Customer Service Team Leader jobs in Memphis, TN
Customer Service Team Leader leads a customer service team that responds to phone, e-mail, or chat non-technical service requests from customers. Responds to and resolves escalated issues and/or unique or complex requests from customers. Being a Customer Service Team Leader monitors the daily workloads of team members and makes adjustments to ensure adequate coverage and that correct procedures are followed. Identifies system and workflow improvements to enhance the team's efficiency. Additionally, Customer Service Team Leader trains and provides support to less experienced team members. May assist manager or supervisor with scheduling. May be authorized to approve special adjustments or exceptions for a customer. May require a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2024 Salary.com)
Recently Added Customer Service Team Leader jobs
- Customer Service Representative - Fud
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Memphis, TN
OTHER
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Fud, the World's First Social Hustling Community, is seeking a Freelance Side Jobs - Customer Service Representative to join our community. As an expert and mentor in our community, you will play a vital role in helping individuals find the know-how they need to take action and put more money in their pockets. Our company aims to provide a platform where people can connect, learn, and support each other in their hustling endeavors.
As a Freelance Side Jobs - Customer Service Representative, you will have a deep understanding of the freelance and side gig economy, and possess the knowledge to guide individuals on their career development journey. You will be responsible for helping our community members unearth their talents, explore various side job opportunities, and provide actionable advice on how to succeed in the gig economy.
At Fud, we believe in empowering individuals to take control of their financial futures by leveraging their skills and passions. We are seeking someone who is passionate about helping others and has a strong understanding of the ever-evolving job market landscape. If you are a self-driven individual who thrives in a dynamic and flexible environment, this could be the perfect opportunity for you.
You can experience our community for yourself by downloading our free to use app.
Responsibilities
- Guide individuals in identifying their skills, strengths, and interests to determine suitable side job opportunities
- Provide personalized coaching sessions to support community members in setting goals and developing actionable plans
- Advise on the various side job opportunities available in today's gig economy, including freelancing, online platforms, and local gigs
- Assist individuals in creating compelling resumes, cover letters, and portfolios that highlight their side job experiences
- Conduct research on market trends and advancements in the side gig economy to offer up-to-date advice and strategies
- Conduct mock interviews and assist with interview preparation to enhance community members' chances of securing side job opportunities
- Collaborate with the marketing team to develop educational materials and resources to support community members' career journeys
- 17 Days Ago
- Team Wear Graphics
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Memphis, TN
FULL_TIME
- Company DescriptionAt Team Wear Graphics, we run on three things: innovation, passion and caffeine. Our belief is that great people have great visions. We pride ourselves on combining creativity with ...
- 2 Months Ago
- Talent Acquisition Team at GAT
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Memphis, TN
PART_TIME
- Job Summary As a customer service agent you are the first impression of a passengers airport experience. Customer Service positions encompass checking in and ticketing passengers, escorting passengers...
- 20 Days Ago
- Domino's Pizza Team DAKS
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Arlington, TN
PART_TIME,FULL_TIME
- Company DescriptionFill your pockets with dough! Come join the no.1 pizza company in the worldJob DescriptionThe CSR is responsible for Develop good customer relationships and address customer service...
- 2 Months Ago
- MAPCO
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Covington, TN
FULL_TIME
- Job Description Customer Service Leader Opportunity Position Responsibilities : Meet company customer service standards. Follow company cash control policies and procedures. Adhere to all laws and reg...
- 6 Days Ago
- Strategic Data Systems
-
Millington, TN
FULL_TIME
- Team Lead - Customer Service CenterNaval Support Activity - Millington, TN 38053 100% On-Site SDS is currently hiring Team Leads to support a Navy command in Millington, TN. As an SDS Customer Service...
- 4 Days Ago
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0 Customer Service Team Leader jobs found in Memphis, TN area
- Memphis Communications Corporation
-
Memphis, TN
- Job Description Job Description Are you looking for an opportunity to serve and get more than just a paycheck in return?...
- 5/4/2024 12:00:00 AM
- Driven Brands
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Memphis, TN
- Company:Auto Glass Now Auto Glass Now offers fast, friendly, and convenient auto glass services. As the second largest a...
- 5/4/2024 12:00:00 AM
- Planet Fitness Inc.
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Memphis, TN
- Job Summary The Member Services Representative (Mon-Thurs 2pm-10pm and Fri 2pm-10pm) will be responsible for creating a ...
- 5/4/2024 12:00:00 AM
- Hilton
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Memphis, TN
- Hilton is seeking a Front Desk Supervisor! A Front Desk Supervisor will be responsible for the following: Oversees front...
- 5/3/2024 12:00:00 AM
- Allied Orion Group
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Memphis, TN
- Job Details Level Entry Job Location MH Strategies I - Memphis, TN Position Type Full Time Job Category Service/Maintena...
- 5/3/2024 12:00:00 AM
- Banfield Pet Hospital
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Memphis, TN
- Client Service Coordinator SUMMARY OF JOB PURPOSE AND FUNCTION The Client Service Coordinator ('CSC') drives the flow of...
- 5/2/2024 12:00:00 AM
- Reaves Law Firm
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Memphis, TN
- Job Description Job Description The Client Intake Specialist is the first point of contact for all clients and represent...
- 5/1/2024 12:00:00 AM
- Bain Barbecue
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Memphis, TN
- Job Description Job Description Bain BBQ is the heart of authentic Texas BBQ, and we're looking for an enthusiastic and ...
- 4/30/2024 12:00:00 AM
About Memphis, Tennessee
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