Fraud Prevention Supervisor supervises fraud detection associates in their effort to identify and prevent future fraud. Leads cross-functional initiatives to proactively detect and prevent fraud from occurring. Being a Fraud Prevention Supervisor regularly reviews the team's work product and makes recommendations as needed. Researches, documents, and implements best practices in the fraud prevention industry. Additionally, Fraud Prevention Supervisor analyzes current processes and procedures and makes recommendations to promote more effective operations. Provides training and guidance to new employees. Typically requires a bachelor's degree. Typically reports to a manager. The Fraud Prevention Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Fraud Prevention Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)
POSITION SUMMARY
Primarily responsible for BSA daily reporting, compliance review, and related activities as well as fraud investigation and prevention. Fraud duties will also include helping to protect members from scams, crime prevention measures, and directing fraud victims to the appropriate governmental agencies. Additionally responsible for fraud recovery and prosecution efforts. This individual must develop the confidence and skills to become proactive in crime fighting while making independent decisions to mitigate fraud risk for members and ProFed. Attributes must include attention to detail and a high level of accuracy. Requires an individual that possesses the communication skills necessary to educate members on scams and inquire about possible fraudulent activity.
QUALIFICATIONS
Requires knowledge of financial institution operations and the ability to learn the federal and state banking laws that impact those operations. Must be capable of effective, prompt, clear and concise response when special requests or unique circumstances arise and research is necessary. This individual must be detail oriented and able to communicate professionally with credit union staff, members and outside agencies. Must be able to maintain respect and professionalism as well as maintain the security and integrity of confidential documents and other sensitive information and details.
PHYSICAL REQUIREMENTS
Clear and effective communication abilities required. Must be able to view a terminal screen and operate a computer keyboard. Ability to travel between branch locations is required. Must be able to sit and stand for prolonged periods. Position may require light lifting.
ESSENTIAL DUTIES AND RESPONSIBILITIES
ProFed is an EEO employer – M/F/Vets/Disabled
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