Field Service Supervisor jobs in Richland, WA

REYCO Systems has been a leader in the food processing equipment industry for over 49 years and we are still growing. We take pride in being a family-owned company. We are looking to grow our team with a self-motivated, enthusiastic, and driven individual. This person will be a vital resource for our ongoing success and growth as a company.

Learn more about our organization: https://youtu.be/q4tDLrX69SA

Job Description:

Experienced Service Technician to repair, service, maintain, and troubleshoot OEM stainless steel equipment for the food processing industry, while building and maintaining professional relationships with our customers that reflect our core values at Reyco Systems Inc.

Job Responsibilities:

• Perform service and maintenance and provide customer support to new and existing customer equipment.
• Diagnosing and troubleshooting to find root cause of customer issues with equipment.
• Supporting the customer with a solution for repair and maintenance.
• Filling out detailed reports for records and customers.
• Educating customers with use and maintenance of Reyco Equipment.
• Build and maintain customer relationships.
• Meet Deadlines and adjust to changing circumstances in relation to deadlines.
• Work Flexible hours and around changing schedules.
• Coordinate work efforts with Reyco management and customers.
• Work Independently and lead 1–4-man crews.
• Maintain tools and equipment required for the job.

Job Requirements and Qualifications:

• Leadership experience.
• Strong communication and teamwork skills.
• Strong mechanical aptitude.
• Disassemble, assemble and repair food processing equipment.
• Align pumps, motors, conveyors and equipment.
• Able to read blueprints, schematics and assembly drawings to help diagnose problems.
• Work with pumps, conveyors, pneumatics, hydraulics, fans and motors.
  
• Use Industrial equipment (forklift, scissor lift, man lift, telehandler, spyder crane, carry deck).
• Experience with standard metal working equipment (Welding, Oxy-acetylene, plasma cutting, iron worker, drill press, press brake, shear, etc.).
• Use Hoisting and rigging equipment used to moved industrial machinery according to weight and size safely.
• Travel required.
• Valid driver's license with clean driving record.
• Must be willing to work long hours and extended work weeks.
  

Benefits: 

• Medical, dental and vision insurance
• Flexible spending account
• Health savings account
• Life insurance
• Disability insurance
• 401(k), company match and profit sharing
• Paid vacation, holidays, & sick leave
  
• Continued education reimbursement
• Years of service bonus
• Flexible schedule opportunities