**Job Summary:** We are seeking a detail-oriented and customer-focused Front Desk Agent to join our team. The ideal candidate will have a background in hospitality, excellent communication skills, and a passion for providing exceptional guest services. **Duties:** - Greet guests and provide them with outstanding customer service - Check guests in and out efficiently - Answer phone calls and direct them appropriately - Handle guest requests and resolve any issues promptly - Assist with reservations and provide information about hotel services - Conduct night audit procedures as needed - Utilize phone systems to manage incoming calls **Requirements:** - Previous experience in a hotel or resort front desk role is preferred - Proficiency in multiple languages is a plus (Bilingual or Multilingual) - Strong communication skills and phone etiquette - Ability to work night shifts for night audit duties - Familiarity with front desk operations and guest services - Knowledge of reservation systems and hotel procedures This position offers the opportunity to work in a dynamic hospitality environment, interacting with guests from diverse backgrounds. If you are a dedicated professional with a passion for delivering exceptional service, we invite you to apply for the Front Desk Agent position.
Job Type: Full-time
Pay: $13.00 - $16.00 per hour
Expected hours: 40 per week
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Work Location: In person
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0 Front Desk Associate jobs found in Lexington, OK area