Field Service Engineer jobs in Norwalk, CT

Field Service Engineer provides on-site support and technical assistance with various products or equipment. Installs, configures, troubleshoots, and maintains products/equipment. Being a Field Service Engineer identifies, analyzes, and repairs product failures. Orders and replaces parts as needed. Additionally, Field Service Engineer develops detailed service reports to document service visits, issues, and troubleshooting actions and logs and tracks maintenance activities. Answers basic customer questions about product features. May provide some customer training. Typically requires a bachelor's degree. Typically reports to a manager. The Field Service Engineer work is closely managed. Works on projects/matters of limited complexity in a support role. To be a Field Service Engineer typically requires 0-2 years of related experience. (Copyright 2024 Salary.com)

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Field Service Engineer II or III
  • ABS LLC
  • Stamford, CT FULL_TIME
  •  Roles and Responsibilities
    This position will report to the Director of North American Field Service, Screening Technologies.  May lead and direct the work of others, with a wide degree of creativity and latitude expected.     

    General roles and responsibilities to include: 
    • Respond to and facilitate the repair of diagnostic equipment that has failed at the customer site.
    • Provide direct technical phone support to customers.
    • Work with immediate manager to ensure appropriate Service Call escalation measures are implemented, in the event a customer remains down more than 8 hours after initial service call.
    • Provide Preventive Maintenance (PM) Inspections for “Warranty” and “Service Contract” customers.
    • Must possess strong management skills in assisting immediate manager with service call, installation and preventive maintenance coordination and scheduling.
    • Strong ability to communicate and work cross functionally with Sales, Quality and upper management to ensure all Quality System goals are met and maintained.  
     Competency Requirements:
    •  6-8 years of experience in the field of Medical Device / Diagnostic equipment service is required.
    • 4-5 years of experience with Olympus / Beckman Coulter Diagnostic analyzers or equivalent Immuno-Assay analyzer is preferred.
    • Associate / Technical School degree preferred.
    • Demonstrate a proven ability to diagnose and resolve problems on sophisticated analytical instrumentation.
    • Experience with Mass Spectrometry Instrumentation is a plus.
    • Excellent verbal and written communication skills with experience in dealing with customers in a positive and professional manner.
    • The ability to read, interpret and analyze component block diagrams, assembly drawings and wiring diagrams is required.
    • Ability to prioritize Service Requests and Preventive Maintenance schedules.
    • Must be skilled in the use of a computer to complete service call inputs/outputs.
    • Ability to multitask and work on several projects at the same time.
    • Olympus/Beckman Coulter or other clinical chemistry system: 2 years (Required).
    • Medical device/diagnostic equipment: 4 years (Required) 
     
     OTHER REQUIREMENTS:
    •  Ability to perform the essential job functions consistently safely and successfully with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards.
    • Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state, and local standards.
    • Must be able to lift and carry up to 50 lbs.
    • Must be able to talk, listen, and speak clearly on the telephone.
    • Willingness to travel: 70% (Required).
    • Work Location: Remote/Traveling  

    Salary:  Commensurate with experience 

    Flexible work from home options available.

  • 2 Days Ago

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Field Engineer (Req #: 1841)
  • The Middlesex Corporation
  • Norwalk, CT FULL_TIME
  • Location: Norwalk, CTDate Posted: 01/30/2024Salary Interval: SalarySAFELY Building America’s Infrastructure Since 1972Robert W. Pereira founded The Middlesex Corporation (TMC) in 1972. Through his vis...
  • 10 Days Ago

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Field Service Technician
  • MasTec Advanced Technologies
  • Darien, CT FULL_TIME
  • At MasTec Advanced Technologies, your smile and customer service is in demand. Here you won’t just provide and install the most advanced home technologies around – everything from satellite dishes to ...
  • 11 Days Ago

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Field Service Technician
  • MasTec Advanced Technologies
  • Stamford, CT FULL_TIME
  • At MasTec Advanced Technologies, your smile and customer service is in demand. Here you won’t just provide and install the most advanced home technologies around – everything from satellite dishes to ...
  • 11 Days Ago

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Field Service Technician
  • MasTec Advanced Technologies
  • Canaan, CT FULL_TIME
  • At MasTec Advanced Technologies, your smile and customer service is in demand. Here you won’t just provide and install the most advanced home technologies around – everything from satellite dishes to ...
  • 3 Days Ago

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Field Service Technician
  • MasTec Advanced Technologies
  • Greenwich, CT FULL_TIME
  • At MasTec Advanced Technologies, your smile and customer service is in demand. Here you won’t just provide and install the most advanced home technologies around – everything from satellite dishes to ...
  • 3 Days Ago

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0 Field Service Engineer jobs found in Norwalk, CT area

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Field Services Engineer
  • Glatt Group
  • Ramsey, NJ
  • GENERAL INFORMATION: Overnight travel up to 80%. Bachelor of Science in Engineering, Associate Degree, trade school, or ...
  • 5/16/2024 12:00:00 AM

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Field Service Engineer - Greater New York City
  • Danaher Corporation
  • New York, NY
  • Beckman Coulter Life Sciences' mission is to empower those seeking answers to life's most important scientific and healt...
  • 5/16/2024 12:00:00 AM

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Field Service Engineer
  • LHH
  • East Haven, CT
  • Job Title: Field Service Engineer Location: East Haven, CT Salary: $80k - $110k The Field Service Engineer will handle v...
  • 5/14/2024 12:00:00 AM

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Technical Sales and Field Service Engineer
  • CaptiveAire
  • White Plains, NY
  • Company Profile: CaptiveAire is the nation's leading manufacturer of commercial kitchen ventilation systems, and now pro...
  • 5/14/2024 12:00:00 AM

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Field Services Engineer
  • Aniai
  • New York, NY
  • Position: Field Service Engineer Location: NY (with travel as needed) Employment Type: Full-Time Reporting to: Chief Tec...
  • 5/13/2024 12:00:00 AM

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Field Service Engineer
  • Airgas
  • Cheshire, CT
  • R10006121 Field Service Engineer (Open) Location: Cheshire, CT (ASG) - Management How will you CONTRIBUTE and GROW? The ...
  • 5/13/2024 12:00:00 AM

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Field Service Engineer 1
  • GE HealthCare
  • Job Description Summary The Field Engineer I performs on time and accurate Preventative Maintenance in one or more modal...
  • 5/13/2024 12:00:00 AM

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Field Service Engineer - Imaging Services Technician
  • Northwell Health
  • Great Neck, NY
  • Job Description Performs technical and advisory work in the installation, maintenance, and repair of general diagnostic ...
  • 5/12/2024 12:00:00 AM

Norwalk is a U.S. city located in southwestern Connecticut, in southern Fairfield County, on the northern shore of Long Island Sound. Norwalklies within both the New York metropolitan area as well as the Bridgeport metropolitan area. Norwalk was settled in 1649, and is the sixth most populous city in Connecticut. According to the 2010 United States Census it has had a population of 85,603; with an estimated population of 88,438 in 2016. According to the United States Census Bureau, the city has a total area of 36.3 square miles (94 km2), of which, 22.8 square miles (59 km2) of it is land and 1...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Field Service Engineer jobs
$74,919 to $91,773
Norwalk, Connecticut area prices
were up 1.7% from a year ago

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