Engagement Coordinator jobs in Green Bay, WI

Description

Job Title: Membership Engagement Coordinator

* may serve areas including Green Bay and surrounding areas

Department: Membership Engagement

Reports to: Membership Engagement Manager 

Classification: Exempt - Full Time

Salary Grade: Coordinator: Scale starts at $35,600

*GSNWGL will consider extra compensation for bilingual speakers (Spanish or Hmong).

Job Summary

The Membership Engagement Coordinator is part of a larger cross-functional team providing customer care and ensuring the strength of the Girl Scout Movement by developing and executing effective recruiting strategies to increase awareness and participation in Girl Scouting through a variety of in person meetings, presentations, and networking opportunities with community organizations, corporations, schools, educators, faith-based intuitions and other community constituents. She/he is responsible for securing girl and adult volunteer participation and community partnerships through community cultivation, lead generation, and follow-up.

Essential Duties and Responsibilities

1. Create local event partnerships based on regional need.
2. Implement spring registration efforts.
3. Networks within the community to support lead generation and retention.
4. Provide New Leader Orientation for assigned service areas.
5. Oversees implementation of a robust recruitment plan within the region and with assigned services areas.
6. Attend/support/facilitate (if needed) leader meetings in assigned service areas.
7. Identify, support and train volunteers in lead generation tactics.
8. Recruit, place and retain service area positions/volunteers. Assists with the identification of council delegates
9. Support council functions through promotion of council sponsored activities, meetings and volunteer opportunities. Promote the Girl Scout culture of philanthropy and assist in building relationships with donors.
10. Works with cross-functional team to determine or develop innovative techniques to ensure the effective delivery of recruitment strategies.

We welcome applications from people of any gender, age, or religion, members of the LGBTQ community, Black, Indigenous, people of color (BIPOC), people with disabilities, veterans, and anyone who wishes to make a positive impact on our movement.

*Girl Scouts of the Northwestern Great Lakes, Inc. requires staff members become Girl Scout member

Requirements

Competencies and areas of expertise may include:

• Self-management and Confidence – An initiative-taker who can work independently with minimal oversight; continually reassessing own skills and identifying areas for improvement; adaptable, organized, and attentive to detail.
• Active Listening – Skillfully uses active listening techniques to create dialogue and build relationships with potential new members, volunteers, staff and communities.
• Sales Ambition and Drive – Understands the sales process and management of leads. Sets ambitious goals and energetically and confidently drives to achieve those goals. Recognizes opportunities to “close” and has demonstrated ability to ask for the business/customer transaction. A self-starter who can work independently with minimal oversight and take initiative; is flexible, adaptable, self-managed, organized, and has a strong attention to detail.
• Oral and Written Communication abilities (i.e. In person, verbal, written, and/or phone); expresses ideas and facts in a clear and understandable manner appropriate for the individual or group; listens to and comprehends what others are saying; prepares organized and structured presentations; has demonstrated ability to work with a wide range of sensitive and confidential issues and communicate effectively with a diverse group of girls, volunteers, and staff.
• Interpersonal Relations - Establishes rapport with others at all organizational levels; respects others; considers and responds to the needs, feelings, and capabilities of others; establishes and maintains an open dialogue with others; has demonstrated ability to market the Girl Scout value proposition through a variety of communication venues, with particular emphasis on in person communication in one-to-one, small group, and large group settings.
• Marketing Skill - Attracts support for the Girl Scout program, its key messages, and products, by promoting visibility and credibility of Girl Scouts in the community and to girls; identifies, seeks to understand, and influences the local market for Girl Scouting; effectively promotes Girl Scout program and products (for example, creates, plans, and implements sales campaigns).
• Networking - Maintains and fosters contacts inside and/or outside the council to gather information, receive support, and solve problems; actively maintains a presence in Girl Scout activities, professional and community organizations, and in the workplace; builds new relationships and collaborations with community members (for example, vendors and business partners) to help address Girl Scouting goals, promote visibility, and cultivate membership.
• Excellent technical computer skills in Microsoft Office including Word, Excel, Outlook, customer relationship management systems, and social networking.

Qualifications:

• Bachelor’s degree or equivalent education and work experience required.
• Experience working with volunteers is required.
• Required strong interpersonal, written and oral communication skills, including public speaking.
• Proficient in word processing, spreadsheets, Microsoft Outlook. Experience with database programs preferred.
• Valid driver’s license, good driving record and reliable transportation. Travel is required and is almost entirely local in nature.
• Must be able to work a flexible schedule, including evenings and weekends.
• Demonstrated ability to work as part of a team, multi-task, meet deadlines, take initiative and maintain confidentiality.
• Pluralistic in actions and attitude.
• The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this position, the employee is occasionally required to sit and/or stand for prolonged periods of time. The employee is occasionally required to walk, and to frequently operate office equipment manually. The employee must occasionally lift and/or move up to 25 pounds.

We welcome applications from people of any gender, age, or religion, members of the LGBTQ community, Black, Indigenous, people of color (BIPOC), people with disabilities, veterans, and anyone who wishes to make a positive impact on our movement.

*Girl Scouts of the Northwestern Great Lakes, Inc. requires staff members become Girl Scout members

When you work for Girl Scouts of the Northwestern Great Lakes, you are given a unique opportunity to use your professional skills toward a worthwhile mission. The satisfaction of knowing that your contributions make a real difference in the lives of girls and their families in your own community brings true workplace enjoyment.

Benefits

GSNWGL offers a generous benefit program. As a human service organization, we recognize that our staff benefit from flexibility, generous paid time off, and the ability to occasionally work from home.

GSNWGL’s basic benefits for full-time staff include:

• Medical, dental, and vision plans
• Life insurance
• Employee assistance program
• 403(b) plan

Paid time off is also available for all GSNWGL staff working more than 20 hours per week, and our offices are closed on major holidays. Each summer we amend our hours to have half-day Fridays and we close our offices between Christmas Eve and New Year’s Day to allow staff to spend time with their families.

Organizational Culture

Girl Scouts is an organization with a solid history and a growing future. To work with GSNWGL means reaching your full potential in a dynamic and diverse environment. We value flexibility, teamwork, and a strong work ethic. With our large geography, we communicate in person and through phone, computer, and video conference technology.

Diversity & Inclusion

GSNWGL and GSUSA have a policy of inclusion and acceptance, which promotes diversity in all its categories. Diversity has been a core value of the organization since its founding in 1912. Girl Scouts of the USA and GSNWGL value diversity and inclusiveness and do not discriminate or recruit on the basis of race, religion, ethnicity, sexual orientation, socioeconomic status, national origin, or physical, social, emotional, or developmental disability. Girl Scouts provides settings that enable us to serve girls in an emotionally and physically safe environment, allowing them to learn leadership skills and develop the confidence and character to serve as examples to their community.