Front Desk Manager / Senior Administrator - Aon Insurance Managers (Burlington, Vermont)
As part of an industry-leading team, we are looking to add a Front Desk Manager / Administrator to join our expanding Burlington VT Captives Accounting Team. You will help empower results for our clients by delivering innovative and effective solutions.
This is a 100% office based opportunity
Aon is in the business of better decisions
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.
As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.
What the day will look like
- Providing an elevated level of customer service and assistance to clients, and fellow co-workers both inside and outside of immediate team.
- Communicate in person and through correspondence with high level contacts inside and outside the company such as vendors, customers, and senior leadership.
- Schedule meetings and appointments for staff, including coordinating and confirming attendance, arrangement of meeting location, equipment, and supplies, updating Welcome Board and greeting guest.
- Prepare board meeting documentation including electronic and bound paper copies.
- Locate and attach applicable file information or previous correspondence to facilitate prompt resolution.
- Using knowledge of the department's procedures, prepare routine correspondence, documentation, forms, notices, or statistical reports.
- Maintains database information, such as mailing lists, vendors, etc. in applicable format.
- Oversee outgoing delivery services (US Mail, FedEx, UPS, etc.).
- Oversee incoming checks/deposits and log outgoing client checks.
- Maintain cleanliness of board rooms in advance of and in between meetings Serve as main point of contact for property owner and Aon internal real estate contacts.
- Maintain electronic manuals, policy, and procedure files, etc.
- Assists in research, testing, and/or implementation of revised policies and procedures.
- Coordinate transmission of information with other users/suppliers. Scan or make copies of correspondence and other printed matter. May reconcile/coordinate reports with other departments as needed.
Skills and experience that will lead to success
- Prior experience as a Corporate Receptionist / Front office or Senior Administrator - Essential
- Intermediate to Advanced PC skills (Microsoft Office: Word, Excel, PowerPoint, Outlook, as well as Adobe)
- Ability to learn new and navigate new software applications efficiently
- Proven track record within customer / client facing roles - essential
How we support our colleagues
In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognize that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working!
Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.
Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
Aon provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. Aon is committed to a diverse workforce and is an affirmative action employer. People with criminal histories are encouraged to apply.
We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation on
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
The salary range for this position (intended for U.S. applicants) is $32,00- $50,000 annually. The actual salary will vary based on applicant's education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based on applicant's geographic location. The salary range reflected is based on a primary work location of Burlington, VT. The actual salary may vary for applicants in a different geographic location.
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