Field Service Rep. - Electronic Equipment jobs in Knoxville, TN

Advance Your Career with REMCO: Are You Ready for the Next Level?

Remco, a proud member of the Smart Care family, is ready to elevate your career to new heights. If you're searching for a chance to thrive, expand, and truly make a difference, your search ends here.

Who We Are: Operating under our geographically branded businesses of REMCO, Advanced Mechanical Plus, and TBS Southeast, we are a leading Restaurant Equipment Maintenance Company. As part of Smart Care, we are committed to excellence and innovation in the field.

Your Role as a Field Service Technician: As a Field Service Technician with REMCO, you'll be the expert troubleshooter, diagnosing, and repairing commercial Hot-side and Refrigeration equipment directly at our valued customer locations.

Why REMCO?

• Endless Opportunities: Join a dynamic company with diverse brands, each offering unique avenues for professional growth.
• Cutting-Edge Training: Stay at the forefront of your field with our advanced training programs.
• Impactful Work: Your skills will directly contribute to the success of our customers and the reputation of REMCO.

Ready for the Challenge? If you're prepared to take your career to the next level, REMCO is the place to be. Join us in delivering exceptional service and advancing your career in the ever-evolving world of commercial equipment maintenance.

Discover the REMCO Advantage: Your Gateway to a Rewarding Career

At REMCO, we believe in investing in our team members to ensure their success and satisfaction. When you join us, you unlock a host of benefits designed to elevate both your professional and personal life.

1. Cutting-Edge Training:

• Access top-of-the-line internal and external training programs.
• Opportunity to earn your Master CFESA technician certification.

2. Leadership Opportunities:

• We don't just hire employees; we empower leaders.
• Seize the chance to make a difference and be a leader within REMCO.

3. Competitive Compensation:

• Enjoy a competitive salary that reflects your skills and dedication.
• Benefit from a top-of-the-line package, including immediate subsidized medical insurance and a 401K with a company match.

4. Comprehensive Benefits:

• Company-paid life insurance for added peace of mind.
• Short/Long term disability programs for unexpected needs.
• Stocked and parts-maintained company vehicle, gas card, and spending card.

5. Work-Life Balance:

• Generous vacation and holiday pay to recharge and spend time with loved ones.

6. On-Call Bonus:

• Receive bonuses even when you're not called out, recognizing your readiness and dedication.

Join REMCO and experience a workplace where your success is our priority, and your contributions are rewarded. We invite you to be a part of a team that values your skills and invests in your future.

An effective Service Technician at REMCO has the ability to:

• Properly troubleshoot, diagnose, and repair Commercial Refrigeration Equipment, Ice Machines and HVAC systems to include installation and repairing systems by mounting, installing, fabricating, or connecting compressors, condensers, evaporators, motors, expansion and discharge values, motors and fans, control panels, switches, fuses, filters, gauges, ducts, piping, tubing, and related components.
• Work on commercial kitchen and cooking equipment such as: mixers, grilles/griddles, char-grills, ovens (deck and pizza), warming cabinets, holding cabinets, food wells, fryers, steamers, and pasta cookers
• Maintain a neat and orderly truck, appearance, and customer first mentality.
• Communicate effectively with customers and managers
• Holds an EPA Certificate
• Brings 1-2 years of Field experience or current/graduate of technical program
• Ability to be on an on-call rotation schedule

What’s in it For You:

• On-the-job training with available on-demand technical support as well as ongoing formal hands-on and classroom training at our National Training Kitchen. Professional CFESA certifications with the potential for advancement.
• Receive a company service vehicle, fuel card, tablet and cell phone for business use
• Take charge of your career through growth opportunities including advanced technician and management positions

What You Will Do:

• Partner with restaurant and hospitality managers to offer comprehensive service solutions for commercial cooking, refrigeration, ware-washing, and other specialty food service equipment
• Demonstrate your mechanical aptitude, troubleshooting skills and ability to read diagrams and schematics
• Properly troubleshoot, diagnose, and repair Commercial Kitchen Equipment, including cooking, refrigeration, ware-washing and other specialty food service equipment
• Communicate with manufacturers as needed to help with diagnoses and parts identification
• Consult with the Technical Assistance Group for technical support while onsite
• Install all parts ordered for the customer in a timely and professional manner and in line with company policy
• Promote and recommend other services provided by Smart Care to customers when needed
• Produce accurate and timely administrative documents, such as work orders, time reporting, receipts, and truck stock inventory
• Follow safe work practices and accident prevention procedures
• Maintain a neat and orderly service vehicle, along with accurate parts and tool inventory
• Maintain productivity levels in accordance with company standards

Physical Requirements:

• Ability to frequently kneel, bend, squat, push, pull, reach, and occasionally lift and carry up to 70 pounds
• Ability to work with moving mechanical parts, pressurized steam equipment, open flames, heated surfaces, liquids, and risk of electrical shock in damp, humid, or freezing conditions
• Ability to work on ladders, roofs, and other high places

Minimum Qualifications:

• High School diploma or equivalent
• 1 year of technical experience with refrigeration, appliance repair, kitchen equipment, HVAC, or relevant military service
• Valid driver’s license and acceptable motor vehicle record
• Willingness and ability to be involved with the emergency on-call rotation that includes nights and weekends
• Availability for occasional overnight travel as assigned
• Immigration sponsorship not provided for this role

Preferred Qualifications:

• Relevant technical training, licenses, and/or certifications (i.e. EPA, CFESA)
• Commercial refrigeration and/or commercial cooking equipment repair experience
• Self-motivated with the proven ability to prioritize and work independently with minimal direct supervision

Job Type: Full-time

Pay: $21.00 - $35.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Compensation package:

• Bonus opportunities
• Commission pay
• Signing bonus
• Tips

Schedule:

• 10 hour shift
• 8 hour shift
• Monday to Friday
• On call
• Overtime
• Weekends as needed

Experience:

• Hotside/ Commercial Kitchen Equipment: 2 years (Required)
• Coldside/ Commercial Refrigeration: 3 years (Required)

License/Certification:

• Driver's License (Required)
• EPA Certification (Required)

Ability to Relocate:

• Knoxville, TN: Relocate before starting work (Required)

Work Location: On the road