Field Service Rep. - Electronic Equipment jobs in Roanoke, VA

Career Opportunity with James River Equipment

Join the team at James River Equipment in Salem

The combination of our experience, culture, and focus on customer service has resulted in James River Equipment becoming one of the most distinguished and widely respected John Deere dealers in the country. Our steady growth in service, rentals, parts, and sales is a direct reflection of the loyalty of our customers and our increase in the variety of products we offer.

As a Field Mechanic, your more typical responsibilities will include:

• Inspecting, diagnosing, repairing, adjusting, and maintaining construction on various types of heavy equipment
• Utilizing problem-solving resources such as DTAC, technical manuals, personal skills, and experience in order to perform diagnosis of equipment problems
• Requesting proper parts needed for repair through the parts department and keeping track of machine status
• Planning and executing the sequence of repairs
• Conducting engine underhauls, head gaskets, rear axle replacement, hydraulic valves and pumps, rock shafts, and transmission repairs
• Preparing accurate inspection and service reports, and maintaining other records as required
• Following company policies and government regulations
• Keeping work areas clean and orderly, while complying with company safety standards 

As a Field Mechanic, you will be working out at customer locations (with occasional work required outside in varying weather conditions) to repair, conduct maintenance, and address any customer concerns or questions regarding equipment. 

Job Requirements Include:

• High School diploma or equivalent experience.
• 3-5 years or more of recent experience as a field mechanic working on construction equipment and diesel engines. Recent experience working on John Deere equipment is strongly preferred.
• Vocation or technical degree, or equivalent work experience or training.
• Knowledge of service department operations, heavy equipment technology department operations, and heavy equipment technology in general.
• Valid driver’s license with a clean driving record is required.

As our ideal candidate, you'll take responsibility to safely execute the work while demonstrating excellent attention to detail. You are a fast learner, with superb communication skills and a dedication to delivering quality work. Further, you have the ability to collaborate and build relationships with coworkers, customers, and vendors, with excellent interpersonal skills.

Above all, you'll be a reliable and friendly team player who has a natural aptitude for problem-solving and is eager to contribute to an established, growing company! 

#indeedservice

Working at James River Equipment

About the Benefits

The successful candidate will be rewarded with a competitive hourly rate (negotiable based on experience) and eligibility for monthly technician incentive bonuses. In addition, our employees enjoy a wide range of benefits, including:

• Extended health, dental, and vision insurance with no waiting period for benefits 
• Health savings account
• Flexible spending account
• Disability and life insurance
• 401k with employer match and profit share
• Annual tools and PPE allowance 
• Employee recognition rewards program
• Opportunities to attend a yearly cruise for top performers
• Paid time for employees to take online training at home
• Company laptop 
• Company cell phone and vehicle provided for Field Mechanics
• Opportunities for leadership and professional growth 
• Quarterly group outings, company events, and employee recognition programs

Upon joining us, you will be welcomed into a supportive, collaborative, and diverse team that takes pride in a job well done.

If you're looking for a satisfying workplace and would like to take your career forward, Apply Now!

For more information about what it’s like to work at James River Equipment, please visit our website at www.jamesriverequipment.com