Fraud Prevention Supervisor jobs in Portland, OR

Company Description

Job Description

Location: 205 Three Rivers Dr, Kelso, Washington, United States, 98626-3127

Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at https://corporate.target.com/careers/benefits.

ALL ABOUT TARGET

As part of our collaborative and guest-obsessed team, you help us create an experience that makes guests say, “I love Target!” When you work at Target, you’re helping every family discover the joy in everyday life. You’re working alongside a dedicated team that cares, grows, and wins together. A team that is inclusive, makes connections, and brings their passion and pride to all that they do. You will deliver a destination shopping experience by providing a safe and secure environment for our guests and mitigate shortage risks in order to drive sales.

ALL ABOUT ASSETS PROTECTION

Assets Protection (AP) teams function to keep our guests, team and brand safe and secure and lead through crisis events. They protect profitable sales by mitigating shortage risks, preventing, investigating and resolving theft and fraud to ensure product is available for our guest.

At Target, we believe in our team members having meaningful experiences that help them build and develop skills for a career. The role of an Assets Protection Team Leader can provide you with the:

• Ability to lead a safe and secure culture, including crisis response, a strong safety environment and crowd management planning, providing support to both guests and team members
• Skills in planning department AP daily/weekly workload priorities to support business priorities and deliver on goals
• Knowledge in how to respond to external theft incidents and how to prevent future theft
• Experience identifying strategic resolutions of external theft and fraud and apprehending individuals attempting to cause a loss, in accordance with Target policy
• Experience partnering, educating and supporting store business leaders on operational shortage priorities
• Experience leading a team of hourly team members; including skills in interviewing, developing, evaluating and retaining talent

As an Assets Protection Team Leader, no two days are ever the same, but a typical day will most likely include the following responsibilities:

• Support total store sales and increase profitability by ensuring product is in stock and available to our guests
• Influence and validate physical security and safety processes; lead store response and emergency crisis situations; create plans for in-store events
• Educate teams on emergency preparedness and physical security procedures
• Develop, coach and lead your team members to elevate their skills and expertise
• Anticipate staffing needs and partner with your leader to effectively talent plan
• Establish a culture of accountability through clear expectations and performance management
• Identify theft and shortage trends in your store
• Identify shortage risks in key divisions and work with other leaders to develop tactics that will reduce shortage and drive profitable sales
• Work a schedule that aligns to guest and business needs based on safe and secure and theft patterns (this includes early morning/overnight shifts, evening and weekends)
• Develop schedules and adjust based on safe and secure and theft trends
• Own the prevention, identification and resolution of external theft incidents
• Support internal investigations led by an AP executive leader in your market and/or your leader
• Plan and follow-up on operational change
• Educate and support store teams on operational shortage priorities
• Communicate, influence and educate AP priorities to the team, peers and leadership
• Build a partnership with the Store Director
• Lead and model the safety culture in store by recognizing safe behaviors and identifying and resolving safety hazards and unsafe behaviors; investigate injuries that occur to determine root cause and resolved through appropriate action plans and partnerships
• Execute strategies led by your business partner to deliver business results while prioritizing the guest experience
• Evaluate and recommend candidates for open positions and develop a guest-centric team
• Lead team onboarding and learning and close knowledge and skill gaps through training and experience
• Establish clear goals and expectations and hold team members accountable to expectations
• Maintain all required training
• Act as first responder for in-store incidents (e.g., security, weather, etc.)
• Provide service and a shopping experience that meets the needs of the guest
• Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias
• All other duties based on business needs

• Working in a fun and energetic environment makes you excited…. We work efficiently and as a team to deliver for our guests
• Providing service to our guests that makes them say I LOVE TARGET! excites you…. That’s why we love working at Target
• Leading teams who are stocking, setting and selling Target product sounds like your thing… That’s the core of what we do
• You aren’t looking for Monday thru Friday job where you are at a computer all day… We are busy all day (especially on the weekends), making it easy for the guest to feel welcomed, inspired and rewarded

The good news is that we have some amazing training that will help teach you everything you need to know to be an Assets Protection Team Leader, but there are a few skills you should have from the get-go:

• High school degree or equivalent
• Must be at least 18 years of age or older
• Meet any state or local licensure and/or other legal requirements related to the position
• Previous retail and/or loss prevention experience preferred, but not required
• Lead and hold others accountable
• Learn and adapt to current technology needs
• Work independently and as part of a team
• Manage workload and prioritize tasks independently
• Welcoming and helpful attitude
• Effective communication skills

We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect:

• Access all areas of the building to respond to guest or team member issues
• Interpret instructions, reports and information
• Climb up and down ladders
• Apprehend subjects in accordance with company policy
• Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 40 pounds
• Flexible work schedule (e.g., nights, weekends and holidays) and regular attendance necessary

Americans with Disabilities Act (ADA)

Target will provide reasonable accommodations with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Target store or Supply Chain Facility or reach out to Guest Services at 1-800-440-0680 for additional information.