Enterprise Infrastructure Manager jobs in Charleston, WV

Enterprise Infrastructure Manager manages and coordinates the information systems that will adequately support the organization's enterprise infrastructure. Monitors and manages all IT infrastructure projects to meet company and client needs. Being an Enterprise Infrastructure Manager determines current and future enterprise infrastructure needs, ensuring the scalability of infrastructure design to handle expected growth. Implements policies and procedures to maintain, enhance, and secure an organization's technology infrastructure. Additionally, Enterprise Infrastructure Manager is responsible for monitoring the systems to ensure the highest level of infrastructure performance. May assist in network interface planning, hardware resource availability, and the development of new applications. Requires a bachelor's degree. Typically reports to a director. The Enterprise Infrastructure Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be an Enterprise Infrastructure Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Manager, Enterprise Sales Support
  • Segra
  • Charleston, WV FULL_TIME
  • Segra is searching for a dynamic and experienced Manager, Enterprise Sales Support to work in one of our Segra offices (preferably). We are open to considering different U.S. based locations at the hiring manager’s discretion. Must be near a Segra office, as this will be a majority-office-based role not remote.

    Role Overview:
    Responsible for the direct management of the day-to-day operations, supporting the Enterprise Sales Division in all Markets. The Enterprise Support Groups consist of Pre-Sale and Post-Sale processes.

    The Sales Support Manager creates and implements the strategic vision for Sales Support to partner with Sales to increase revenue and maintain a positive customer experience. This role is accountable for developing and executing Segra’s business tactics to recognize revenue faster and mitigate churn. Provides inspiration, motivation and guidance to employees and the sales force within the company. Provides guidance to various levels of Sales leaderships to ensure they maximize the expertise of their assigned Sales Support Rep to increase their team’s success, along with meeting their market goals. Interview, hire, and train the best talent for Sales Support while keeping existing employees up to date on current processes, policies, products, and systems by providing continuing education. Works with key stakeholders in all departments to understand how the activities of the Sales Organization impacts the company, and then develop best business practices to streamline process.

    Required Qualifications:
    • Minimum of 3 years of experience working in Telecommunications - CLEC or LEC.
    • Prior leadership experience with direct reports.
    • Previous experience working in sales support, customer service, or related role.
    • High school diploma, GED, and/or higher education (i.e. - bachelor's degree, associate degree, etc.)
    Preferred Qualifications:
    • Previous experience leading a team of 8 employees.
    • Computer Literacy Skills: Dynamics, eSuite Solution, SharePoint, Microsoft Office Suite, CV Ticket, ArcGIS software by ESRI, AKIPS Bandwidth Utilization Portal, Ceridian Dayforce, Port Control, DASH Address Validation Tool, SiteOrigin WordPress, Multiple Third-Party CSR Portals, etc.
    • Ability to learn quickly and be adaptable to work within multiple database applications and modules to monitor the quote workflow from signature to biller.
    • Ability to manage multiple projects and escalations in a fast-paced environment.
    • Must be a positive and engaged leader.
    • The customer is the focal point of all decisions related to delivering products, services, and experiences to create customer satisfaction, loyalty, and advocacy.
    • Ability to display a professional and polished demeanor and image when working with customers.
    • Ability to work with all levels of leadership as well as internal departments to assist with managing escalations.
    • Ability to meet with clients in person or virtually.
    • Excellent communication skills (written and verbal)
    About Segra:
    Segra is one of the largest independent fiber network companies in the Eastern United States. We have a broad and dense service footprint across the mid-Atlantic and Southeast. In addition, we are known for our future-forward infrastructure and state-of-the-art voice and data technology solutions for businesses and the public sector, as well as wholesale transport services to some of the world’s largest carriers. Our network features the latest advances in IP, ethernet, and dark fiber architectures, as well as high performance data centers throughout the mid-Atlantic and Southeast regions. Furthermore, our network powers technology solutions such as hosted voice, security, and cloud.

    Segra has engineered our entire company operations to put our customers at the very center of everything we do. We invest in the communities of our customers by hiring locally and continually upgrading our network infrastructure. Segra has over 900 employees in 90 facilities, including 14 sales offices in 44 markets. We exist purely to help businesses within our footprint be successful.

    Benefits Overview:
    Segra offers a very robust benefits package to our full-time employees, some of which include:
    • Medical, dental, vision insurance
    • Life insurance
    • 401(k) match
    • Tuition and gym reimbursements
    • Vacation/PTO, paid holidays, floating holidays
    • Volunteer days, parental leave
    Our Commitment to Equality:
    Segra is an equal opportunity employer and prohibits discrimination of any kind. Segra does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.
  • 1 Month Ago

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IT Infrastructure Project Manager Junior
  • Hashmap
  • Costa, WV OTHER
  • NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, app...
  • 2 Months Ago

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Technology Product Manager (Infrastructure/Cloud) - Hybrid
  • S&P Global
  • Raleigh, WV FULL_TIME
  • Job DetailsAbout the Role: Grade Level (for internal use): 12 About the Role: TechnologyProduct Manager/Agile Coach The Team: The Digital Technology Services (DTS) Portfolio Management Office (PMO) is...
  • 7 Days Ago

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Finance Team Manager
  • WV Enterprise Resource Planning Board
  • Charleston, WV FULL_TIME
  • The Enterprise Resource Planning Board’s (ERP) Finance Team Manager is responsible for the day-to-day management of the Finance Team and is a critical member of the Board’s management. The Manager sup...
  • 23 Days Ago

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Finance Team Manager
  • WV Enterprise Resource Planning Board
  • Charleston, WV FULL_TIME
  • The Enterprise Resource Planning Board’s (ERP) Finance Team Manager is responsible for the day-to-day management of the Finance Team and is a critical member of the Board’s management. The Manager sup...
  • 23 Days Ago

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Finance Team Manager-WV Enterprise Resource Planning Board-Kanawha Co.
  • West Virginia
  • Kanawha, WV FULL_TIME
  • ***This job opportunity is not in the classified service and is not covered under the Administrative Rule of the WV Division of Personnel. If you are interested in this position, you must apply direct...
  • 25 Days Ago

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0 Enterprise Infrastructure Manager jobs found in Charleston, WV area

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Telephone System Technician
  • Advantage Technology
  • Charleston, WV
  • Job Description Job Description We are seeking a Telephone System Technician to become an integral part of our team! 5 y...
  • 5/11/2024 12:00:00 AM

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Technology Manager (Remote)
  • CBRE
  • Charleston, WV
  • Technology Manager (Remote) Job ID 160385 Posted 28-Mar-2024 Service line GWS Segment Role type Full-time Areas of Inter...
  • 5/11/2024 12:00:00 AM

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Information Technology Manager -- IS Security -- Northgate-400 Association Dr.
  • CAMC Health System
  • Charleston, WV
  • Job Summary Provides leadership and management of the day-to-day operations of areas that include Network Infrastructure...
  • 5/11/2024 12:00:00 AM

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Systems Engineer - Senior
  • Advantage Technology
  • Charleston, WV
  • Job Description Job Description As a Senior Systems Engineer your primary responsibilities are to analyze, troubleshoot,...
  • 5/11/2024 12:00:00 AM

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Infrastructure Technician 1
  • EL Robinson Engineering
  • Charleston, WV
  • Job Title Infrastructure Technician 1 Job Type Full-time Location Charleston, West Virginia - , US (Primary) Education A...
  • 5/10/2024 12:00:00 AM

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Infrastructure Project Manager
  • EL Robinson Engineering
  • Charleston, WV
  • Job Title Infrastructure Project Manager Job Type Full-time Location Charleston, West Virginia - , US (Primary) Educatio...
  • 5/10/2024 12:00:00 AM

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Senior Software Engineer - Java/Go (REMOTE)
  • GEICO
  • Charleston, WV
  • At GEICO Technology Solutions, we are on a journey to revolutionize the Insurtech space with our technology offerings in...
  • 5/10/2024 12:00:00 AM

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Principal Enterprise Architect (IM)
  • CBRE
  • Charleston, WV
  • Principal Enterprise Architect (IM) Job ID 162650 Posted 18-Apr-2024 Service line REI Segment Role type Full-time Areas ...
  • 5/8/2024 12:00:00 AM

Charleston is the most populous city in, and the capital of, the U.S. state of West Virginia. Located at the confluence of the Elk and Kanawha rivers, the population during the 2017 Census Estimate was 47,929. The Charleston metropolitan area as a whole had 214,406 residents. Charleston is the center of government, commerce, and industry for Kanawha County, of which it is the county seat. Early industries important to Charleston included salt and the first natural gas well. Later, coal became central to economic prosperity in the city and the surrounding area. Today, trade, utilities, governm...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Enterprise Infrastructure Manager jobs
$138,473 to $182,216
Charleston, West Virginia area prices
were up 1.2% from a year ago

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This position will be part of the technical management team and will work closely with the Director Infrastructure and Operations to determine future needs, and plan projects that help to achieve the goals of BMC.
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Thanks to our long history to better serve constituents and modernize legacy infrastructure, MetTel Federal (Manhattan Telecommunications) understands the unique communications needs of the federal government.
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