Customer Service Training Manager jobs in Fremont, CA

Customer Service Training Manager designs and implements training programs specifically for customer service or contact center staff. Researches new training techniques and suggests enhancements to existing customer service training programs. Being a Customer Service Training Manager establishes processes and tools to monitor staff performance and use those metrics to provide meaningful feedback focused on service improvements. Provides additional professional development opportunities and resources to customer service staff. Additionally, Customer Service Training Manager may personally deliver the most technical training classes. Requires a bachelor's degree. Typically reports to a head of a unit/department. The Customer Service Training Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Customer Service Training Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2020 Salary.com)

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484 Customer Service Training Manager jobs found in Fremont, CA area

A
Customer Service Representative - WORK FROM HOME
  • ASAP Solutions
  • Oakland, CA
  • No experience is necessary as we provide simple but effective virtual training. What are we looking ... We do have a fast-track to management program for those who desire a career in upper level ...
  • yesterday

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Retail Customer Service Associate
  • FedEx Office
  • San Mateo, CA
  • Assists in the training of store team members Service * Demonstrates consultative behaviors in a ... Management * Performs multiple tasks at the same time * Looks for opportunities to improve ...
  • 2 days ago

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Promotional Customer Service Representative
  • Golden State
  • Hayward, CA
  • Hires and provides training for new and/or less experienced customer service and sales staff ... This is an entry level position that we will train into a management position if successful
  • 2 days ago

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Customer Service Associate
  • Yang & Partners
  • San Jose, CA
  • ... all customer requests providing unparalleled customer service at all times. You will also be ... in Management or Hospitality highly desirable. - Training and development of employees. - High ...
  • 2 days ago

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*Customer Service Representative*
  • Emissary Marketing
  • San Jose, CA
  • Prior Customer Service & Sales experience is preferred but not required as we will provide full ... Our award-winning management training program regularly trains and produces exceedingly capable ...
  • 3 days ago

E
Customer Service Representative:New Expansion!**
  • Emissary Marketing
  • San Jose, CA
  • Our award-winning management training program regularly trains and produces exceedingly capable ... Our focus on customer service, first and foremost, has brought our clients a gratification level ...
  • 4 days ago

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Customer Service Representative - Premier Nissan of Fremont
  • Premier Nissan of Fremont
  • Fremont, CA
  • ... and customer service industries have proven to be very successful when switching careers to ... Ongoing training and development!  Room for advancement into management! APPLY TO THIS AD TO ...
  • 4 days ago

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Customer Service Associate - Customer Support
  • Yang & Partners
  • Fremont, CA
  • ... customer service. Most importantly, we are looking for a dynamic person who will add the strength ... We offer Leadership Training for our best associates to advance into management roles * Company ...
  • 6 days ago

Fremont (/ˈfriːmɒnt/ FREE-mont) is a city in Alameda County, California, United States. It was incorporated on January 23, 1956, from the annexing of Centerville, Niles, Irvington, Mission San José, and Warm Springs. The city is named after John C. Frémont, an American explorer and former US Senator from California, Governor from Arizona, Major General in the Union Army, and the first Republican presidential candidate, in 1856. Located in the southeast San Francisco Bay Area and straddling both the East Bay and South Bay regions, Fremont has a rapidly-growing population of around 230,000. It i...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Training Manager jobs
$92,855 to $140,530
Fremont, California area prices
were up 2.9% from a year ago

Customer Service Training Manager in Akron, OH
Communicate customer issues with terminal managers & facilitate efforts to resolve root cause of problems.
November 15, 2019
Communicate & enforce company & Center policies & procedures.
December 18, 2019
Assist CSRÆs in setting objectives, goals, performance standards, & expectations through a participative management style.
January 12, 2020