Front Desk Coordinator jobs in Rapid City, SD

Are you passionate about providing top-notch hospitality? Do you thrive in a fast-paced, dynamic environment?

If so, we invite you to join our team as a TRU Front Desk Associate.

In this role, you will be the face of our hotel, offering a warm welcome to guests from around the world. Your dedication to service excellence will create the first impression that sets the tone for an exceptional stay. Apply today!

Key Responsibilities

• Offer a warm welcome to guests, ensuring effective communication and a hospitable atmosphere.
• Punctually arrive for shifts, dressed in the proper uniform.
• Proficiently handle incoming calls, directing them as required.
• Utilize brand specific hotel systems for managing and adjusting reservations.
• Daily use of Microsoft applications, including Teams and Outlook, to facilitate operations.
• Apply sales strategies to boost hotel occupancy and revenue.
• Interpret and act upon information from daily reports.
• Collaborate seamlessly with various departments within the casino resort to enhance guest services.
• Uphold and surpass franchise brand standards in all activities.
• Maintain an organized and well-stocked front desk area.
• Engage in ongoing technological advancements to improve both guest and staff experiences.

Qualifications

• The stamina to remain standing for up to 8 hours during shifts.
• Adept at critical thinking and resolving problems efficiently.
• Self-driven with a strong sense of team collaboration.
• Outstanding ability to multitask and manage time effectively.
• A strong sense of responsibility and ownership of duties.
• Comfortable working in the dynamic atmosphere of a casino resort.

Benefits

• A generous $1000 sign-on bonus.
• Eligibility for position-specific bonus programs.
• Comprehensive health, dental, vision, and life insurance plans.
• A 401K plan with up to 3% company matching.
• Access to the Rewardian employee rewards program.
• ZayZoon feature for same-day pay access.
• Paid leave provisions.
• Numerous opportunities for career progression.

If you’re a dedicated hospitality professional eager to make a mark, we’re excited to review your application!

Job Types: Full-time, Part-time

Pay: From $16.50 per hour