Desktop Support Manager jobs in Amherst, NH

Recently Added Desktop Support Manager jobs

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Desktop Support Specialist
  • Triangle Credit Union
  • Nashua, NH FULL_TIME
  • Essential Functions & Responsibilities:





    - Provide level 1 and II response for users requiring assistance with Information Technology (IT) issues. Perform basic support for core systems and ancillary programs. Travel to branches to fulfill IT tickets and tasks. Participate on-call coverage support.
    - Maintain and administer software and hardware inventory program, support IT team on IT related projects. Update process documentation and update IT documentation as needed.
    - Support and maintain user's accounts including password resets, user rights, permissions, and systems group. Provide support on business applications and deploy PC systems and their peripherals across the business units. Act as a central point of contact in IT for employees who encounter computer or network related issues. 
    - Assist SVP of IT with the administrative portion of the Vendor Management program and Enterprise Risk Management (REM)program.
    - Performs other related duties, as assigned.
















    Knowledge and Skills:






    Experience:One year to three years of similar or related experience. 












    Education:(1) A two-year college degree, or (2) completion of a specialized certification or licensing, or (3) completion of specialized training courses conducted by industry professionals, or (4) job-specific skills acquired through an apprenticeship program. 

















    Interpersonal Skills:Work involves much personal contact with others inside and/or outside the organization for the purpose of first-level conflict resolution, building relationships, and soliciting cooperation. Discussions involve a higher degree of confidentiality and discretion, requiring diplomacy and tact in communication. 























    Other Skills:Diagnostic and maintenance abilities with PC hardware, software, and Local Area Network. Able to write reports and document procedures.













    Physical Requirements:

















    Work Environment:Onsite and remote hybrid wfh

























    **Triangle Credit Union is proud to be an equal opportunity employer. We encourage diversity and are committed to creating an inclusive environment for all employees.**
  • 9 Days Ago
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Desktop Support Analyst
  • Robert Half
  • Merrimack, NH PER_DIEM
  • You'll be a good fit for this position if you excel at explaining intricate technical information to the non-technical user. A driven individual who is most productive in an active and positive enviro...
  • 2 Months Ago
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Desktop Support Specialist/FT/Nashua
  • Triangle Credit Union
  • Nashua, NH FULL_TIME
  • Essential Functions & Responsibilities:- Provide level 1 and II response for users requiring assistance with Information Technology (IT) issues. Perform basic support for core systems and ancillary pr...
  • 6 Days Ago
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Manager, Warehouse Support Operations
  • Infor
  • Nashua, NH FULL_TIME
  • General information Country United States City Nashua Department Global Support Job ID 38581 Description & Requirements Manage and ensure goods are shipped and delivered in a timely manner. This posit...
  • 22 Days Ago
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Travel Nurse RN - Med Surg / Telemetry - $2,876 per week
  • Healthcare Support
  • Nashua, NH FULL_TIME
  • Healthcare Support is seeking a travel nurse RN Med Surg / Telemetry for a travel nursing job in Nashua, New Hampshire.Job Description & RequirementsSpecialty: Med Surg / TelemetryDiscipline: RNStart ...
  • 10 Days Ago
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Manager, Warehouse Support Operations (Hospitality Systems)
  • Infor
  • Nashua, NH FULL_TIME
  • General information Country United States City Nashua Department Global Support Job ID 38581 Description & Requirements Manage and ensure goods are shipped and delivered in a timely manner. This posit...
  • Just Posted
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0 Desktop Support Manager jobs found in Amherst, NH area

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Desktop Support in Woburn, Massachusetts
  • Virtual Service Operations
  • Andover, MA
  • Are you looking to take the next step in your IT Career? Let's chat and see if we are a good match! Opportunity: Virtual...
  • 5/4/2024 12:00:00 AM
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Principal Linux System Administrator (Onsite - Secret Clearance Required)
  • Raytheon Technologies
  • Tewksbury, MA
  • Date Posted: 2024-04-29 Country: United States of America Location: MA133: Tewksbury, Ma Bldg 3 Concord 50 Apple Hill Dr...
  • 5/4/2024 12:00:00 AM
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Technical Support Engineer
  • Thrive Networks Inc
  • Woburn, MA
  • Will work from Woburn office 3x per week!About Us Thrive is an innovative technology solutions provider focused on Cyber...
  • 5/4/2024 12:00:00 AM
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Network/System Administrator II
  • gTANGIBLE Corporation
  • Hanscom Afb, MA
  • gTANGIBLE Corporation (gTC), www.gtangible.com, is a S corporation and a registered Government contractor that provides ...
  • 5/4/2024 12:00:00 AM
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Desktop Support Analyst
  • HTS Engineering
  • Manchester, NH
  • Job Description Job Description HTS Engineering Ltd. is the largest independent commercial HVAC manufacturers’ rep in No...
  • 5/3/2024 12:00:00 AM
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IT Support Specialist
  • Computersupport
  • Chelmsford, MA
  • **IT Support Specialist** Join a team that is making an impact on their clients with strategic IT direction, while at th...
  • 5/2/2024 12:00:00 AM
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Technical Support Representative - OneSpace
  • Rightworks
  • Hudson, NH
  • Rightworks offers the only intelligent cloud purpose-built for accounting firms and professionals. Backed by award-winni...
  • 4/30/2024 12:00:00 AM
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IT Specialist
  • Nasoya Foods USA, LLC.
  • Ayer, MA
  • Job Description Job Description Nasoya has introduced millions of Americans to our versatile plant protein and grown to ...
  • 4/30/2024 12:00:00 AM
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About Amherst, New Hampshire

Amherst is a town in Hillsborough County, New Hampshire, United States. The population was 11,201 at the 2010 census. Amherst is home to Ponemah Bog Wildlife Sanctuary, Hodgman State Forest, the Joe English Reservation and Baboosic Lake. The town center village, where 613 people resided at the 2010 census, is defined as the Amherst census-designated place. The village is also listed on the National Register of Historic Places as Amherst Village Historic District. According to the United States Census Bureau, the town has a total area of 34.7 square miles (89.9 km2), of which 34.2 square miles ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Desktop Support Manager jobs
$89,013 to $114,872
Amherst, New Hampshire area prices
were up 1.4% from a year ago
View detail

What does a Desktop Support Manager do?

Desktop Support Manager
Demonstrated experience in effectively communicating with a broad base of technical and non-technical constituents including project teams and multiple management layers.
March 31, 2021
Manages team members in troubleshooting hardware and software problems, identifying root cause, and recommending appropriate solutions as necessary to resolve incidents and fulfill requests within agreed upon service level agreements (SLAs).
May 24, 2021
Provide oversight, coordination and communication for operational issues, being able to quickly and effectively follow production issue Incident Management and escalation to the IT User Support Manager.
October 06, 2021
Audit, maintain and ensure employee time-keeping and absentee records are accurate.
November 19, 2021
Communicate company and departmental issues and goals and facilitate employee growth and development through weekly team meetings, regular individual employee meetings, coaching, training, and company-offered learning opportunities.
November 20, 2021
Monitor, coordinate, assist and perform tasks as required to assure the necessary level of quality, cost, security, and performance of the work.
January 14, 2022