Disability Services Manager jobs in Hawaii

Position is full-time and is located in Honolulu, Oahu. Hiring rates will be based on availability of funds, the applicant's qualifications, and other relevant factors.

Department of Labor and Industrial Relations, Human Resources Office

830 Punchbowl St., Room 415

Honolulu, HI 96813

Serves as program officer in disability compensation; and performs other duties as required.

This class reflects responsibility for assisting in the administration of the State's program of disability compensation consisting of workers’ compensation, temporary disability insurance, and prepaid health care insurance. A position in this class is concerned with the day-to-day administration of one of the program areas including evaluating operations, recommending statutory and other program changes, recommending personnel and financial needs, coordinating with other program officers, and maintaining effective relationships with public and private sector groups and individuals.

Functional line activities are supervised by branch chiefs who report to the overall program administrator, and such activities may service more than one of the program areas. A position in this class also reports to the overall program administrator and carries out the planning, evaluation, coordination and development of program concepts and operations, as well as the conduct and direction of operational activities as delegated by the program administrator.

General direction is received by a position in this class, and work is performed with considerable independence within the framework of specific and general statutes, rules and regulations. A position in this class supervises one or more technical staff assistants.

Examples of Duties: Formulates and implements program goals and objectives, policies and procedures, standards, methods and evaluation guidelines; examines pertinent laws, rules and regulations, recommends changes, and drafts amendments; directs the development of policies, procedures and standards, and the provision of technical advice and assistance to operating staff; evaluates and determines personnel and financial needs for program effectiveness, and provides pertinent data and recommendations for program plans and operating budget; directs the monitoring of program operations and directs changes to improve efficiency and effectiveness; develops and directs staff training to improve operations; maintains proper controls and standards to ensure solvency of the special program fund, and recommends investment to maximize returns; approves payments for the special fund; coordinates with other program officers to resolve operational difficulties and conflicts; maintains liaison and coordinates with public and private employer groups, insurance carriers and other interested groups to develop understanding, support and coordinated actions; attends legislative and other hearings, provides testimony, and represents the department as required; studies and evaluates state and national economic trends which may affect the program; directs the maintenance of pertinent records, and prepares appropriate reports, correspondence and other materials.

Knowledge and Abilities Required:

Knowledge of: Basic concept and principles of insured benefit programs relative to disability compensation; principles and practices of public administration; principles and concepts of management; pertinent laws, rules and regulations; public relations; report writing.

Ability to: Assist in the administration of a statewide disability compensation program; direct and conduct staff studies relative to program development and evaluation; speak and deal effectively with individuals and groups; write clearly and concisely; supervise the work of others.

LEGAL AUTHORIZATION TO WORK REQUIREMENT: The State of Hawaii requires all persons seeking employment with the government of the State shall be citizens, nationals, or permanent resident aliens of the United States, or eligible under federal law for unrestricted employment in the United States.

BASIC EDUCATION REQUIREMENT: Graduation from an accredited college or university.

Excess work experience as described below in the specialized experience or other sections or any other progressively responsible administrative, professional or other analytical work experience which would provide knowledge, skills and abilities comparable to those acquired in four (4) years of successful study while fulfilling a prescribed college curriculum may be substituted for education on a year-for-year basis.

The education or experience background must also demonstrate the ability to write clearly and comprehensively such items as reports and analyses; read and interpret complex written material; speak persuasively and effectively; and solve administrative problems logically and systematically.

Two-half (2 ½) years general experience required.

General experience is demonstrated by progressively responsible administrative, professional or technical work experience which involved analyzing, interpreting and evaluating technical material; solving technical, managerial or administrative problems by applying problem solving methods and techniques, such as defining and analyzing problems to identify issues involved, developing, weighing and proposing alternative courses of action, and recommending appropriate courses of action; and writing narrative reports in a clear and concise manner. Such experience must also demonstrate the ability to learn and apply technical principles, theories and techniques in the application and interpretation of laws, rules, regulations, policies and procedures; establish and maintain good working relationships with a wide range of individuals; speak well before others; follow oral and written instructions and determine and adhere to priorities.

SPECIALIZED EXPERIENCE REQUIREMENT:

Two (2) years specialized experience is required.

Specialized experience is demonstrated by progressively professional work experience which demonstrated knowledge and application of laws, rules and regulations relative to disability compensation. Such experience must have provided the applicant with a knowledge of principles and concepts of wage loss replacement and indemnification; familiarity with medical terminology; and basic management principles.

For the Disability Compensation Program Specialist II, at least one (1) year must have been in the specific program area to which the position is assigned. Such experience must have provided the applicant with a good working knowledge of subject matter principles, concepts and practices.

Supervisory Experience: For the Disability Compensation Program Specialist II level, applicants must demonstrate supervisory aptitude, if all of the experience requirement has been met through staff experience. Supervisory aptitude is the demonstration of aptitude or potential for the performance of supervisory duties through successful completion of regular or special assignments which involve some supervisory responsibilities or aspects; by serving as a group or team leader, or in similar work in which opportunities for demonstrating supervisory capabilities exist; by completion of training courses in supervision accompanied by application of supervisory skills in work assignments; or by favorable appraisals by a supervisor indicating the possession of supervisory potential.

Administrative Aptitude: For the Disability Compensation Program Specialist II level, administrative aptitude rather than administrative experience may be accepted. Administrative aptitude is the demonstration of aptitude or potential for the performance of administrative duties through successful completion of regular or special assignments which involved some administrative activities (e.g., in planning, organizing, promoting and directing a program providing staff advice and assistance); interest in management demonstrated by the performance of work assignments in a manner which clearly indicates an awareness of management problems and the ability to solve them; completion of educational or training courses in the areas of management accompanied by the application of principles which were learned to work assignments; management’s observation and evaluation of the applicant’s leadership and managerial capabilities; or success in trial assignments to managerial and/or administrative tasks.

Non-qualifying Experience: Clerical work experience or supervision of clerical operations per se, although they may have been in the area of disability compensation, is not qualifying.

Substitutions Allowed: Excess Specialized Experience may be substituted for the General Experience required on a month-for-month basis.

PUBLIC SERVICE LOAN FORGIVENESS (PSLF) PROGRAM
The PSLF Program is a federal program that is intended to encourage individuals to work in public service by forgiving the balance of their federal student loans. To qualify, the individual must have made 120 qualifying payments while employed by a qualifying employer. For more information, please click: https://studentaid.ed.gov/sa/repay-loans/forgiveness-cancellation/public-service

MAIL completed APPLICATION and SUPPLEMENTAL QUESTIONS to: (Download PDF reader)

Department of Labor and Industrial Relations, Human Resources Office

830 Punchbowl St., Room 415

Honolulu, HI 96813

Application must be signed. (Applications received without signature may not be considered)

Any date-stamped submissions stamped after this job posting closed or no date-stamped submissions delivered after the closing will not be considered.

Note: The Department of Labor and Industrial Relations is handling all aspects of this recruitment. If you have any questions regarding this announcement, please contact at: DLIR.HRO.Admin@hawaii.gov.