Equipment Manager jobs in Milwaukee, WI

We are looking for an experienced candidate to manage set-up technicians and support the Service Manager by providing customer service to individuals, companies, organizations, and municipalities who need repair to skid steers, compact tractors, farm tractors, farm equipment, mini excavators, utility vehicles, and lawn and garden equipment in a safe and enjoyable job setting. We prefer solid experience but will train the right candidate. We pay competitively and offer a 401k with a company contribution, health insurance, dental plan, and a paid vacation schedule based on length of employment. We are a stable company who have been serving our customers and valuing our team for over 120 years.

Responsibilities:

Work with sales team on equipment set ups

Create and schedule repair orders for new and used equipment

Inspect new & used equipment before going out to customers

Provide customer satisfaction by serving in a professional, speedy and efficient manner

Assist Service Manager with work flow

Process work orders and warranty claims

Keep accurate records and document customer service actions

Mentor and develop technicians and nurture an environment where they can excel

Work well with other departments to grow the dealership

Maintain and provide a safe work environment

Qualifications:

Proven work experience in customer service

Proven work experience in a shop environment

Computer skills with working knowledge of software and tools

Ability to think strategically and lead

Strong communication skills

Customer service oriented

A base knowledge of agricultural, turf, and/or construction equipment

Write clear service repair orders and customer estimates

Exercise good judgement

Have and maintain a good driving record

Candidates selected for hire must be able to pass a pre-employment drug screen and background check

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Retirement plan

Shift:

• 8 hour shift

Work Days:

• Rotating weekends

License/Certification:

• Driver's License (Required)

Work Location: In person