Customer Service Training Manager jobs in Atlantic City, NJ

Customer Service Training Manager designs and implements training programs specifically for customer service or contact center staff. Researches new training techniques and suggests enhancements to existing customer service training programs. Being a Customer Service Training Manager establishes processes and tools to monitor staff performance and use those metrics to provide meaningful feedback focused on service improvements. Provides additional professional development opportunities and resources to customer service staff. Additionally, Customer Service Training Manager may personally deliver the most technical training classes. Requires a bachelor's degree. Typically reports to a head of a unit/department. The Customer Service Training Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Customer Service Training Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2020 Salary.com)

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45 Customer Service Training Manager jobs found in Atlantic City, NJ area

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Real Estate Manager
  • VIRTUA
  • Elwood, NJ
  • ... customer service to ensure the highest level of tenant/user satisfaction. Continue to gather key ... Training / Certification / Licensures: Real estate license, CPM, CFM or RPA designation is ...
  • 16 hours ago

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Senior IS Applications Analyst - EPIC Radiant certified required
  • VIRTUA
  • Mizpah, NJ
  • Develops system training material and conducts training sessions. Maintains in depth knowledge of ... Customer Relationship Management - Provides outstanding service to all customers, fosters teamwork ...
  • 16 hours ago

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Delivery Driver
  • Aarons
  • Estell Manor, NJ
  • Team partnership with both the Sales Manager and Customer Service Representative(s) to drive ... training and advancement opportunities, and are rewarded with competitive compensation and a ...
  • yesterday

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Customer Service - Sales Rep #TimeToStartAdulting
  • Hark Vantage, Inc.
  • Middletown, NJ
  • If you have customer service experience it will transition very well to our industry ... paid training for candidates we wish to move forward with. This is a full time position with ...
  • yesterday

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Hair Stylist - Sunrise Plaza
  • Great Clips
  • Egg Harbor, NJ
  • Want to be a salon manager or trainer or a member of an artistic design team? Yep, at Great Clips ... Cut hair for an immediate customer base * Get ongoing training and career advancement * Work ...
  • 3 days ago

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Sales Representative
  • Family First Life/Priority Life Group
  • Atlantic City, NJ
  • Get ONE-ON-ONE Training with a $30,000 a month top producer and Vice President of the company! Get ... LEADS!! - Management & Administrative support that is second to none. - A place where ...
  • 6 days ago

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Outside Sales Rep - Pest Control
  • Ross Environmental Solutions
  • Hamilton Township, NJ
  • ... training period, this role is primarily a remote position. We are a family owned Pest Management ... Provide accurate quotes to customers for services Requirements: * Entry-level applicants - welcome ...
  • 6 days ago

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Sales Representative
  • Transform Home Services
  • Atlantic County, NJ
  • Are you passionate about success and customer service? Confident, driven and thrive in a ... Our job is to give you the tools and training to place you in the best position to succeed. Come ...
  • 6 days ago

Atlantic City is a resort city in Atlantic County, New Jersey, United States, known for its casinos, boardwalk, and beaches. In 2010, the city had a population of 39,558.[21][22] It was incorporated on May 1, 1854, from portions of Egg Harbor Township and Galloway Township.[23] It borders Absecon, Brigantine, Pleasantville, Ventnor City, Egg Harbor Township, and the Atlantic Ocean. Atlantic City inspired the U.S. version of the board game Monopoly, especially the street names. Since 1921, Atlantic City has been the home of the Miss America pageant. In 1976, New Jersey voters legalized casino g...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Training Manager jobs
$79,632 to $120,520
Atlantic City, New Jersey area prices
were up 1.5% from a year ago

Customer Service Training Manager in Akron, OH
Communicate customer issues with terminal managers & facilitate efforts to resolve root cause of problems.
November 15, 2019
Communicate & enforce company & Center policies & procedures.
December 18, 2019
Assist CSRÆs in setting objectives, goals, performance standards, & expectations through a participative management style.
January 12, 2020