include, but are not limited to: bi-weekly productivity reports; monthly audits; scheduling of ...
  • Just Posted

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0 Customer Service Team Leader jobs found in Fort Wayne, IN area

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Customer Service Representative, Retirement - Fort Wayne, IN
  • Lincoln Financial
  • Fort Wayne, IN
  • Alternate Locations: Fort Wayne, IN (Indiana) Work Arrangement: Hybrid/Flexible : Work at home and use the office as app...
  • 4/26/2024 12:00:00 AM

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Customer Service Representative- Remote
  • Lincoln Financial Group
  • Fort Wayne, IN
  • **Customer Service Representative- Remote** **Primary Location:** Fort Wayne, IN, US **The Role at a Glance** We are exc...
  • 4/26/2024 12:00:00 AM

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Route Service Representative - UniFirst
  • UniFirst Corp.
  • Fort Wayne, IN
  • **Route Service Representative - UniFirst** **Location:** Fort Wayne, Indiana **Job ID** 2201538 **Route Service Represe...
  • 4/26/2024 12:00:00 AM

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Business Customer Service Specialist I
  • American Telephone and Telegraph Company
  • Fort Wayne, IN
  • Enhance Your Experience Get a newer, better browser (it's free!) Ready for an A different browser will keep you connecte...
  • 4/26/2024 12:00:00 AM

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Field Service Advisor III
  • Rivian
  • Fort Wayne, IN
  • About Rivian: Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Ad...
  • 4/24/2024 12:00:00 AM

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Customer Advocate
  • Community Choice Financial Family of Brands
  • Fort Wayne, IN
  • Overview: As a Customer Service Representative, you will play an essential part in ensuring that our loyal and new custo...
  • 4/23/2024 12:00:00 AM

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Customer Advocate
  • Community Choice Financial Family of Brands
  • Fort Wayne, IN
  • Overview: As a Customer Service Representative, you will play an essential part in ensuring that our loyal and new custo...
  • 4/9/2024 12:00:00 AM

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Customer Advocate
  • Community Choice Financial Family of Brands
  • Fort Wayne, IN
  • Overview: As a Customer Service Representative, you will play an essential part in ensuring that our loyal and new custo...
  • 4/1/2024 12:00:00 AM

Fort Wayne is a city in the U.S. state of Indiana and the seat of Allen County, United States. Located in northeastern Indiana, the city is 18 miles (29 km) west of the Ohio border and 50 miles (80 km) south of the Michigan border. With a population of 253,691 in the 2010 census, it is the second-most populous city in Indiana after Indianapolis, and the 75th-most populous city in the United States. It is the principal city of the Fort Wayne metropolitan area, consisting of Allen, Wells, and Whitley counties, a combined population of 419,453 as of 2011. Fort Wayne is the cultural and economic c...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Team Leader jobs
$53,456 to $70,013
Fort Wayne, Indiana area prices
were up 1.3% from a year ago

Customer Service Team Leader in Wilmington, NC
We are having job opening for Customer Service-Team Leader (Female).
December 19, 2019
Customer Service Team Leader in Philadelphia, PA
Team Leader will emphasize superior customer service, and promote a positive image of METROLift in conjunction with Management.
February 15, 2020
Customer Service Team Leader in Benton Harbor, MI
You will foster a team culture which has a quality CX ethos with membership retention as the goal, and which engages team members and inspires individuals to strive for continuous improvement.
February 01, 2020