Event Operations Manager jobs in Lansing, MI

Job Description

Position: Event Manager
FLSA Status: Exempt
Last Updated: 6/30/2022
Reports to: Director of Events
Location:  Michigan/Hybrid

Purpose
Ngage Management is seeking an experienced Event Manager to join our dynamic team. The Event Manager will play an integral role in supporting multiple clients to plan and execute successful, experiential meetings and events. Strong project management, customer service, and volunteer management skills are required to be successful in this role. The Event Manager will collaborate with peers and vendors alike to ensure each event is executed flawlessly and compliantly from site selection to registration, to menu planning through onsite execution and budget reconciliation and everything in between.

Essential Functions

• Design educational activities and events to meet the strategic goals of various clients including working with education committees on content selection, identifying topics and speakers, gathering requirements to apply for continuing education credits, and reporting requirements. Manage applying for and tracking of continuing education credits for trainings and conferences.
• Site selection, vendor negotiation, event registration, speaker management,
• Develop copy for websites, brochures, sponsor prospectus, and registration forms for promotion of education and events, including leading communications with client membership on events, including weekly e-newsletters, social media, website, or other promotional outlets.
• Financial accountability includes budget preparation, reconciliation, travel expense reports, and working with suppliers on contract minimums.
• Lead client planning committee calls and follow up on outlined action plans.
• Oversee all event logistics including managing timelines, ensuring adequate meeting space, staff and presenter travel arrangements, food and beverage selection, audio/visual support, vendor negotiation, event registration, speaker management, and all necessary details for implementing events.
• Work directly with sponsors and exhibitors through the entire process from sales to execution; ensuring all sponsor deliverables are complete.
• Prepare all event materials such as name tags, tent cards, agendas, scripts, handouts, copy for signage, etc. 
• Maintain accurate databases and records for client archives, including data entry.
• On-site management

Qualifications

• Minimum of 3 years’ experience in event management and planning
• Bachelor’s degree in a related field or equivalent relevant work experience in event, hospitality, and/or management
• Strong written and verbal communication
• Task execution, accuracy, and detail orientation to effectively manage priorities
• Excellent organizational and project management skills including the ability to develop interpersonal relationships and proactively pre-plan event logistics, identify potential problem areas, and bring appropriate solutions
• Outstanding ability to learn new software programs and pick up on new tasks and programs quickly and without much guidance

Preferred Qualifications:

• Association experience
• Healthcare accreditation experience 
• Certified Meeting Planner (CMP) Experience with association management software and/or online event management software

Required Travel
Travel to conference/training events is frequent and required (up to 25%). All travel expenses are reimbursed.

Who We Are:
Ngage Management is an award-winning and rapidly growing full-service association and non-profit management company headquartered in Okemos, Michigan. Our team strives to develop meaningful relationships and we make every decision and measure each outcome based on how well it serves our clients and their members. Thinking strategically is part of our DNA.
Ngage promotes a culture that is rooted in respect, curiosity, and awareness. We uphold a high standard of excellence for customer service and focus on quality [of work and life] and relationships. We work to understand and support each other by being flexible, communicative, and empathetic – we work hard to cultivate an environment where it is safe to grow and trust.

 

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