Customer Success Associate jobs in Bennington, VT

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Customer Success / Client Services
  • Web Scribble
  • Troy, NY FULL_TIME
  • Company DescriptionWeb Scribble is the market leader in job board software for associations. The company is in a high-growth phase with expansion plans that make this opportunity very attractive to high performing professionals who want to contribute to our growth.Job DescriptionThe Customer Success team is  responsible for creating deep and meaning relationships with their customers, identifying their business needs and coming up with solutions that meet their challenges. This is a critical role at Web Scribble, since it influences the overall customer experience and is responsible for retaining and expanding existing clients.Key Responsibilities:Deliver value to our customers by building trust and maintaining strong relationships, learning about their business priorities, and guiding them on how to best leverage the Web Scribble platformDiscover and evangelize new use cases for the customer, helping them to deepen and expand their usage of the productIdentify customer challenges and proactively suggest better solutions and strategies.Onboard and assist new customers with multiple stakeholdersSimultaneously manage multiple customers who are at different points on the account lifecycleIdentify opportunities to develop new training materials designed to ensure successful customer onboarding, support business-wide adoption, and deepe proficiencyEngage in internal product discussions, translating customer usage and feedback into actionable insights and feature ideasYou Will Be Measured On:Onboarding timeNet revenue retentionCustomer satisfaction scoresAccount expansionBenefits:Opportunity to be a part of a fast growing technology company with award winning solutionsClearly laid out and communicated progression and promotion planCompetitive salary medical/dental/vision benefits401(k)Tons of drinks and snacks in the officeOur fancy espresso machine that makes everything from lattes to cappuccinos to irish coffees at the click of a buttonQualificationsBachelor's degree required2 years experience in customer service, client services, consultative sales, account management, or related fieldExcellent interpersonal skills coupled with effective communication skillsSelf-confident, self-directed, forward thinking, detailed-orientedExperience with salesforce.com CRM system a plusAdditional InformationAll your information will be kept confidential according to EEO guidelines.
  • 1 Month Ago

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PT Customer Service Associate
  • Hannaford
  • Troy, NY FULL_TIME
  • Address: USA-NY-Troy-Nine 126Th Street Store Code: Store 08336 Customer Service (7246144) Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still...
  • 7 Days Ago

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Customer Support Associate
  • Cloud and Things Inc
  • Troy, NY FULL_TIME,CONTRACTOR
  • Overview:As a Customer Support Associate, reporting to the Help Desk Lead and Project Manager, your primary responsibility is to provide Help Desk user support coordination, and triage for users of th...
  • 1 Month Ago

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Sales Associate / Auto Parts / customer service
  • Advance Auto Parts
  • Troy, NY PART_TIME
  • Advanced level DIY sales position with expert knowledge of DIY business. The role has expert knowledge of store operations, advanced automotive system knowledge and parts knowledge. This role is respo...
  • 1 Month Ago

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Assistant Registrar, Academic Success - Russell Sage College
  • Russell Sage College
  • Troy, NY FULL_TIME
  • Location: Troy, NY Category: Staff Positions Posted On: Fri Oct 20 2023 Job Description: PRIMARY RESPONSIBILIES: The Assistant Registrar is responsible for degree clearance of all students at Russell ...
  • 5 Days Ago

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HEOP Success Counselor - Russell Sage College
  • Russell Sage College
  • Troy, NY FULL_TIME
  • Location: Troy, NY Category: Staff Positions Posted On: Wed Jun 14 2023 Job Description: Position: This full- time, non-exempt, 12- month position reports to the Associate Director of HEOP. This posit...
  • 8 Days Ago

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0 Customer Success Associate jobs found in Bennington, VT area

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Customer Service Representative I (Hybrid)
  • Utica National Insurance Group
  • Hartford, NY
  • The Company At Utica National Insurance Group, 1,400 employees countrywide take our corporate promise to heart every day...
  • 4/26/2024 12:00:00 AM

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Field Service Supervisor
  • Kma Human Resources Consulting
  • Readsboro, VT
  • GWI Field Services Supervisor Readsboro, VT Region We are working with our client GWI in seeking a Field Services Superv...
  • 4/25/2024 12:00:00 AM

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Customer Service Representative
  • Portland Glass
  • Brattleboro, VT
  • ** Portland Glass** ** Customer Service Representative** Brattleboro, VT 05301 **Portland Glass. is hiring a Customer Se...
  • 4/24/2024 12:00:00 AM

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Retailer Support Team Leader
  • Silver Forest, Inc
  • Brattleboro, VT
  • Silver Forest is growing and we are looking for a dynamic Retailer Support Team Leader to join a collaborative team. The...
  • 4/23/2024 12:00:00 AM

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Motor Vehicle Direct Client Service Specialist I
  • State of Vermont
  • Bennington, VT
  • Overview The Motor Vehicle Direct Client Service Specialist I is a fast-paced position that requires dealing with large ...
  • 4/22/2024 12:00:00 AM

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Field Services Supervisor
  • Kma Human Resources Consulting Llc
  • Readsboro, VT
  • GWIField Services SupervisorReadsboro, VT RegionGWI is seeking a Field Services Supervisor to oversee, mentor and train ...
  • 4/22/2024 12:00:00 AM

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Valet Parking Attendant - Manchester, VT
  • Parking Management Company
  • Manchester, VT
  • Job Details Job Location Manchester VT - Manchester, VT Position Type Full Time / Part Time Education Level None Travel ...
  • 4/22/2024 12:00:00 AM

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Lead Service Associate
  • Rite Aid
  • Troy, NY
  • Lead Service AssociateContribute to our mission to improve Health and Wellness in your community.Become a Rite Aid Lead ...
  • 4/22/2024 12:00:00 AM

Bennington is located in southwestern Bennington County at 42°53′28″N 73°12′29″W / 42.89111°N 73.20806°W / 42.89111; -73.20806. To the west is New York State, Pownal, Vermont is to the south, Shaftsbury, Vermont is to the north and Woodford, Vermont is to the east. Due to its location in the southernmost portion of Vermont, it is geographically closer to the capital cities of Albany, Hartford, and Concord than it is to its own state capital, Montpelier. According to the United States Census Bureau, the town has a total area of 42.5 square miles (110.1 km2), of which 42.2 square miles (109.4...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Success Associate jobs
$56,892 to $72,766
Bennington, Vermont area prices
were up 1.5% from a year ago

Customer Success Associate
Support Customer Success leadership on client calls, account reviews, and follow-ups, making sure relevant feedback is communicated to our internal teams.
August 07, 2022
Act as coordinator and customer advocate for difficult customer issues, including the development and execution of root cause analysis and related plans for corrective action.
January 24, 2023
Provide feedback to the Customer Success and Product teams through identifying and reporting trends in common customer issues and key difficulties that users are experiencing.
March 03, 2023
Drive customer success as a point of contact for customers, advocating for their interests and giving voice to their feedback.
March 16, 2023
Attend on-site client service meetings, employee orientation meetings and health fairs.
May 18, 2023