Executive Response Manager oversees the resolution of customer complaints that have escalated to the highest level within the organization. Acts as a liaison with product/service suppliers to determine validity of complaints and design and implement product or process change to reduce the number of complaints. Being an Executive Response Manager requires a thorough knowledge of the products/services offered and extensive customer service skills. Exercises a large degree individual discretion. Additionally, Executive Response Manager may require a bachelor's degree in area of specialty. Typically reports to a supervisor or manager. To be an Executive Response Manager typically requires 4 to 7 years of related experience. Contributes to moderately complex aspects of a project. Work is generally independent and collaborative in nature. (Copyright 2024 Salary.com)
We are seeking a highly organized and detail-oriented individual to join our team as an Executive Assistant/Office Manager. This role requires a combination of administrative support and office management responsibilities. The ideal candidate will have excellent communication skills, strong organizational abilities, and the ability to multitask effectively.
Responsibilities
Experience:
Please note that only qualified candidates will be contacted for further consideration.
Job Types: Full-time, Part-time
Expected hours: 5 – 8 per week
Benefits:
Schedule:
Ability to Relocate:
Work Location: In person
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