Customer Service Training Manager jobs in Fremont, CA

Customer Service Training Manager designs and implements training programs specifically for customer service or contact center staff. Researches new training techniques and suggests enhancements to existing customer service training programs. Being a Customer Service Training Manager establishes processes and tools to monitor staff performance and use those metrics to provide meaningful feedback focused on service improvements. Provides additional professional development opportunities and resources to customer service staff. Additionally, Customer Service Training Manager may personally deliver the most technical training classes. Requires a bachelor's degree. Typically reports to a head of a unit/department. The Customer Service Training Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Customer Service Training Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2020 Salary.com)

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540 Customer Service Training Manager jobs found in Fremont, CA area

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Full-Time and Part-Time Customer Service Positions Available
  • Blackstone Gaming
  • Fremont, CA
  • Multiple Merit-based increases within your first year with the help of on-the-job training ... Equal Opportunity Employer Company Description Blackstone Gaming is an innovative customer service ...
  • 5 hours ago

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$17-24/hour - Customer Service Immediate Hire with Benefits (San Jose)
  • Blackstone Gaming
  • Palo Alto, CA
  • Multiple Merit-based increases within your first year with the help of on-the-job training ... Company Description Blackstone Gaming is an innovative customer service company that works with ...
  • 5 hours ago

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Business Operations | Customer Service Representative
  • Marketing & Brand Management Consulting
  • Fremont, CA
  • Our thorough training program ensures each and every one of our employees is equipped with the ... Hiring Manager. "Pursuant to the San Francisco Fair Chance Ordinance, we will consider for ...
  • 15 hours ago

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Enhanced Customer Service Representative | Government Program
  • Legion, Inc.
  • Fremont, CA
  • COME HELP US KICK OFF OUR NEW PROGRAM!!! We are looking for Enhanced Customer Service ... Interest in moving into Management Role within 90 days (with appropriate mentoring/training) * A ...
  • 15 hours ago

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Attention Customer Service Representative!!!
  • Auto Glass Now
  • Oakland, CA
  • Attention Customer Service Representative!!! AutoGlassNow is currently seeking a Customer Service ... Training · Unlimited earning potential $$$ Benefits: · Health Insurance · Vision Insurance · ...
  • 2 days ago

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Customer Service Representative
  • Robert Half
  • Union City, CA
  • ... Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly - No stranger to ... and benefits, and training to enhance your skill sets. From philanthropy to environmental ...
  • 2 days ago

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Customer Service - Authorization Agent 7/6
  • Pride Staff
  • San Ramon, CA
  • ... Customer Service Representatives ... Candidates with experience in Retail, Reception, Sales, Administration, Account Management ...
  • 5 days ago

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Call Center Agent
  • Service Champions
  • Hayward, CA
  • Customer Service- Call Center Agent IMMEDIATE OPENINGS! In our Pleasanton Support Center Are you a ... We are hiring for attitude and training for skill. Job Duties and Responsibilities: This position ...
  • 6 days ago

Fremont (/ˈfriːmɒnt/ FREE-mont) is a city in Alameda County, California, United States. It was incorporated on January 23, 1956, from the annexing of Centerville, Niles, Irvington, Mission San José, and Warm Springs. The city is named after John C. Frémont, an American explorer and former US Senator from California, Governor from Arizona, Major General in the Union Army, and the first Republican presidential candidate, in 1856. Located in the southeast San Francisco Bay Area and straddling both the East Bay and South Bay regions, Fremont has a rapidly-growing population of around 230,000. It i...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Training Manager jobs
$92,688 to $140,279
Fremont, California area prices
were up 2.9% from a year ago

Customer Service Training Manager in Akron, OH
Communicate customer issues with terminal managers & facilitate efforts to resolve root cause of problems.
November 15, 2019
Communicate & enforce company & Center policies & procedures.
December 18, 2019
Assist CSRÆs in setting objectives, goals, performance standards, & expectations through a participative management style.
January 12, 2020