Monitor, coordinate, assist and perform tasks as required to assure the necessary level of quality, cost, security, and performance of the work.
January 14, 2022
Communicate company and departmental issues and goals and facilitate employee growth and development through weekly team meetings, regular individual employee meetings, coaching, training, and company-offered learning opportunities.
November 20, 2021
Audit, maintain and ensure employee time-keeping and absentee records are accurate.
November 19, 2021
Provide oversight, coordination and communication for operational issues, being able to quickly and effectively follow production issue Incident Management and escalation to the IT User Support Manager.
October 06, 2021
Manages team members in troubleshooting hardware and software problems, identifying root cause, and recommending appropriate solutions as necessary to resolve incidents and fulfill requests within agreed upon service level agreements (SLAs).
May 24, 2021
Demonstrated experience in effectively communicating with a broad base of technical and non-technical constituents including project teams and multiple management layers.
March 31, 2021