eCommerce Sales Manager manages and directs an e-commerce sales force to achieve sales and profit goals. Designs and recommends online sales programs and sets short and long-term online sales strategies. Being an eCommerce Sales Manager requires a bachelor's degree in area of specialty. Typically reports to a head of a unit/department. The eCommerce Sales Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be an eCommerce Sales Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2024 Salary.com)
The E-commerce Account Manager is responsible for creating and executing strategies to maximize sales and profitability for an online store. They will track KPIs and maximize revenue through product assortment, placement, and presentation. This role requires an experienced eCommerce manager with a demonstrated ability to effectively drive revenue and oversee and implement the company’s eCommerce goals and objectives for digital retail channels.
We are looking for an experienced eCommerce account manager with a demonstrated ability to effectively drive revenue and oversee and implement the company’s eCommerce goals and objectives.
Job Functions
· Achieve company revenue goals for assigned accounts, demonstrate ownership for results.
· Plan assortments to drive incremental volume.
· Work with Merchandisers to create compelling new listings.
· Identify growth opportunities/white space in each account.
· Analyze account revenue on a daily, weekly, monthly, and quarterly basis.
· Report on hits, misses and further opportunities.
· Work with internal teams to ensure availability of product and smooth fulfillment
· Work with Advertising team and Account Management to create regular promotions and sponsored listings
· Ensure positive customer experience and resolve issues as they arise with Customer Service representative
· Develop and implement merchandising strategies that support the company's goals and objectives
· Audit account listings daily with an emphasis on quality and accuracy, brand compliance, and inventory
· Monitor and report on the performance of product categories and individual listings
· Maintain an understanding of current trends, and consumer behavior, and provide recommendations for improving the e-commerce customer experience
Requirements:
· Bachelor's degree in Fashion Merchandising, Marketing, Advertising, Business, or a related field.
· 3-5 years of experience in ecommerce account management, preferred
· Experience in and track record of managing successful relationships with external partners
· Strong analytical skills, with the ability to interpret data to inform profitable decisions.
Excellent communication and collaboration skills.
Job Type: Full-time
Pay: $65,000.00 - $80,000.00 per year
Benefits:
Experience level:
Schedule:
Work Location: In person
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