Executive Response Manager oversees the resolution of customer complaints that have escalated to the highest level within the organization. Acts as a liaison with product/service suppliers to determine validity of complaints and design and implement product or process change to reduce the number of complaints. Being an Executive Response Manager requires a thorough knowledge of the products/services offered and extensive customer service skills. Exercises a large degree individual discretion. Additionally, Executive Response Manager may require a bachelor's degree in area of specialty. Typically reports to a supervisor or manager. To be an Executive Response Manager typically requires 4 to 7 years of related experience. Contributes to moderately complex aspects of a project. Work is generally independent and collaborative in nature. (Copyright 2024 Salary.com)
The International Association of Privacy Professionals (IAPP) is looking for a new Senior Executive Office Manager to join the team. The Senior Executive Office Manager manages all needs for the IAPP CEO and Board of Directors.
Job Responsibilities
Work Environment and Travel Requirements
Skills and Experience
Applicants must be authorized to work for any employer in the United States. We are unable to sponsor or take over sponsorship of an employment visa for this role.
*Please note, a cover letter is required to be considered for this position.*
About the IAPP
The International Association of Privacy Professionals is the largest and most comprehensive global information privacy community and resource. Founded in 2000, the IAPP is a not-for-profit organization that helps define, promote and improve the privacy profession. More information about the IAPP is available at iapp.org.
What We Offer
Working at the IAPP is an opportunity like no other. In addition to a competitive compensation package including base salary, bonus and a full range of benefits, the IAPP offers a creative, supportive and flexible environment. Other perks include casual dress, a dog-friendly office, summer hours, and sabbaticals after seven years of service. We work in a “get-stuff-done” culture that values fun, excellence, balance, communication, respect, personal and professional growth, and an entrepreneurial attitude. We have been named to Business NH Magazine’s Hall of Fame for “Best Small Companies to Work for in NH.”
Want to be part of our dynamic and rapidly growing organization? View more information about all of our open positions on our website: iapp.org/careers.
0 Executive Response Manager jobs found in Dover, NH area