Customer Service Training Manager jobs in Henderson, NV

Customer Service Training Manager designs and delivers training programs for customer service representatives, team leaders, and supervisors. Prepares instructive updates and details on new products, features, and service offerings. Being a Customer Service Training Manager designs a training curriculum and role-playing exercises to develop selling, service delivery, issue resolution, and interpersonal communication skills. Creates and maintains documentation and resources used to instruct staff on service level standards, system tools, and policies and procedures. Additionally, Customer Service Training Manager assesses training effectiveness and defines future needs by reviewing and analyzing staff performance metrics. Typically requires a bachelor's degree. Typically reports to a head of a unit/department. The Customer Service Training Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Customer Service Training Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Manager in Training
  • Big Brand Tire & Service
  • Las Vegas, NV FULL_TIME
  • Hiring for multiple locations in the area.

    As a Manager in Training, you will get experience working in multiple departments within the business. This will help you gain a deep understanding of our processes, best practices, and winning strategy; giving you an opportunity to become a manager in our company.

    Responsibilities include:

    • Being a self-starter with strong work ethic and a high level of integrity.
    • Being detail oriented with the ability to manage multiple tasks.
    • Having excellent communicators with strong interpersonal skills.
    • Putting in the necessary amount of time in order to complete tasks and support performance execution.
    • Having knowledge of tires, tire related and mechanical services.

    Managers in Training must:

    • Possess a College degree and 1 year of management experience (shift manager for retail or service industry)
    • Or, 3 years of automotive experience with 1 year of management experience
    • Or, 3 years management experience (shift manager for retail or service industry)
    • Or, 2 years in a lead role or supervisory position
    • Be energetic, hard-working, and ethical
    • Understand and follow company strategies and policies
    • Possess a valid Driver's License and must be insurable under our automobile insurance.
    • Be physically able to lift 70 lbs. and endure continuous crouching, bending, and turning.

    Benefits:

    • Competitive hourly rates plus commission
    • Upon successful completion of the Manager in Training Program, salary can range from $55-$65k a year
    • Medical, dental, vision, life insurance, and accident Insurance available
    • Paid vacations and holidays
    • 401k plan with company match
    • Excellent career progression opportunities

    Big Brand Tire & Service is a one-stop tire and automotive repair service center that has been in business for over 50 years. With stores across CA, AZ, CO, NV and growing fast, we strive to maintain that family feel, because that’s how it all started. We keep our customers moving, and we keep our employees moving too! We are all about investing in our hardworking, dedicated team members and pride ourselves on promoting from within. We can help you develop your skills, and in turn, you can help us grow!

  • 3 Days Ago

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Customer Service Representative - Part Time
  • Williams-Sonoma Inc. Customer Care Centers
  • Las Vegas, NV PART_TIME
  • Williams-Sonoma Inc. Customer Service Representatives – Work from Home! Now hiring part-time staff until July 2024 Applicants must reside from: Alabama, Arizona, Arkansas, Colorado, Connecticut, Flori...
  • 1 Month Ago

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Customer Service Representative - Full Time
  • Williams-Sonoma Inc. Customer Care Centers
  • Las Vegas, NV FULL_TIME
  • Williams-Sonoma Inc. Customer Service Representatives – Work from Home! Now hiring Full-Time staff until July 2024 Applicants must reside from: Alabama, Arizona, Arkansas, Colorado, Connecticut, Flori...
  • 1 Month Ago

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Customer service
  • Superior Service Transport
  • Saint George, UT FULL_TIME
  • Our company is seeking a dedicated and detail-oriented individual for a Customer Service/Data Entry role. This position involves dispatching, dock work, and communication with delivery drivers. The su...
  • 19 Days Ago

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Customer service
  • Superior Service Transport
  • Washington, UT FULL_TIME
  • Our company is seeking a dedicated and detail-oriented individual for a Customer Service/Data Entry role. This position involves dispatching, dock work, and communication with delivery drivers. The su...
  • 17 Days Ago

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Service Manager
  • Hobart Service
  • Las Vegas, NV FULL_TIME
  • Company Description Hobart Service, an Illinois Tool Works Company, has been in business for over 125 years and is the trusted source for Commercial Food Equipment Service Solutions. We have over 1,70...
  • 10 Days Ago

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0 Customer Service Training Manager jobs found in Henderson, NV area

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Butler Apprentice
  • Fountainbleau
  • Henderson, NV
  • POSITION OVERVIEW The Apprentice Butler works under the guidance of experienced butlers and the Chief Butler, learning t...
  • 4/29/2024 12:00:00 AM

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Assistant Academy Director
  • Source Academy LLC
  • Las Vegas, NV
  • Job Description Job Description GENERAL DESCRIPTION OF POSITION Responsible for providing instructional leadership, mana...
  • 4/28/2024 12:00:00 AM

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Service Superintendent
  • Farrell Roofing
  • Las Vegas, NV
  • Company Overview: Farrell Roofing has been a family owned and operated business since 1946. We pride ourselves on our in...
  • 4/28/2024 12:00:00 AM

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Facility Services Training Manager
  • LAS VEGAS CONVENTION & VISITORS AUTHORITY
  • Las Vegas, NV
  • The Role: The Facility Services Training Manager will design, plan and deliver engaging, subject matter training program...
  • 4/27/2024 12:00:00 AM

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Store Director in Training
  • Cardenas Markets LLC
  • Las Vegas, NV
  • At Cardenas, how we work is defined by shared values that include absolute integrity, respect, and collaboration. Howeve...
  • 4/27/2024 12:00:00 AM

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Facility Services Training Manager
  • Las Vegas Convention & Visitors Authority
  • Las Vegas, NV
  • The Role: The Facility Services Training Manager will design, plan and deliver engaging, subject matter training program...
  • 4/26/2024 12:00:00 AM

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Service Superintendent- Commercial/Industrial Roofing
  • Farrell Roofing
  • Las Vegas, NV
  • Company Overview: Farrell Roofing has been a family owned and operated business since 1946. We pride ourselves on our in...
  • 4/26/2024 12:00:00 AM

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Preschool and Toddler Teachers (Downtown and East Side)
  • Source Academy LLC
  • Las Vegas, NV
  • Job Description Job Description A qualified Preschool Teacher will prepare small children for kindergarten by easing the...
  • 4/26/2024 12:00:00 AM

Henderson is 16 miles (26 km) southeast of downtown Las Vegas at 36°2′23″N 114°58′52″W / 36.03972°N 114.98111°W / 36.03972; -114.98111 (36.03972, -114.98111). According to the United States Census Bureau, the city has a total area of 107.7 square miles (279.0 km2), all land. The city is in the Mojave Desert with wildlife and vegetation typical of the Mojave. The mountains that surround Henderson mostly have gentle slopes. The McCullough Range is closest to the city; most of this range is covered by black rocks from a volcanic explosion millions of years ago. These mountains reach an average...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Training Manager jobs
$86,599 to $131,128
Henderson, Nevada area prices
were up 2.5% from a year ago

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