In the United Kingdom Fire and Rescue Service a Fire Safety Officer (sometimes referred to as a Fire Officer) is a firefighter who has attained the rank of Sub-Officer (also known as a Watch Commander) or above, and transferred from front line operational service into the Fire Safety Department. The term "Fire Officer" may also refer to a Fire Safety Inspector who is of equivalent rank in the Fire Safety Section of the Fire Service....
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The Accounts Receivable Specialist is responsible for the support of processing, data entry and accurate billing of Fire Protection service orders in support of National Account Customers and their locations. The goal being that they will work directly with customers to ensure accuracy of payment and resolution of discrepancies that cause aged A/R balances. In addition, they will be responsible for the collection and resolution of any overdue payables on the processed jobs and will resolve any discrepancies as needed to ensure Accounts Receivable reporting metrics are met.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Support post job processing of all completed work orders in Marmic’s software portals
Ensure accuracy of customer A/R statements, points of contact and billing requirements
Maintain customer relationships with goal of narrowing focus on outstanding A/R and accuracy of customer payables
Ensure accuracy of data entry, paperwork submission and invoicing of any assigned customer specific software portals
Produce line-item billing on a per job basis with a high level of accuracy to all customers in a variety of customer requested formats
Document and resolve pricing questions or concerns either internally with Marmic branches or with customers as required
Work with Marmic Branches and/or Partner Affiliates on missing paperwork requirements and/or pricing issues
Monitor and manage the customer Accounts Receivable reports to ensure prompt and accurate payment is occurring and AR Metrics are being met
Resolve any and all short pays, overpayments or other payment discrepancies from customer A/R reports
Work with the Marmic National Account CSR’s and Department Manager to ensure customer pricing sheets are up to date and accurate
Provide customers with required or missing documentation in instances of non-payment due to missed billing requirements
Maintain professional quality relationships with Branch and Affiliate Partners at all times.
Meet or exceed all customer service metric’s (KPI’s or SLA’s)
Support Marmic Branches and Partner Affiliates to set them up for success
Maintain customer scopes of work and job/customer specific pricing as assigned
Other duties as designated
QUALIFICATIONS:
Associate’s Degree in Accounting or related field preferred
2-3 years of experience with collections, invoicing, and/or accounts receivable
Proficient in Microsoft Office applications
Excellent verbal and written communication skills
Ability to analyze large sets of data
High degree of familiarity with accounts receivable functions
Prolonged periods of sitting at a desk and working on a computer.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
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