Customer Service Training Manager jobs in Fort Worth, TX

Overview

Pay: $22.00

Impact lives with Management & Training Corporation! At the Bridgeport Correctional Center in Bridgeport, Texas, our foundation is based upon the philosophies of caring about others, giving back, and making a social impact. We provide a safe and secure working environment for our staff while helping an at-risk population receive the treatment necessary for success on their road back to a healthy, productive life.

Position name: Training Manager

Facility name: Bridgeport Correctional Center

Location: 4000 North 10th Street, Bridgeport, Texas, 76426

Work schedule: Full time, Monday – Friday, 9:30 am – 4:00 pm

Benefit package includes:

• Medical, vision, and prescription drug benefits
• Dental benefits
• Life insurance
• Accidental death and dismemberment insurance
• Short-term and long-term disability benefits
• 401(k) retirement plan
• Employee assistance program
• Paid time off (PTO)
• Paid holidays
• Bereavement leave
• Civic duty and military leave
• Travel insurance
• Education assistance

Essential Duties:

Qualifications:

• Graduation from an accredited senior high school or equivalent (GED).
• Two (2) years full-time, wage-earning instructing, staff development, training, teaching, correctional custody, or law enforcement experience to include one (1) year in the supervision of employees.
• Each year of experience may be substituted for thirty semester hours from an accredited college or university on a year-for-year basis.
• Successful completion of an Instructor Training Program within six months of assignment.
• Curriculum development or evaluation experience preferred.
• A valid driver’s license in the state of Texas with an acceptable driving record required, unless waived by management.
• Must successfully complete annual, TDCJ approved background checks and in-service training requirements.

Management & Training Corporation (MTC) is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, disabled status, veteran status, genetic information, national origin, or any other category protected by federal law. MTC participates in E-Verify. We strive to provide reasonable accommodation for qualified individuals with disabilities, including disabled veterans, in our job application and hiring process. If you are interested in employment opportunities with Management & Training Corporation and need assistance, please contact our staffing department through customersupport@mtctrains.com or 801-693-2888.