Customer Service Training Manager jobs in Idaho Falls, ID

Customer Service Training Manager designs and delivers training programs for customer service representatives, team leaders, and supervisors. Prepares instructive updates and details on new products, features, and service offerings. Being a Customer Service Training Manager designs a training curriculum and role-playing exercises to develop selling, service delivery, issue resolution, and interpersonal communication skills. Creates and maintains documentation and resources used to instruct staff on service level standards, system tools, and policies and procedures. Additionally, Customer Service Training Manager assesses training effectiveness and defines future needs by reviewing and analyzing staff performance metrics. Typically requires a bachelor's degree. Typically reports to a head of a unit/department. The Customer Service Training Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Customer Service Training Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Customer Service Representative / Account Manager
  • Tegeler and Associates
  • Big Piney, WY OTHER,FULL_TIME
  • Excellent Career Opportunity!

    Tegeler and Associates, a family-owned, statewide independent insurance agency, is seeking a customer service professional for our Big Piney office to service property and casualty insurance policies.

    Requirements:

    • Must already reside in or be a commutable distance to Big Piney/Sublette County, WY
    • Must have a Great Attitude and Excellent Communication & Customer Service Skills
    • Honesty, Dependability, Confidentiality and Attention to Detail are musts
    • Minimum education of HS diploma, prefer Associates Degree or higher
    • Computer and Technology Savvy
    • Must obtain property and casualty insurance license within 4 months of employment

    Duties:

    • Contact customers to sell or service property and casualty insurance policies
    • Maintain and track existing and new accounts in company database
    • Analyze customer needs, explain policy coverages, procure quotes
    • Work independently, while part of a team, and adhere to all company policies and professional standards

    Benefits:

    • Full Time opportunity with Excellent Employee Benefits including company paid health insurance, dental & vision options, paid time off, paid holidays, company matching retirement plan, company paid life insurance and competitive salary with possibility of annual profitability bonus
    • Company training and paid licensing in a career industry
    • Employment with a professional and reputable company in a stable industry

    Job Types: Full-time, Permanent

    Pay: $42,000.00 - $46,000.00 per year

    Benefits:

    • 401(k)
    • 401(k) matching
    • Dental insurance
    • Health insurance
    • Paid time off
    • Vision insurance

    Supplemental pay types:

    • Bonus opportunities

    Weekly day range:

    • Monday to Friday

    Work setting:

    • In-person
    • Office

    Education:

    • High school or equivalent (Required)

    Experience:

    • Customer Service: 1 year (Required)

    Work Location: In person

  • 1 Day Ago

A
CSR - Customer Support Representative, AG
  • Agri-Service
  • Sugar, ID FULL_TIME
  • SAFETY: Report all incidents immediately. Prepare and participate in incident investigations as needed. Attend all safety trainings both in person and virtual. Ensure work site inspections and vehicle...
  • 18 Days Ago

A
Store Manager
  • Agri-Service
  • Blackfoot, ID FULL_TIME
  • SAFETY: Reports all incidents immediately. Prepare and participate in incident investigations as needed. Ensure work site inspections and vehicle inspections are completely as required. Hold direct re...
  • 1 Month Ago

P
Manager in Training
  • Pony Express Car Wash
  • Idaho Falls, ID FULL_TIME
  • At the Pony Express Car Wash, we relate our success directly to the strength of our management team. To continue operating at our high standards, we’re seeking a Manager in Training who’s a born leade...
  • 1 Month Ago

E
Mitigation Manager in Training
  • Everlast Brands
  • Idaho Falls, ID FULL_TIME
  • About Us Why work at Flood and Fire Solutions? We hire, train, and pay the best! Flood and Fire Solutions is growing fast and will open new locations soon! There are lots of opportunities to grow your...
  • 11 Days Ago

S
Customer Service Representative
  • Salt Lake Express
  • Rexburg, ID PART_TIME,FULL_TIME
  • Great job for both Rexburg locals and students! Willing to work around school schedules!Customer Service Representative Position Summary:In this position, you will be expected to provide excellent cus...
  • 17 Days Ago

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0 Customer Service Training Manager jobs found in Idaho Falls, ID area

Idaho Falls is the county seat of Bonneville County, Idaho, United States, and the state's largest city outside the Boise metropolitan area. As of the 2010 census, the population of Idaho Falls was 56,813 (2016 estimate: 60,211), with a metro population of 133,265. Idaho Falls serves as the commercial, cultural, and healthcare hub for eastern Idaho, as well as parts of western Wyoming and southern Montana. It is served by the Idaho Falls Regional Airport and is home to the College of Eastern Idaho, Museum of Idaho, and the Idaho Falls Chukars minor league baseball team. It is the principal c...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Training Manager jobs
$78,249 to $118,485
Idaho Falls, Idaho area prices
were up 2.5% from a year ago

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