NeoGraf has been the world leader in the industry for more than 140 years, developing the most comprehensive graphite solutions since 1881. Our products are the reason why some of today’s most technologically advanced products are able to perform and work the way they do. Our depth of knowledge, training, understanding and discipline is unmatched in the market, and there’s no stopping where we can go from here.
Primary Job Function
The Customer Success Manager is responsible for overseeing the team and ensuring exceptional customer service and driving sales growth through effective communication, product knowledge, and relationship-building skills. Lead customer service and inside sales teams while championing a customer-centric culture across the organization. Responsible for developing and implementing a comprehensive CX strategy that drives customer satisfaction, loyalty, and increased revenue.
Description of Responsibilities
Knowledge and Skills
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0 Enterprise Customer Success Manager jobs found in Cleveland, OH area