Front Desk Coordinator jobs in Sunnyvale, TX

The Front Desk Coordinator I completes security procedures such as issuing badges or visitor passes. Greets visitors and maintains visitor logs. Being a Front Desk Coordinator I responds to internal and external inquiries. Performs administrative activities such as booking meeting rooms, arranging transportation, receiving and sending mail and packages. In addition, Front Desk Coordinator I may provide back up for clerical projects or route phone calls. Requires a high school diploma or equivalent. Typically reports to a supervisor. Being a Front Desk Coordinator I works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)

Recently Added Front Desk Coordinator jobs

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Mansion Front Desk Agent
  • Front Desk Agent
  • Dallas, TX FULL_TIME
  • Job summary -

    • Check-in/check-out hotel guests courteously and efficiently; process all payments according to established hotel requirements. Provide information and assistance to all guests and visitors.

    Essential Duties and Responsibilities – (Key Activities)

    The following are specific responsibilities and contributions critical to the successful performance of the position:
    • Maintain complete knowledge of and comply with all departmental policies, service procedures and standards.
    • Ensure that standards are maintained at a superior level on a daily basis.
    • Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended.
    • Anticipate guests’ needs, respond promptly and acknowledge all guests, however busy and whatever time of day.
    • Maintain positive guest relations at all times.
    • Resolve guest complaints, ensuring guest satisfaction.
    • Monitor and maintain cleanliness, sanitation and organization of assigned work areas.
    • Maintain complete knowledge at all times of:

    All hotel features/services, hours of operation.
    All room types, numbers, layout, decor, appointments and location.
    All room rates, special packages and promotions.
    Daily house count and expected arrivals/departures.
    Room availability status for any given day.
    Scheduled daily group activities / VIP’s.

    • Obtain assigned bank and ensure accuracy of contracted monies. Keep bank secure at all times.
    • Meet with Supervisor to review daily assignments and priorities.
    • Meet with departing Front Desk Agent to review business status and follow up items.
    • Access all functions of computer system.
    • Set up work station with necessary supplies.
    • Answer department telephone within 3 rings, using correct greeting and telephone etiquette.
    • Promote positive guest relations to all individuals approaching the Front Desk.
    • Process all guest check-ins.
    • Confirm reservation in system and review all noted information.
    • For guests without a reservation, sell a room type agreed upon.
    • Register guest in the computer.
    • Verify reservation information with the guest (departure date, room type).
    • Obtain back-up information for guest credit/payment method and input into system; collect cash when designated.
    • Assign guest room.
    • Advise guest of any messages, mail, faxes, etc. received for them.
    • Communicate services and amenities of the hotel to guests.
    • Obtain proper identification for tax exempt guests and attach form to registration card.
    • Direct Bell Person to escort guest and transport their luggage to the room.
    • Maintain guest history files on all guests.
    • Communicate VIP arrivals to designated personnel for escort and delivery of amenities.
    • Set up accurate accounts for each guest checking in according to their requirements (i.e., sharewiths, separate room/tax/incidentals, comp).
    • Handle overbooked or “walked” guests.
    • Accommodate room changes.
    • Document all guest requests, complaints or problems.
    • Take, record and relay messages accurately, completely and legibly.
    • Accept and record wake-up call requests; deliver to PBX.
    • Issue safe deposit boxes to guests and ensure security of keys.
    • Distribute all guest and department mail.
    • Monitor, send and distribute guest faxes.
    • Document and confirm reservations and cancellations.
    • Block rooms in computer and follow through on designated requirements.
    • Pre-register designated guests and prepare key packets.
    • Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery).
    • Generate, print and distribute daily and weekly reports.
    • Resolve discrepancies on the room status report with Housekeeping.
    • Match the bucket check to in-house guest ledger report; report discrepancies to Manager.
    • Process all check-outs.
    • Resolve any late charges.
    • Present folio to guest and resolve any disputed charges.
    • Settle guest accounts.
    • Retrieve guest room key from guest.
    • Solicit guest comments on their stay.
    • Process express check-outs.
    • Handle requests for late check-outs.
    • Conduct group check-ins/outs.
    • Assist all departments/executives in obtaining appropriate information regarding groups, inventory and guest information.
    • Adhere to all cashiering procedures:

    Process adjustment vouchers, paid-outs, correction vouchers, miscellaneous charges.
    Make change for guests.
    Cash guests' personal checks/travelers checks.
    Post charges.
    Run closing reports.
    Count and secure bank.
    Complete designated cashier reports.
    Balance receipts.
    Drop receipts.

    • Document pertinent information in the log book/ Lotus Notes/Front Desk Checklist.
    • All other duties as required.

    This list of essential functions is not exhaustive and may be supplemented as necessary.

    Other Standard Responsibilities -

    Experience -
    • Previous Front Desk Agent preferred in a luxury or ultra-luxury hotel and/ or customer service experience

    General Skills -

    • Must be able to perform job functions with attention to detail, speed and accuracy; prioritize, organize and follow-up; be a clear thinker, remaining calm and resolving problems using good judgment; follow directions thoroughly; understand a guest’s service needs; work cohesively with co-workers as part of a team; work with minimal supervision; maintain confidentiality of guest information and pertinent hotel data.

     Technical Skills -

    • Ability to communicate (verbal and written) in English with co-workers, guests and management.
    • Working knowledge of MS Word, Excel
    • Knowledge of PMS and hotel point of sales systems.
    • Ability to stand for prolonged periods of time

    Education or Certification -
    High school diploma

    Language -
    Required to speak, read and write English, with fluency in other languages preferred.

    Physical Requirements -
    • Must be able to endure various physical movements throughout the work areas, reach up and down, remain stationary at times throughout work periods, lift up to 20 pounds, and satisfactorily communicate with guests and co-workers to their understanding.

  • 27 Days Ago
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Front Desk Coordinator/Receptionist
  • Finley's Barbershop
  • Plano, TX FULL_TIME
  • Compensation: $15.00/hour. Part-time OR Full-time; Overtime must have prior approval from your manager and GM Job Description: As a Receptionist at Finley’s Barber Shop, you will be required, but not ...
  • 23 Days Ago
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S
PT - Front Desk Coordinator
  • Sugaring NYC
  • Mc Kinney, TX PART_TIME
  • Are you a fun bubbly personality with top-notch customer service skills? Into the organic lifestyle? Sugaring NYC –McKinney TX is looking for Front Desk Coordinator!! Who We Are: We are an Organic Sug...
  • 23 Days Ago
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Orthodontic Front Desk Coordinator
  • Fourth Dimension Orthodontics & Craniofacial Orthopedics
  • Allen, TX FULL_TIME
  • Orthodontic Front Desk Coordinator Are you often described as a ray of sunshine? We seek an enthusiastic, friendly and fun person to join our 2-location craniofacial orthodontic practice. Qualified ca...
  • 23 Days Ago
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M
Front Desk Patient Coordinator
  • MindWell Urgent Care
  • Dallas, TX FULL_TIME
  • MindWell Urgent Care is on a mission to provide same-day mental health services to patients. MindWell Urgent Care is hiring a knowledgeable Patient Coordinator who is eager, personable, and hardworkin...
  • 23 Days Ago
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S
PT - Front Desk Coordinator
  • Sugaring NYC
  • Frisco, TX PART_TIME
  • Are you a fun bubbly personality with top-notch customer service skills? Into the organic lifestyle? Sugaring NYC –McKinney TX is looking for Front Desk Coordinator!! Who We Are: We are an Organic Sug...
  • 23 Days Ago
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0 Front Desk Coordinator jobs found in Sunnyvale, TX area

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Front Desk Coordinator I
  • GI Associates & Endoscopy Center
  • Rowlett, TX
  • GI Alliance is seeking an experienced Front Desk Coordinator I . Duties of this position include, but are not limited to...
  • 6/1/2024 12:00:00 AM
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H
Medical Front Desk Coordinator
  • Hill Wound Care
  • Carrollton, TX
  • Job Description Job Description Job Description: Front Desk Admissions Coordinator Seeking Front Desk Admissions Coordin...
  • 6/1/2024 12:00:00 AM
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Medical Front Desk Coordinator
  • Hill Wound Care
  • Richardson, TX
  • Job Description Job Description Job Description: Front Desk Admissions Coordinator Seeking Front Desk Admissions Coordin...
  • 6/1/2024 12:00:00 AM
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Front Desk Coordinator - Murphy, TX
  • The Joint Chiropractic
  • Plano, TX
  • Are you looking for a company you can grow your career with and advance in? Are you goal oriented, self-motivated & proa...
  • 6/1/2024 12:00:00 AM
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MEDICAL OFFICE FRONT DESK COORDINATOR
  • BEST KIDS CARE
  • McKinney, TX
  • Job Description Job Description Medical Receptionist Job Summary We are seeking a friendly and organized Medical Recepti...
  • 6/1/2024 12:00:00 AM
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W
Front Desk Coordinator
  • Weaver
  • Dallas, TX
  • ** Front Desk Coordinator** **Job Category****:** Operations/Administration **Requisition Number****:** TEMPO01379 Showi...
  • 5/30/2024 12:00:00 AM
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C
Front Desk Coordinator
  • Cove51 Salon LLC
  • McKinney, TX
  • Job Description Job Description Join a fun and exciting team at Cove51 Salon, one of the best reviewed hair salons in Mc...
  • 5/28/2024 12:00:00 AM
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H
Medical Front Desk Coordinator
  • Hill Wound Care
  • Plano, TX
  • Job Description Job Description Job Description: Front Desk Admissions Coordinator Seeking Front Desk Admissions Coordin...
  • 5/28/2024 12:00:00 AM
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About Sunnyvale, Texas

Sunnyvale is a rural, sparsely populated town in Dallas County, Texas, United States. It is the easternmost city completely within Dallas County. The population was 5,130 at the 2010 census. Sunnyvale is located at 32°48′13″N 96°34′11″W / 32.80361°N 96.56972°W / 32.80361; -96.56972 (32.803646, -96.569654). According to the United States Census Bureau, the town has a total area of 16.8 square miles (44 km2), all of it land....
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Front Desk Coordinator jobs
$34,859 to $44,765
Sunnyvale, Texas area prices
were up 2.2% from a year ago
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