Executive Response Manager jobs in Santa Barbara, CA

Executive Response Manager oversees the resolution of customer complaints that have escalated to the highest level within the organization. Acts as a liaison with product/service suppliers to determine validity of complaints and design and implement product or process change to reduce the number of complaints. Being an Executive Response Manager requires a thorough knowledge of the products/services offered and extensive customer service skills. Exercises a large degree individual discretion. Additionally, Executive Response Manager may require a bachelor's degree in area of specialty. Typically reports to a supervisor or manager. To be an Executive Response Manager typically requires 4 to 7 years of related experience. Contributes to moderately complex aspects of a project. Work is generally independent and collaborative in nature. (Copyright 2024 Salary.com)

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Munitions Response Program Manager
  • Tetra Tech Careers
  • Santa Barbara, CA FULL_TIME
  • Tetra Tech is actively searching for a Military Munitions Response Program (MMRP) Project Manager. This position will be responsible for providing program and project management as well as acting as an SME for various MMR initiatives, environmental remediation, and construction projects at locations throughout the U.S. and internationally. This position supports the execution of projects targeting a mix of clients with an emphasis on our Department of Defense clients, especially NAVFAC and USACE. Due to the clients we serve, this position requires the employee to be a US citizen.

    Discover your full potential. At Tetra Tech, we are collaborating with industry-leading experts for a sustainable future for our world. We combine consulting and engineering with advanced analytics and technology to solve the world’s most complex challenges. Our innovation hubs across the globe will enable you to share ideas and best practices while growing your professional network. Wherever you are in your career journey, you will benefit from working with world-class engineers, scientists, and technical specialists.

     

    Apply today and join the company that is Leading with Science®.

     

    Your Role:

     •    Provide strong technical leadership as the SME for the program/project team. Effectively coordinate and communicate with technical experts, integral to performance of a munitions response project. 
    •    Projects include but are not limited to:
    o    Remedial Investigations (RI) and Site Inspections (SI) with digital geophysical mapping and geostatistical analyses of intrusive investigation results, including Advanced Geophysical Classification
    o    Feasibility Studies (FS), Proposed Plans (PP), Decision Documents (DD), and Remedial Designs (RD) for removal action and Land Use Control (LUC) remedies
    o    Removal Actions for munitions contaminants including Munitions and Explosives of Concern (MEC)/Unexploded Ordnance (UXO), Recovered Chemical Warfare Material(RCWM), Improved Conventional Munitions (ICM), land mines, and explosive remnants of war (ERW)
    o    Characterization and decontamination/demolition of explosives-contaminated ammunition plant load lines
    o    MEC avoidance and construction support for environmental sampling and site development activities
    o    Authoring Work Plans including Explosives Safety Submissions (ESS), Explosives Site Plans (ESP), Chemical Safety Submissions (CSS), and Munitions Response Quality Assurance Program Plans (MR-QAPP)
    •    Establish clear expectations for project requirements, schedule and budget with the internal project team members and subcontractors. 
    •    Coordinate with Army, USAF, Navy, and Commercial Client leads to identify and track pipeline contract and task order opportunities and develop capture strategies.
    •    Recruit, hire, and supervise qualified staff to execute project work and business development.
    •    Direct the preparation of project planning and reporting documents, schedules, cost estimates and other deliverables required by each contract.
    •    Collaborate with Program Managers and resource managers to define and monitor staffing requirements.
    •    Direct technical input and strategy into MMRP proposals. Responsible for coordination with technical team, scheduler and cost estimator to prepare proposal packages.
    •    Monitor project execution and ensure deliverables conform with corporate policies and procedures and elevate any issues to the appropriate management staff.
    •    Conduct regular communications with the client as well as corporate management, as required. 
    •    Coordinate invoicing and monthly reporting with the project controls team. 
    •    Proactively monitor baseline plans for any changes and support variance analysis and planning of corrective actions, timely invoicing, Accounts Receivable (AR) tracking and avoidance of unrecoverable costs.
    •    Support the attainment of project profitability objectives and Return on Investment by conducting sound business management practices.
    •    Promote and support our company’s Zero Incident Performance safety program.

    Qualifications:

    •    A minimum of a Bachelor’s Degree in Engineering, Biology, Chemistry, or related    science field
    •    At least 10 years of Department of Defense (DoD) MMRP experience is required, with a minimum of 5 years’ experience managing MMRP projects
    •    Experience with Formerly Used Defense Site (FUDS) within the past 5 years
    •    Experience with Operational Range Assessment Program (ORAP) desired
    •    AGC project experience, underwater experience desired
    •    A proven track record of managing projects, understanding of the munitions response program requirements
    •    Strong understanding of DOD policies and guidance applicable to the Military Munitions Response Program and DOD Advanced Geophysical Classification Program.

    •    Must have appropriate Professional Certification (PE, PG)
    •    PMP is highly desired
    •    Ability to interact well with clients and coworkers, and collaborate to solve complex   problems

     

    About Tetra Tech:

     

    Tetra Tech combines the resources of a global, multibillion-dollar company with local, client-focused delivery in more than 550 locations around the world. Our reputation rests on the technical expertise and dedication of our employees—27,000 associates working together to provide smart, scalable solutions for challenging projects. We are proud to be home to leading technical experts in water, environment, infrastructure, resource management, energy, and international development.

     

    Explore our open positions at https://www.tetratech.com/careers. Follow us on social media to learn more about our people, culture, and opportunities:

     

    LinkedIn: @TetraTechCareers

    Twitter: @TetraTechJobs

    Facebook: @TetraTechCareers

     

    Tetra Tech is proud to be an Equal Opportunity Employer. Diversity, inclusion, and equity are among Tetra Tech’s core values. Throughout our history, the company has prioritized equitable inclusion of all people. All qualified candidates will be considered without regard to race, color, religion, national origin, military or veteran status, gender, age, disabilities, sexual orientation, gender identity, pregnancy and pregnancy-related conditions, genetic information and any other characteristics protected by the law. We invite resumes from all interested parties. Please visit our website at www.tetratech.com to see the array of diverse services and exciting projects we are currently working on.

     

    Tetra Tech is a VEVRAA federal contractor and we request priority referral of veterans for available positions.

     

    We thank all applicants for their interest, however, only those candidates selected for interviews will be contacted.

     

    Please no phone calls or agencies.

    Additional Information
  • 11 Days Ago

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Spill Response Technician - Carpinteria, CA
  • Marine Spill Response Corporation
  • Carpinteria, CA FULL_TIME
  • Marine Spill Response Corporation has an entry or mid-level career opportunity for a Spill Response Technician in Carpinteria, CA. This position operates and supports all phases of oil spill response ...
  • 1 Month Ago

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Boat Operator - Carpinteria, CA
  • Marine Spill Response Corporation
  • Carpinteria, CA FULL_TIME
  • Marine Spill Response Corporation is a not-for-profit, U.S. Coast Guard Classified Oil Spill Removal Organization. MSRC was formed in 1990 to offer oil spill response services and mitigate damage to t...
  • 15 Days Ago

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Executive Assistant/Customer Service Manager
  • SuperMoss
  • Santa Barbara, CA FULL_TIME
  • SuperMoss is a Santa Barbara based parent corporation that manages multiple brands in the pet and garden industries. We are seeking a local talented candidate with the desire to grow within our organi...
  • 1 Day Ago

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Account Executive
  • NEWS-PRESS & GAZETTE COMPANY
  • Santa Barbara, CA FULL_TIME
  • The CBS, ABC and Fox affiliates on the Central Coast is looking for dynamic Sales Account Executive(s) based in the market area of Santa Barbara, San Luis Obispo or Ventura, CA. We are looking for ind...
  • 16 Days Ago

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Account Executive
  • Blaze PR
  • Santa Barbara, CA FULL_TIME
  • About Us: Blaze is the go-to partner for lifestyle brands hungry for a real piece of the market share. Fresh and seasoned, our boutique agency is comprised of veteran practitioners who stay one step a...
  • 1 Day Ago

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0 Executive Response Manager jobs found in Santa Barbara, CA area

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Director of Operations
  • Devereux Advanced Behavioral Health
  • Santa Barbara, CA
  • Company Background Devereux Advanced Behavioral Health (https://www.devereux.org) changes lives – by unlocking and nurtu...
  • 4/26/2024 12:00:00 AM

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Development Director
  • Environmental Defense Center
  • Santa Barbara, CA
  • The Environmental Defense Center (EDC), one of the nation’s longest running non-profit environmental law firms, is seeki...
  • 4/26/2024 12:00:00 AM

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Director of Operations
  • Devereux Advanced Behavioral Health
  • Santa Barbara, CA
  • Company Background Devereux Advanced Behavioral Health (https://www.devereux.org) changes lives by unlocking and nurturi...
  • 4/26/2024 12:00:00 AM

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Executive Director
  • Angels Foster Care of Santa Barbara
  • Santa Barbara, CA
  • About the Position: Angels Foster Care is seeking a dedicated, dynamic, innovative Executive Director who is passionate ...
  • 4/22/2024 12:00:00 AM

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Guest Services Cast Member
  • Santa Barbara Zoo
  • Santa Barbara, CA
  • Bring your fun personality to the stage! We're looking for upbeat and outgoing cast members and suit performers to appea...
  • 4/22/2024 12:00:00 AM

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Volunteer Manager
  • Long Term Care Services of Ventura County, Inc.
  • Oxnard, CA
  • Job Description Job Description PURPOSE: To oversee and provide support to volunteer Ombudsmen. REPORTING TO: Executive ...
  • 4/22/2024 12:00:00 AM

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Volunteer Coordinator
  • Long Term Care Services of Ventura County, Inc.
  • Oxnard, CA
  • Job Description Job Description PURPOSE: To oversee and provide support to volunteer Ombudsmen. REPORTING TO: Executive ...
  • 4/22/2024 12:00:00 AM

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Executive Recruiter
  • Chumash Enterprises
  • Buellton, CA
  • Overview: Under the Direction of the Talent Acquisition Manager, and consistent with Chumash Enterprise policies, proced...
  • 4/22/2024 12:00:00 AM

Santa Barbara (Spanish: Santa Bárbara) is the county seat of Santa Barbara County in the U.S. state of California. Situated on a south-facing section of coastline, the longest such section on the West Coast of the United States, the city lies between the steeply rising Santa Ynez Mountains and the Pacific Ocean. Santa Barbara's climate is often described as Mediterranean, and the city has been promoted as the "American Riviera". As of 2014, the city had an estimated population of 91,196, up from 88,410 in 2010, making it the second most populous city in the county after Santa Maria. The contig...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Executive Response Manager jobs
$91,225 to $147,530
Santa Barbara, California area prices
were up 2.5% from a year ago

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