Employee Relations Manager jobs in Norwalk, CT

About Us

https://youtu.be/fAYQwMx9INI

Keter Environmental Services is a full-service waste and recycling management company operating on a national platform. As a national environmental services provider, we manage 1400 client programs and work with over 2500 providers nationally. Our team is made up of real estate, financial, and environmental professionals that understand the complexities of commercial and municipal properties and the unique challenges they present. We specialize in developing value-based solutions to implement and maintain the most efficient, sustainable, and economical solution for each individual property's waste stream.

Visit www.keteres.com for more information.

Exciting News : Keter Environmental Services and Waste Harmonics have united to create a powerful force in environmental solutions. Join our dynamic team to be a part of this new era in sustainability.

Comprehensive Benefits Package

For more information about Keter's perks go to http://online.flippingbook.com/view/391805623/

• Fully Remote Position/Work from home office (Remote positions) (exp. Field Team, Sales Team, etc)
  • OR
• Hybrid work schedule, up to 3 days work from home
• Competitive Compensation
• Annual Bonus Plan at Every Level
• Continuous Learning and Development Opportunities
• 401(k) Retirement Savings with Company Match; Immediate Vesting
• Medical & Dental Insurance
• Vision Insurance (Company Paid)
• Life Insurance (Company Paid)
• Short-term & Long-term Disability (Company paid)
• Employee Assistance Program
• Flexible Spending Accounts/Health Savings Accounts
• Generous Paid Time Off (PTO), Including birthday off, community volunteer hours and a Friday off in the summer
• 7 Paid Holidays

Job purpose

The Vendor Relations Manager has responsibility for the working relationship and contract management of vendors providing services for waste hauling, disposal, and recycling. The position will evaluate service, resolve price and service disputes, and communicate regularly with vendors to ensure a safe and effective operation under the direction and supervision of the Director of Procurement. This position will provide leadership in developing a robust national platform of suppliers for the procurement of all required services.

Duties and Responsibilities

• Manages partners and service providers for service-related issues and disputes including billing and rebate disputes
• Maintains relationships and reviews the quality of service we receive from our suppliers to ensure our standards and expectations are met
• Ensures that vendor information, documentation, and systems are current
• Collaborates with Operations, Finance, and other Management teams to ensure successful delivery of services in the marketplace
• Monitors vendor performance against contractual service level agreements and issue resolution
• Develops and monitors metrics to evaluate vendor performance
• Develops an understanding of vendor and client requirements and the Procurement Department’s role in exceeding client expectations
• Develops a working knowledge of the company’s operational and general business applications including but not limited to Operations, Customer Service, Accounting, and Vendor Relations. The incumbent is responsible for understanding how these functions contribute to the day-to-day and long-term strategy of the business
• Ensures that vendor’s Certificate of Insurance (COI) is current
• Maintains proper documentation, contracts, eTrac updates, and data reporting of all Procurement related activities.

*Performs other duties as assigned.

Qualifications

• Bachelor’s degree preferred or equivalent in professional experience will be highly considered.
• 5-7 years procurement experience preferred.
• Experience managing vendors and 3 rd party performance.
• Experience in developing bidding documents and conducting Request for Proposal (RFP) process.
• Experience in managing regional and national programs.
• Strong negotiation skills and decision-making experience.
• Comfortable working in a high growth, fast-paced environment.
• Detail oriented, adaptability, strong sense of urgency, accountability, drive for results.
• Critical thinking and problem-solving skills
• Working knowledge of basic contracting documents.
• Ability to analyze large amounts of data and summarize into comprehensive reports.
• Proficient in the use Microsoft Office with advanced Excel skills.
• Strong written and verbal communication skills.