Front Desk Associate jobs in the United States

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Front Desk Associate
  • Front Desk Associates
  • Webster, TX FULL_TIME
  • Join our RAK Hospitility Team and be a part of a successful Branded hotel!

    Front Desk Agents and Guest Service Representatives are the first line of communication for guests. The Front Desk is the hub of all communication for the property. Front Desk Agents establish a welcoming atmosphere from the minute a guest arrives at the hotel. Front Desk Agents are attentive and always willing to answer questions, resolve guest issues, communicate guest needs to other departments, register guests, and resolve guest issues. Plus, you'll be expected to provide information to guests concerning rates, availability of rooms, description of facilities and services and information about area attractions and restaurants.

    Responsibilities and Duties

    • Create special experiences one guest at a time, and willingness to focus your attention on each guests that comes through the doors.
    • Follow all hotel Policies and Procedures.
    • Greet, register, and assign rooms to guests.
    • Verify and establish how the customer will pay for the accommodation.
    • Contact housekeeping or maintenance staff when guests report problems.
    • Assist guests with folios and charges during check out process, collect payments, and make change for guests.
    • Follow daily checklist's ensuring Front Desk tasks are completed.
    • Learn and use the OPERA property management system, Microsoft Office programs, and other programs as required.
    • Make and confirm reservations.
    • Post charges, such as those for rooms, food, or telephone calls, to folios in OPERA.
    • Review accounts and charges with guests during the check-out process.
    • Willingness to help in different areas of the hotel if needed. Examples: Folding Laundry.
    • Ability to arrive for your scheduled shift on time and work each of your scheduled shifts.
    • Flexibility with Hours you want to work.
    • Able to problem solve and work on shifts by yourself.
    • Going to grab extra towels, washcloths, or any other room amenities a guest might need.
    • Answering phone calls and taking messages managers might need.

    Qualifications and Skills

    • Relationship Building - Ability to effectively build relationships with customers and co-workers.
    • Detail Oriented - Ability to pay attention to the minute details of a project or task.
    • Communication, Oral - Ability to communicate effectively with others using the spoken word.
    • Responsible - Ability to be held accountable or answerable for one’s conduct.
    • Honesty / Integrity - Ability to be truthful and be seen as credible in the workplace.
    • Initiative - Ability to make decisions or take actions to solve a problem or reach a goal.
    • Customer Oriented - Ability to take care of the customers’ needs while following company procedures.
    • Problem Solving - Ability to find a solution for or to deal proactively with work-related problems.
    • Communication, Written - Ability to communicate in writing clearly and concisely.
    • Conflict Resolution - Ability to deal with others in an antagonistic situation.
    • Confidentiality - Display service standards and adopt traits that adhere to confidential matters as they relate to hotel issues and department concerns.
    • Ability to count money- Ability to count money when guests pay in cash for items or rooms or when doing your drop for your shift.

    Job Type: Full-time

    Pay: $13.00 - $15.00 per hour

    Benefits:

    • 401(k)
    • Dental insurance
    • Employee discount
    • Health insurance
    • Professional development assistance
    • Vision insurance

    Schedule:

    • 8 hour shift

    Experience:

    • Customer service: 1 year (Preferred)

    Work Location: In person

  • 4 Days Ago

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Front Desk Agent
  • Elements Massage Front Desk
  • Mechanicsburg, PA FULL_TIME
  • Elements Massage Front Desk in Mechanicsburg, PA is looking for one front desk agent to join our 10 person strong team. We are located on 6416 Carlisle Pike, Suite 3200. Our ideal candidate is attenti...
  • 1 Month Ago

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Front Desk Representative
  • Associate Hotel Service Corp.
  • Des Moines, IA FULL_TIME
  • Job Summary:We are seeking a friendly and professional Front Desk Agent to join our team. As the first point of contact for our guests, you will provide exceptional customer service and ensure a posit...
  • 18 Days Ago

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Bilingual (English/Spanish) Front Desk Receptionist
  • Sana Psychiatric Associate's
  • Frisco, TX FULL_TIME
  • Join the team at Sana Psychiatric Associate's, a psychiatric practice, where we're looking for an empathetic and skilled Front Desk receptionist to enrich our team and support our mission of deliverin...
  • 3 Days Ago

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Massage Therapist
  • Elements Massage Front Desk
  • Mechanicsburg, PA FULL_TIME
  • At Elements Massage in Mechanicsburg, we are a therapist-centric business built on understanding and supporting what it takes to be a successful LMT. We believe in and are passionate about the healing...
  • 13 Days Ago

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Optometric Technician
  • OPTOMETRIC TECH / FRONT DESK
  • Novato, CA PART_TIME
  • We are looking for a reliable and personable optometric assistant to join our team in our medical office in Novato. Job duties include greeting patients, scheduling appointments, billing, answering ph...
  • 18 Days Ago

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Front Desk Associate
  • The Green K9
  • Frederick, MD
  • Job Description Job Description Are you looking to work at a cool place where dogs are everywhere? The Green K9 was name...
  • 7/21/2024 12:00:00 AM

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Front Desk Associate
  • Gold's Gym International, Inc.
  • Capitol Heights, MD
  • Front Desk Associate The Front Desk Associate will greet and direct members, guests and staff as they enter the gym. Thi...
  • 7/21/2024 12:00:00 AM

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Front Desk Associate
  • Scenthound
  • Clarksburg, MD
  • Perks and Benefits: Direct career growth path to Management positions (Ass. Manager, Manager) and additional options Com...
  • 7/19/2024 12:00:00 AM

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Pediatric Urgent Care- Front Desk Associate (Full-time) Rockville, MD
  • PM Pediatric Care
  • Rockville, MD
  • It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and ...
  • 7/19/2024 12:00:00 AM

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Front Desk Associate
  • The Green K9
  • Frederick, MD
  • Job Description Job Description Benefits: 401(k) matching Employee discounts Flexible schedule Free uniforms Opportunity...
  • 7/18/2024 12:00:00 AM

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Front Desk Associate OVERNIGHT
  • Gold's Gym
  • Bowie, MD
  • Front Desk Associate MUST BE ABLE TO WORK OVERNIGHT BETWEEN 12AM-5AM The Front Desk Associate will greet and direct memb...
  • 7/18/2024 12:00:00 AM

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Front Desk Associate - 4am-8am
  • Gold's Gym
  • Capitol Heights, MD
  • Front Desk Associate MUST BE ABLE TO WORK EARLY MORNINGS 4AM-8AM The Front Desk Associate will greet and direct members,...
  • 7/17/2024 12:00:00 AM

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Optical Sales/Front Desk Associate
  • Metro Eyes LLC
  • Vienna, VA
  • Job Description Job Description Description Position Overview: Metro Eyes is an Optometry & Ophthalmology practice, loca...
  • 7/17/2024 12:00:00 AM

Income Estimation for Front Desk Associate jobs
$28,250 to $37,318