Estate Planning Director jobs in Overland Park, KS

Director of Operations for Principal Construction & Maintenance Group (PCMG)

At PRISM Real Estate Services, we put People first, show Respect to earn it, operate with Integrity, and prioritize Service to others in order to live a Meaningful life, develop a Reputation for Excellence in all things, and Strengthen each other for tomorrow. These are our values and the “why” that drives us as a premier property management company to provide active first-class management to our residential and commercial portfolios across Kansas City and the Midwest.

Our values compel us to cultivate a RELATIONAL work community full of MOTIVATING people who celebrate wins big and small. Our ever-changing world requires us to remain ADAPTABLE to meet needs and FORWARD-LOOKING to anticipate and overcome challenges. What doesn’t change is the need for our team of AUTHENTIC, ACCOUNTABLE, and ACCESSIBLE professionals who say what they mean, do what they say, and love what they do. We take the INITIATIVE to make a difference and strive to be INVENTIVE, never settling for what worked yesterday. It is through this culture that we are constantly building a more REWARDING place to work and a COLLABORATIVE team to achieve our mission.

At PRISM, a Director of Operations thrives on maintaining all aspects of the roving maintenance team and construction projects. This position will perform this vital function for PRISM’s subsidiary company, Principal Construction & Maintenance Group (PCMG). This resourceful problem-solver has an entrepreneurial spirit and can be both assertive and direct, as well as empathetic and caring. Not everyone has the capacity to successfully take on the level of responsibility afforded to a Director of Operations. However, for the right person, being a Director of Operations is an opportunity to make decisions, enforce accountability, and empower a team to make the projects under their supervision as successful as can be.

PCMG is looking for a Director of Operations like YOU if you are…

• Dependable – You take ownership of the projects you manage. Both the challenges and the triumphs are “yours.” The clients know you will be there, and they can rely on your constant presence, fair judgment, and consistent expectations that your employees will uphold their responsibilities.
• Detail-Oriented and Organized – PCMG is its own business, and you understand that running a business entails maintaining accurate financial reporting and recordkeeping. Some people may look at you funny because you have filed receipts for the first school supplies you purchased with your own money in third grade, but we will look at you with a proud smile because that is evidence that you will be great at this job! You have a set way of doing everything, which will easily translate to a regular process for bidding on projects, maintaining schedules, and handling repairs. You are not concerned at the prospect of juggling several projects because your favorite store is Staples, and consequently, nothing slips through the cracks in your world (or filing cabinet).
• A Great Communicator – It is wise to have problems that need solving on multiple people’s radars so it is not a burden for you to respond to inquiries from clients, vendors, staff, and the corporate office. Not only are you reachable and keep people in the loop, but you are intuitive enough to know when to season the conversation with extra salt (setting a project budget) or sugar (working with a vendor who can give you a good deal). You can convey a precise message with clarity and respect regardless of the situation, which will minimize disputes and conflicts among all the parties you connect.
• Achievement Oriented – You may have a hundred trophies at home, but not one is for participation. You don’t just play for fun; you play to win. Seeing reports that show more clients than last month makes you happy. Seeing every maintenance request with third-party properties completed makes you smile, and seeing ledgers that show higher revenue from last year makes you do a little dance. Your greatest competition is yourself because no one motivates you like you, and no one else can keep up anyway. Crossing the finish line into the winner's circle is what your dreams are made of, and it translates to profitable and well-run projects you are proud to manage.
• Autonomous and Independent – Though not afraid to ask for help when needed and grateful for the PRISM family that has your back, you are self-motivated and don’t have to be convinced to be present and do your best. You are inspired to achieve greatness because it is important to you no matter where you are or what you are doing. Showing your supervisors the success you achieve has a two-fold benefit. It is personally gratifying and proves that you function best as the helicopter surveying the scene and are not the scene needing to be surveyed.
• Quick to Respond – Like a boomerang, you return phone calls and emails in a timely fashion, not just with any information but with an idea, an option, or a solution. It’s obvious that a frantic client with a project deadline fast approaching needs immediate attention, but this doesn’t cause you stress. Rather, you step into the nearest phone booth and go “superhero mode” all over the situation. You know that it is not just your responsibility but your chance to show off your prowess when balancing the needs of your clients, vendors, staff, and corporate co-workers. Your multi-tasking plate-spinning abilities don’t just answer the questions around you; they keep your people and your project safe, happy, and healthy.
• Prepared and Proactive – Once or twice, you have been accused of being clairvoyant, but the truth is, you think ahead and don’t wait for things to fall apart before you think about how to fix them. Scheduling preventive maintenance, upgrading HVAC systems, and keeping building interiors fresh is your love language because you know that resolving problems before they impact clients or property values makes your life easier and keeps you looking like a genius.
• A Relationship Builder – You meet new people all the time; and some are there for a season, and others stay in your orbit for life. Either way, it’s your ability to find common ground with people that enables you to establish connections that can save your project money, save your staff time, and save yourself energy. Even difficult people eventually treat you with respect because they cannot deny that you authentically offer it to everyone and try to make every situation “win-win.”
• A True Professional – You are confident in what you know but always willing to learn more. You are patient because people are complex, but you steer the car to the finish line. You are ethical when using both a tough or soft touch, and you always extend a friendly helping hand whether the person on the other end extends the same or not. You stand your ground and rise above momentary hardships, and that is what makes you a pillar of the projects you manage and an asset to Prism.

Duties and Responsibilities

• Maintain a professional image and attitude in keeping with the objectives of PRES’ and residents’ welfare.
• Report any observed problems in units or on the property to the appropriate clients.
• Develop, oversee, and manage PCMG’s existing business strategies.
• Develop new business strategies to help address inefficiencies within the current company setting.
• Prospect for new opportunities and business ventures.
• Develop procedures to retain customers and minimize complaints.
• Review and recommend invoicing to customers.
• Manage the life cycle of the bid process for construction projects.
• Review construction job costs and budgets.
• Consistently review current personnel within PCMG to determine any inefficiencies and recommend the creation and development of new positions, if appropriate.
• Assist in the hiring process for new positions.
• Recommend, when appropriate, the use of outside contractors for some projects and supervise their work.
• Review and recommend payment to vendors.
• Maintain property maintenance records in accordance with OSHA standards, Rules, and Regulations.
• Make recommendations for changes in policies and procedures in response to changing conditions, requirements, regulations, or technology.
• Assist in the scheduling of daily and on-call responsibilities for the Rover Maintenance Team.
• Create a contingency plan for on-call emergencies and responsibilities.
• Oversee Monthly Property Safety Maintenance Program.
• Assist in preparations of budgets for PCMG.
• Generate reports for the executive team.
• Regularly conduct an inventory of PPE equipment, equipment, tools, parts, and supply of materials on behalf of PCMG, ensuring consistency throughout the Portfolio.
• Assist in the procurement of tools/assets to help develop a robust inventory.
• In the event that a client requires multiple maintenance personnel, the Director of Operations is responsible for overseeing the following work tasks and may be involved in the actual labor to complete the same. In addition, the Director of Operations is responsible for coordinating the crew, assessing employee performance, hiring, reviewing time and leave reports, performing appraisals of staff, and ensuring that staff are properly trained.

Physical Requirements

• Physical aspects of the job may require heavy (50 pounds) lifting, bending, pushing, pulling, kneeling, stooping, climbing, balancing, and carrying.

Safety

• All staff must strictly adhere to safety policies and procedures to prevent injuries on the job and maintain a safe work and living environment.
• Staff are not permitted to carry weapons.

Skill Requirements

• Knowledge of the principles of management and supervision.
• Knowledge of HUD regulations regarding housing quality standards and other maintenance-related standards.
• Knowledge of the PRES policies and procedures.
• Knowledge of building and grounds maintenance, including standard practices, methods, tools, materials, electrical, plumbing, HVAC, painting, carpentry, and groundskeeping.
• Knowledge of safety rules, including accident causation and prevention.
• Knowledge of occupational hazards and appropriate safety precautions.
• Ability to supervise a comprehensive maintenance program for a public housing site.
• Ability to analyze information from inspections in order to determine the maintenance needs and the quality of maintenance services provided.
• Ability to develop plans and procedures for efficient and timely completion of work.
• Ability to maintain records in an orderly fashion.
• Ability to communicate effectively orally and in writing.
• Ability to establish and maintain effective working relationships with supervisors, subordinates, co-workers, residents, contractors, and the public.
• Ability to prepare recommendations and reports, as required.
• Ability to read, understand, and work from sketches and blueprints.

Qualifications for this Position

• High school education or equivalent.
• Experience in multifamily maintenance and experience involving public contact.
• Maintenance personnel must provide the tools needed to perform routine maintenance tasks.
• Some type of formal training or experience in the following areas: carpentry, light plumbing work, light electrical work, painting, and refurbishing.
• Willingness to pitch in and work in areas other than repairs and maintenance; i.e., janitorial, custodial, gardening, painting, etc.
• Physical aspects of the job may require heavy lifting (50 pounds), bending, kneeling, stooping, climbing, balancing, and carrying.
• Valid driver's license and up-to-date vehicle insurance.
• Use of personal automobile for local job-related travel and pick-up.
• Neat, clean, and appropriate appearance.
• Meet PRES Criminal Background & Credit Check prior to employment.
• Successful completion of EasyLMS Training upon employment.

Because of our values, by way of our culture, Prism Real Estate Services strives to achieve our mission to improve the lives of people in our communities, one property at a time. This includes our talent community spread between our corporate office and various properties. It is the dedication of our people to our teams and tenants that ultimately drives our success. This PRISM NATION of talent always has room for one more independently motivated, passionate, and fun individual looking for a work family in which they can thrive. If you see yourself in this description, we hope you will consider joining our team.

In addition to a great work experience, we provide our team:

• Partially Funded Health Insurance
• Starting 2- Weeks Paid Time Off (PTO) That Increases Over Time
• An Extra “Bonus Day” Off Each Quarter
• 6 Paid Holidays Yearly (with Additional Hours the Day Before or After)
• Company Funded Life Insurance
• Company Funded Long-Term Disability Insurance
• 401(k) with Safe Harbor Matching
• Rent Discount at Prism Properties
• Complimentary Employee Assistance Program (EAP)
• Employee Discount Program for Various Travel and Recreational Activities
• Opportunities to Volunteer in the Community as a Company
• The chance to hang out with a lot of really fun people who enjoy working together.

Prism Real Estate Services, LLC is an Equal Opportunity Employer (EOE) and participates in E-Verify. We do not offer sponsorship. Principals Only.